minisd problems after device goes into standby

[export800]

Anyone else having an issue where after the trinity goes into standby maybe 2-3 times you are no longer able to access the minisd card? It still shows it being there.. but if you try to open any files it comes up with errors or will hang before finally timing out. The only way to resolve it for me has been to eject it and reinsert the media. The card works fine in my Wizard so I know it's not the card. The card is a 1gb Kingston Tech.

[neofix]

This dosen't help you anything, but just for information; it works fine for me... I've got a 2 GB miniSD from Sandisk :)

[anonimo]

Anyone else having an issue where after the trinity goes into standby maybe 2-3 times you are no longer able to access the minisd card? It still shows it being there.. but if you try to open any files it comes up with errors or will hang before finally timing out. The only way to resolve it for me has been to eject it and reinsert the media. The card works fine in my Wizard so I know it's not the card. The card is a 1gb Kingston Tech.

Maybe you are right and it's not the card, but I have lost count of how many messages I have read in forums about problems with Kingston cards!
I have a 2gb Sandisk card and it works fine I use windows media player with all mp3 files stored in the card so I would have noticed this problem immediately.

[export800]

thanks for the responses.. I'm going to buy a new card and see if that works better :)

[export800]

I went ahead and picked up a 2gb transcend card and now my problem went away. Thanks for the suggestion to try another card. :)

[forcedalias]

Anyone else having an issue where after the trinity goes into standby maybe 2-3 times you are no longer able to access the minisd card? It still shows it being there.. but if you try to open any files it comes up with errors or will hang before finally timing out. The only way to resolve it for me has been to eject it and reinsert the media. The card works fine in my Wizard so I know it's not the card. The card is a 1gb Kingston Tech.

I'm also having problems with my SanDisk 2GB card. Didn't exactly check if the problems occur once it's gone on stand-by a couple of times but yes, there have been times I've had to eject and re-insert it to get it working again.

I'm fairly sure it's a bug and not the card because I've also been using the same card in my HTC Wizard and it's worked fine.

Hope there are some ROM updates soon.

[sk94]

same problem with my 2gb 80x from transcend, the card disappear in file explorer , i have to eject and re insert it too.

[mmone3]

I did see it happen once and that was on the first day of use.

[export800]

hmm.. wierd my transcend 2gb card has been working flawless for the past 4 days.. whereas my kingston 1gb would disappear within a few minutes. Guess it's all in the luck of the draw at this point until we get a rom fix. ;) At least the good news is that Trinity forced me into upgrading to a 2gb card which I wanted to do anyway. So I'll give the phone credit for at least that :)

[XenoV]

Initially I had the simmilar problems with my Sandisk 2GB card.

Then I discovered that PocketMax Phonealarm 1.57.00 caused problems. After I went back to Phonealarm 1.56.10 everything worked fine again. The most recent version of Phonealarm is 1.58.00 but I did not try that version yet as 1.56.10 works fine for me.

To see if your Phonealarm is causing problems just try to uninstall, softreset and use your device for a while without Phonealarm.

[cadarn]

Since I have never used Phonealarm I'd go for a bug.

I have a Trinity and I noticed this problem with every program or data stored on my 2gb card.

Here is my conversation with the HTC support team :

Q : "I have a serious problemn with my new p3600 : each time it resumes from stand-by mode, the micro sd card is not recognized anymore. The result is I can't use my GPS software or any program installed on the card, nor any program can access to system files or music.
WHat can I do to fix this rather bothering issue?"

A : "Dear Mr. Simon,

Thank you for contacting HTC Europe support.

With regards to your query, there are no known issues with this device and storage cards. I would however advise you that these devices though they may work with 4GB cards are only tested with 2GB cards. If your SD card is over 2GB i would advise trying a smaller one.

If the card is 2GB or smaller,you may wish to try a hard reset or a different make of card.

Failing that the contact details below are for your relevant repair center."

If anyone has a hint on this issue, please let us know because it's rather disappointing for such an expensive device.

[forcedalias]

If anyone has a hint on this issue, please let us know because it's rather disappointing for such an expensive device.

That sure was a disappointing reply from them. I'm pretty sure their tech department is aware of this and its just their support staff that aren't informed of these things.

Anyway, time to play the waiting game.

[fluke]

Had this issue with my 1gb kingston card but the problems occured more often when i was installing and uninstalling apps, with the 2gb from Sandisk at the moment no problems.

[saminegm]

Had this issue with my 1gb kingston card but the problems occured more often when i was installing and uninstalling apps, with the 2gb from Sandisk at the moment no problems.

No problems with my sandisk 1GB card.

[The_Stranger]

I have used a kingston 2gb card for about two weeks now and I do not have any problems whatsoever with standby and this brand of miniSD

[RebelShadow]

I had the same problem initially with a unbranded 2gb mini-sd purchased from ebay. I purchased a new 2gb Transcend and no problems yet.

[Sagit]

Good Morning,

It appears that the transcend card you refer to does not work in our p3600 device. Therefore it seems that the P3600 does not support SDHC cards.

Thank you for your enquiry, Should you have any other problem, please do not hesitate to call us. Your Local number can be found at http://www.europe.htc.com/support/cs_by_phone.html

Best regards,
HTC Support
callservice@htceurope.com
http://www.htc.com

[cadarn]

I just bought a sandisk 1gb and haven't noticed any bug since. Therefore it means the Trinity doesn't like no name cheap memory cards.

At last, I can make the most of my little wonder!

[mwallon]

Has anyone tried with the sandisk ultra cards?

[Gilbert]

I have an Ultra Sandisk 2 GB and it works like a charm on my Trinity. However, I recently used the Pocket Mechanic 2,23 and it screwed up my mini sd and warrented a format from my laptop following the defragmentation of the card through Pocket Mechanic. It is reported that Pocket Mechanic screws the sds if you use them to mess/ format or defragment the cards. I reinstalled everything with the exception of PM and now I have no problems.


Regards,

Gilbert

[anonimo]

It appears that the transcend card you refer to does not work in our p3600 device. Therefore it seems that the P3600 does not support SDHC cards.


"It seems"???? They are the customer support people and they say "it seems"?

[saminegm]

Since I have never used Phonealarm I'd go for a bug.

I have a Trinity and I noticed this problem with every program or data stored on my 2gb card.

Here is my conversa:.... tion with the HTC support team :

Q : "I have a serious problemn with my new p3600 : each time it resumes from stand-by mode, the micro sd card is not recognized anymore. The result is I can't use my GPS software or any program installed on the card, nor any program can access to system files or music.
WHat can I do to fix this rather bothering issue?"

A : "Dear Mr. Simon,

Thank you for contacting HTC Europe support.

With regards to your query, there are no known issues with this device and storage cards. I would however advise you that these devices though they may work with 4GB cards are only tested with 2GB cards. If your SD card is over 2GB i would advise trying a smaller one.

If the card is 2GB or smaller,you may wish to try a hard reset or a different make of card.

Failing that the contact details below are for your relevant repair center."

If anyone has a hint on this issue, please let us know because it's rather disappointing for such an expensive device.

There is no Micro SD on Your Trinity. lt is mini SD!

[ssarl]

Is there any way or registry hack to keep the miniSD powered on during sleep mode? MIO A701 had an option for that. I believe that turning off and then on the SD card can cause the reported problems.

[da_17]

Was there finally a solution to the disappearing SD cards problems, or is the only solution buying a different brand? Thanks!

[da_17]

bump... So no solution?