Sliding Keyboard getting loose?

[brmcguire]

I just picked up another 8525 after returning the first one to checkout the Blackjack. I wanted to make sure I at least tried it before my 30 day return policy kicked in. I noticed on my second 8525 the keyboard does not lock into PDA mode as secure as my first one. It seems that the top part of the phone locks better then the bottom. So when I hold it has a phone I tend to slide the keyboard open a little. Has anyone had these issues? It just seems to easy on the second one to unlock/open the keyboard.

[MikeChannon]

I just picked up another 8525 after returning the first one to checkout the Blackjack. I wanted to make sure I at least tried it before my 30 day return policy kicked in. I noticed on my second 8525 the keyboard does not lock into PDA mode as secure as my first one. It seems that the top part of the phone locks better then the bottom. So when I hold it has a phone I tend to slide the keyboard open a little. Has anyone had these issues? It just seems to easy on the second one to unlock/open the keyboard.

I'm afraid this is a fairly common problem. The metal runners/sliders have small indents at each end (cannot see these unless device is dismantled) that create the click into place when the sliding blocks attached to the base part slide over them.

These indents are often too shallow to create a nice firm click and in extreme cases the actual runner has sprung apart where small micro welds have broken.

There are fixes for this but only for those that don't care about their warranty and want to dis-assemble the device. I have done this fix and it now requires a very firm two thumbed push to open. However I do not recommend you do this when there is the possibility of exchange/return or repair.

Mike

[barrydavisjr]

If you decide to do it on your own I can vouch for Mike's method. He emailed me the process and I posted it on the WIKI.

[brmcguire]

If you decide to do it on your own I can vouch for Mike's method. He emailed me the process and I posted it on the WIKI.

Sounds like its possbile then. Where in the Wiki can I find the how-to? I looked and could not find it. Thanks again for the information.

[barrydavisjr]

It is under the hardware overview at the bottom. andMike i added some props to you for the method!

[brmcguire]

Mike, you must of really nailed this process. I guess I have to try it now.

[MikeChannon]

It is under the hardware overview at the bottom. andMike i added some props to you for the method!

Cheers barrydavisjr.
Did it all work out well for you, I hope so.

Thanks
Mike

[barrydavisjr]

Cheers barrydavisjr.
Did it all work out well for you, I hope so.

Thanks
Mike

Yes Worked perfectly!!!

[brmcguire]

I have not done it yet, but plan to soon. To clarify what your fix does is that it tightens the sliding keyboard rails? or provide a better click when its closed?

[brmcguire]

Just read your site. I think that answered my question. Thanks, I will try and post my success (...or failure).

[Mindflayer]

Great fix. One of the little but annoying things about the device fixed.

[dam]

:confused:
hello, I got my device ! I'm very happy but when I slide the keyboard, and here the left 'click' then it freezes.
It is very strange, is there anything I can do ?

Thanks in advance for any suggestion

[brmcguire]

:confused:
hello, I got my device ! I'm very happy but when I slide the keyboard, and here the left 'click' then it freezes.
It is very strange, is there anything I can do ?

Thanks in advance for any suggestion

I don't think the "clicking" mechanism is what's making your device freeze. I believe its the display going from portrait to landscape mode what's probably making it freeze up. Have you hard reset to make sure there is no 3rd party today plugins that are having issues with switching to landscape mode?

[dam]

dear brmcguire, thank you for your answer. I think I have to be more precise.

When I slide the keyboard and stop before the "click", it is ok, it moves to the landscape mode without problem. Then, when I push untill it locks, on the right lock it is ok but when pushed untill the left lock, then it freeezes. To be precise, "freeze" means that the menu bar opens, and the tactil screen does not answer anymore to the pen, (I can still use the buttons).

That is why I believe it is a hardware malfunction, but I'm still a newby:(

Does anybody had a similar problem ?
Any help appreciated:)

[brmcguire]

dear brmcguire, thank you for your answer. I think I have to be more precise.

When I slide the keyboard and stop before the "click", it is ok, it moves to the landscape mode without problem. Then, when I push untill it locks, on the right lock it is ok but when pushed untill the left lock, then it freeezes. To be precise, "freeze" means that the menu bar opens, and the tactil screen does not answer anymore to the pen, (I can still use the buttons).

That is why I believe it is a hardware malfunction, but I'm still a newby:(

Does anybody had a similar problem ?
Any help appreciated:)

Ok, I see. It does sound like a hardware issue. I would try exchanging it for a new one.

[MikeChannon]

dear brmcguire, thank you for your answer. I think I have to be more precise.

When I slide the keyboard and stop before the "click", it is ok, it moves to the landscape mode without problem. Then, ...,,,,,,,,,,,,



I think we're all agreed it has to be hardware. There is no software that operates when the "left" edge clicks into place. There are two circuits that operate softwarewise when the keyboard opens

1. There is a small magnet operated switch that changes portrait to landscape and that's working fine,

2. The light sensor above the "p" key top right which operates the keyboard backlight.

I don't think either of these is responsible.
At a guess either the Multi connector Mylar Cable for the screen/digitizer connection is getting trapped/pulled/stretched and partially breaking its connection or the click into place is creating an internal squeeze against possibly the "windows" button hardkey next to the Green Phone Key.

I think like brmcguire that I'd get it back to shop while still in warranty perhaps after doing all the usual things like a hard reset - just in case we're all wrong and it is software.

Or you just never quite open it far enough to click into place. I do this a lot, partly because I've got a really firm click into place on both right and left sides that if I'm just quickly using keyboard I find I can get every key without the final clicks.


Mike

[dam]

I tried hardware reset but no change. Anyway, thank you so much for your anwers. Not that it works better, but to feel support is quiet healing.:)

[dam]

I think you're right, maybe we need a Hermes counselling and psychological support group. All charges forwarded to HTC of course!

Mike

:D
ok, I gave back my device, I will see what happen. Thanks !

[jaycraig]

CAN someone give me the direct link to the wiki page bc i couldnt find it i dont know why, if you know how to do it you can also send me the directions but PLZ someone send me a link thanks again

[derf37]

Did this fix after fighting with a very loose slider from the beginning. This and Mob6 software and I love my TyTn again.

Thanks for the instructions and thanks for the wiki.

derf