Help This NEWBIE

[FCA5546]

Hi everyone,

Am new to all this and please beare with me. Here I go.

I got a MDA on T-Mobile but I use a O2 sim.

When I got the phone a few months ago, when I write a text I could swap between text and numbers by going to 123 and it would swap. Now what happens is that some times when I try to swap between text and numbers it wont let me and it jams. So when that happens I have to do a soft start and fingers crossed it would work but sometimes it wont.

Could anyone please tell me why this is happening and what I need to do to solve this Flipping problem. It sometimes winds me up that I feel like throwing it across the room LOL. :p

Please Please Help Me

[sidd]

Try to go to T-mobile and get a replacement, it seems like you might have to Hard reset your device, but dont bother if you are still under warranty, dont forget to remove the O2 sim otherwise they gonna be angry.
Sidd

[zerimar]

It could be a software that you installed. Be sure to make a backup first or at least sync your device with outlook and do a hard reset. It takes only a few seconds to find out if the problelm is coming from the device instead of immediately sending it for replacement.