SOS !!! Help !!! Cingular 8525 and WifFi

[muzicman]

Folks,

I am desperate and I need help - I have had a Cingular 8525 for about a month now. Everything was going fine till Christmas day -
exactly a day after my 30 day return period :-(.

The issue is that every time I turn on Wifi, my device finds countless connections (I live in an apartment complex filled with
young professionals). From here, I go nowhere but downhill. If the phone goes to sleep while the WIFI is turned on, it does not wake up
at all. I do the only one thing that remains to be done and that is reset the phone. This time the device boots up however
the WiFi is still turned on and the phone shows a big exclamation where the bars are supposed to be. Then I get an
error "The Operation failed". Even a clear storage does not solve the issue. If I keep the phone turned off for about a day
and go to a location where there are no Wifi networks, everything is fine again.

I got Cingular to send me a Warranty Exchange device and Lo and Behold, I have the same problems with the second phone
too. I spoke with data device support and they asked me to go to a Cingular store where the device works fine as there are
no WiFi networks there.

I cannot return, cannot use my phone to the fullest extent and am in despair. Can someone tell me if there is any miracle that
I can utilize at this time. Please help !!!

p.s. - I have never installed any third party apps on the phones.

[MikeChannon]

Cannot take time to answer this right now but, the answers are alraedy posted on this board. It does not sound as if there is anyting wrong with the phone except the not waking up part which is a known issue and also documented here. Also try the Wiki http://wiki.xda-developers.com/index.php?pagename=HTC_Hermes

I will check in again later


Mike

[muzicman]

Mike,

Any help is appreciated. None of the topics below cover issues with WiFi. Once I turn on the WiFi, it will not turn off even with a hard reset or soft reset and then the phone shows the exclamation "!" !!!

[MikeChannon]

Well just for starters I'm going to suggest that you DO add two applications - most importantly Magic Button

http://www.trancreative.com/mb.aspx

With this tool installed you will be able to see from the task bar what programmes are running on your device. (You may or may not know that applications that are opened and then shutdown with the X at top right corner are NOT actually closed but running in the background. Magic Button will allow you to see these and close them down - particularly Active Sync which will get in the way of your WiFi connection.

I think you are not getting any wifi connection but you are detecting networks from folks around you?? Does it detect your own network? and if so at what stage do you have a problem.

If your own network is being detected but the usual means of connecting e.g. by entering WEP key is failing then you might want to install an application called Hitchhiker http://www.kasuei.com/hitchhiker/ this application resolves various conflicts and will re-establish IP address and will allow you to enter the WEP key or even copy and paste it in. Once run and connected hopefully, you can close down Hitchhiker (if you want to) and connect to wifi by your normal route (Hitchhiker will have saved the connection information to the standard locations so you don't need to use Hitchhiker each time you want to connect) (Note you must also download and install the .Net Framework a link for which is also given on the Hitchhiker page given above)

Finally (for now) you say Wifi is on all the time even after soft reset. But you can switch it off, in more than one way. Here's one way, below the on/off switch right hand side is another hard key for the "Communications Manager" . On the screen that comes up you will see an aerial with waves radiating from it. Tapping will close and tapping again will re-open. Here you can also open and close the phone function, though I never close mine.


Mike