Random freezing and buttons not responding

[andreasy]

I have a brand new imate JASJAM and face the following problems:
(a) The device freezes as soon as you attempt to open some programs (any program) even if this is right after a soft reset.
(b) Certain buttons don't always respond, for example, when the phone rings, sometimes the green button or even the answer soft buttonwon't respond and so you miss the call. Also, the messaging hard button rarely works. If you press it once, nothing happens. If I press it several times or I leave it pressed, e-mail may come up.

Those problems are very frequent. They happen all the time.

I have ROM 1.31.305.2

some applications installed are:
.NET CF 2.0 SP1
Worldmate 2006
Pocket Informant 2007
GPS Tuner
Battery pack
Flash Player
Resco keyboard, Explorer

[MikeChannon]

I have a brand new imate JASJAM and face the following problems:
(a) The device freezes as soon as you attempt to open some programs (any program) even if this is right after a soft reset.
(b) Certain buttons don't always respond, for example, when the phone rings, sometimes the green button or even the answer soft buttonwon't respond and so you miss the call. Also, the messaging hard button rarely works. If you press it once, nothing happens. If I press it several times or I leave it pressed, e-mail may come up.

Those problems are very frequent. They happen all the time.

I have ROM 1.31.305.2

some applications installed are:
.NET CF 2.0 SP1
Worldmate 2006
Pocket Informant 2007
GPS Tuner
Battery pack
Flash Player
Resco keyboard, Explorer



Well, I certainly would not expect the number of freezes and lack of response you are getting - and if that's a full list of what apps you have added then I would expect a smooth runing device - I have a lot more and get a freeze maybe once a fortnight. The .net CF framework is a reasonably memory hungry app but I have not had any problem with it.

1 I do not see any mention of a Task Manager (apologies if it's included in one of your apps). I consider a Task Manager essential for closing (i.e. really closing ) applications; unless you're ok with running off to the running programmes in memory application. Also note that Wifi must be shut off when not in use to avoid freezing on wakeup, overheating, battery drainage and possibly the Red LED charging issue.

2. Where are these applications installed. Are they all in main memory or SD card or a mixture. The location of certain programmes can make all the difference to smooth performance. As a general rule anything that is required immediately following boot up/switch on like wallpapers or an application you leave running (not something I recommend) can be in the main memory. Other things should be on SD card. In fact my device runs just fine with everything on sd card - even the things that need to be accessed often. Whatever you decide you will find that there will be more frequent hangs when the device memory is over half full - Yes it likes a good bit of free space for run applications.

3. Having ensured the above two are taken care of and maybe swapping apps from SD to Main memory or vice versa to test different performance levels, I would also think about removing applications and testing after each one to see if there is one culprit.

4. Finally a graet may have identified Active Sync as causing lots of freezing issues fro alarms not going off to device not "waking up" etc etc. Providing you don't use push mail then I believe the steps written about on this forum for properlly controlling AS are essential. Notably the fake server trick. see here http://forum.xda-developers.com/showthread.php?t=288352&highlight=fake

Mike