TomTom6 keeps losing maps

[w0mbat]

Hi,

Every so often TomTom on my orbit loses sight of the maps I have on my storage card. I can't see any reason for this and have to recover from a phone backup . Once the internal memeory of the phone is recovered the maps are then visible.

Any ideas on what may be getting corrupt?

Cheers,
Neil

[RicardoC]

No answers but join the club and email HTC Tech Support.

http://forum.xda-developers.com/showthread.php?t=285511

[spinzolone]

Me too. Italian OS. Once I even had to reactivate the map, after the restore. Last time that I launched TomTom receiving a msg of the type "Cannot find maps..." I just made the PDA restart with a soft IPL. Will you believe? At the restart TomTom didn't complain for any map missing.
Maybe it's a matter of low available memory when TomTom cannot locate maps.
Hope this might help you. Let us see, if anyone else is posting his experience.

[w0mbat]

Thanks for your comments.

Once TomTom loses it's maps, a soft rest wont allow it to see them, I just keep on getting the message and the opportunity to download a free one from the website.
I did a bit of playing around last night and can confirm that a hard reset then allows TomTom (installed on the Storage Card) to see the maps (I don't need to reinstall, just run the exe file) so it looks to me as if its something getting corrupt in the standard internal memory of the phone and that this is causing the loss of maps.

Neil

[debully]

This is an SD card corruption issue. Email HTC to lobby for a fix. See the relevant thead.

[w0mbat]

I don't see that it's storage card corruption. If you read my last post you would see that the SC was left alone when a hard reset was performed. The hard reset would only affect the internal memory and that cleared the issue.

I think something is getting corrupted in the internal memory and not letting TomTom find the path to its maps. Maybe something is messing up a registry entry?

[debully]

believe me. I have had this problem over 10 times in the last month. When the tomtom maps go missing, the map folder is usually empty. This can normally be rectified by softg-reseting the device which uses the backup FAT for the SD card (so I've read in the relevant thread) and restores the missing files. However, if the device attempts to write to the card again, after corruption (which TT does on application exit) then the card will be permenantly corrupted.

[RicardoC]

I don't see that it's storage card corruption. If you read my last post you would see that the SC was left alone when a hard reset was performed. The hard reset would only affect the internal memory and that cleared the issue.

I think something is getting corrupted in the internal memory and not letting TomTom find the path to its maps. Maybe something is messing up a registry entry?

During a reset (hard or soft) WM5 will do a version of scandisk on any storage devices connected (Micro SD) which will try to fix FAT errors. So a reset does effect the SD card and can repair it.

[w0mbat]

OK RicardoC & debully, thanks for your advice.

I have already emailed HTC tech support a while ago. You know, I still think Resco file explorer may be the common link to my SD card woes..... I'll have to wait and see.

Cheers

[jinx1uk]

Hiya,
I had this problem and it seemed to be linked to the bluetooth explorer setting a new storage card (virtual), if you get this problem go into settings and turn off bluetooth explorer and check what storage options are available from the memory settings, the bluetooth storage should have disappeared. Once I'd done this tomtom could find the maps again.

Hope this helps.... and you don't actually have SD problems....

[haz4u]

Hiya,
I had this problem and it seemed to be linked to the bluetooth explorer setting a new storage card (virtual), if you get this problem go into settings and turn off bluetooth explorer and check what storage options are available from the memory settings, the bluetooth storage should have disappeared. Once I'd done this tomtom could find the maps again.

Hope this helps.... and you don't actually have SD problems....


thank you!

i have tryed that and it seems to do the bussiness

[Patrick_UK]

This also happens if you have Bluetooth Explorer activated in your Bluetooth settings.

[mark-n]

I know this doesn't excatly help, but I don't think that this is unique to the artemis.
I have the same problem with TT6 on my himalya (XDAii). It seems to be linked to either phone S/W or BT stack as I have had it happen to me several times after I have made or received a call. My workaround is to remove and reinsert the SD.

Has any one checked if other handheld PC users have similar probs (HP?) with TT6?

[Patrick_UK]

I have used TT6 with no problems on X51v.
Only had the problem on the Orbit when the Bluetooth Explorer was activated.

[afubini]

Hi,

I had the same problem on my Orbit, never experienced the SD corruption though. I eventually solved the Map problem by following the instructions, not sure where I got them from, perhaps somewhere on this site.

The instructions stated the following:

1) create an empty file on your PC and name it 'autorun.exe'

2) create a directory named '2577' at the same level as your maps.

3) copy the empty autorun.exe file to the 2577 directory

this did the trick for me

[thebishop1978]

Removed the Bluetooth explorer from the Bluetooth installing settings from the Comm manager and hey presto, maps are back.

Rock and Roll.