Locked up, please help

[axxeman001]

Hi,

I have a tmobile MDA (wizard). I attempted to install some software on it, but disconnected and rebooted before it was complete (it appeared to be just spinning).

Now after a soft reset, screen shows only 'Windows Mobile' after booting, and none of the buttons work and I can't advance from this screen.

Is there a way to hard reset that doesn't involve using the OS (ie, I can't click on anything because it's not getting to that point).

Also in this state activesync isn't detecting device.

Thanks in advance! - Chris

[markgamber]

Hold down (and keep holding) the camera button while depressing the reset button. Hopefully it boots into a tri-color screen. If so, plug it into the USB port and, at the bottom of the screen, it should display "USB". If that happens, flash it with a *known good rom*, such as a stock T-Mobile rom. Don't try to be clever, the object is to get the phone working. Once the flash has started, *get up and walk away* for 15 or 20 minutes. Don't check in on it, leave it alone, It takes some time. When you hear it's little chime, it's done, rebooted and ready. If any of the above doesn't happen or the flash outright fails, then you may have trashed it permanently. It doesn't sound like it's beyond hope yet, however.

[XxShibbyxX]

i have the wizard and im having the same problem after installing a ROM from this website...it just goes to the windows mobile screen with the numbers then shuts off...id really like to save my phone is there anything else i can try because that hard reset thing isnt working :confused:

[M0nkey]

Hi,

I have a tmobile MDA (wizard). I attempted to install some software on it, but disconnected and rebooted before it was complete (it appeared to be just spinning).

Now after a soft reset, screen shows only 'Windows Mobile' after booting, and none of the buttons work and I can't advance from this screen.

Is there a way to hard reset that doesn't involve using the OS (ie, I can't click on anything because it's not getting to that point).

Also in this state activesync isn't detecting device.

Thanks in advance! - Chris

Well same thing happened to me a few days back.. I had to Cold Reset [which restored it to factory defaults], but hey I got it working again..

Press Communication Button [Top Left] and Record Button [Top Right] at the same time and use the stylus to soft reset..

You will get a black screen, asking you to press "Send" to reset to "Factory defaults"

Press "Send".

Hopefully you should get your MDA working again ...

I read the "Above" in the HTC Wizard Service Manual (http://www.mdatweak.com/downloads/Wizard_Service_Manual.pdf) [PDF] on the *last page* under the "Cold-reset" Section..