Wizard phone Locked (not Sim or CID) User Lock

[primozzs]

Hello

I just bought WIZARD from Norway and I cant do anything, because it is locked. But it is not SIM or CID locked it requires user code, wich I dont know.

Is it possible to unlock it!

PLEASE HELP

Regards,
Primoz

[hanmin]

Hardreset the phone.

http://wiki.xda-developers.com/index.php?pagename=HTC_Wizard

search for 'hard reset'

[primozzs]

i already did that. With comm button, voice button and reset.
It doesnt work.

[hanmin]

If you are sure you have a Wizard and pressing the right button, you may have got it wrong. Or in worst case, one of the button is faulty.

Anyway, detail steps.

Hold your fingers on both buttons, and poke the reset button. INSTANTLY, hold both the button until you see something on the screen. There should be a message saying something like.. press 'send' to restore to factory default.

[primozzs]

Thanks henmin.
I did wron hard reset, I didnt holt those two buttons for long enough.

Now it works.

Thanks again.