Werid? see this thread

[juninho_10]

help!!! all expert


My dopod 838 pro hangs sometimes once per day or on alternate days. Other than tat its working fine.

Will hard reset solve the prob>?? Will hard reset damage the phone? coz as everything is working well i don wan to do hard reset tat will worsten the phone function...

Anyone? help

[Rayan]

You can hard reset your device as many times as you wish, it won't damage your phone at all.

Just be aware that all your personal information and all programs installed by you will be erased.

In other words, it will be returned to factory defaults.

Regards,
Rayan

[MikeChannon]

help!!! all expert


My dopod 838 pro hangs sometimes once per day or on alternate days. Other than tat its working fine.

Will hard reset solve the prob>?? Will hard reset damage the phone? coz as everything is working well i don wan to do hard reset tat will worsten the phone function...

Anyone? help

Welcome to the board juninho, Rayan is right hard reset will not harm your device. I would not be rushing to hard reset though. A hang can be caused by many different things, but folks on this board cannot make very targeted suggestions unless they know:
when the hangs occurs
are you running any particular application,
do you have a few today plugins running,
do you fully close apps when you are not using them,
have you taken steps to stop active sync running by itself,
what apps are installed,
what mail eg push mail options do you run?
is device connected to the PC at the time it hangs,
does the hang occur at night or when on charge
does it occur when a notification or an alarm is due
etc, etc, etc

In short I'd try pinning down the cause or else a hard reset may only temporarily fix the problem until you re-create the problem again.

Cheers
Mike

PS Avoid attention grabbing thread titles and make the title as descriptive as possible. This helps people who are searching by thread title, I doubt anybody searches for the word "weird" if they are trying to get an answer to a specific question.

[juninho_10]

oh ok thanks .

My applications are as follows:

IN PHONE MEMORY:
1) Pocket plus (cant use)
2) Spb dairy

IN MEMORY CARD:
1) Lexisgoo english dictionary
2) sprite backup(cant use)
3) transportation bus guide
4) spore map
Those cant use i just delete prog wit files left. ( I don tink i wan use registry editior)

Tot of buying spb backup - any recommanations???

[juninho_10]

and forget..my phone hangs most of the tme after normal usage. The backlight went off wit the todays screen showing- then all the rest freezed

[MikeChannon]

Well there are one or two things that concern me. It appears you uninstall by deleting files and not the add remove programmes facility. This can leave a messy load of unused files in the system/memory and it also makes the registry untidy/slow.

There are a couple of programmes that you say "can't run" but they are ones that should run. In fact sprite backup should be fine and is a good backup facility. (I use SPB however and find it excellent if you backup regularly and keep say most recent 5 backups + one done immediately after a hard reset. I then delete one of the oldest ones for every new one I create. I keep more than one because it's quite likely you backup thinking ebverything is working fine and then find later there's some application that used to work but you've saved after it went wrong - so you can see it's good to have a few backups going back maybe a couple of months.)

I think you have a choice here. Try to pin down what is causing the hang - could take a long time. Or go for a hard reset. In your case I fancy the hard reset because you have only a few things installed.

This may not cure your problem - in fact it lkely will not - but it will clean your system. This done you can then start doing some of the standard things listed on this forum to avoid hangs - I can pint you in the right direction if you need it.

Throughout this process take quite a few backups i.e after every installation you make. - boring I know but eventually you can reduce the number of backups you do.

Last alternative - just live with one hang a day. Soft reset does not take long. Could be very annoying though!! In normal use I think from experience that a hang once a week to two weeks is about normal!!

Mike

[juninho_10]

wow thanks for e good advice!! ya think i just maual delete the prog tat don work and leave the files behind(i m afraid of deleting files tat will cause the phone harewire.

I tink i am goin to get the spb backup. I dwnloaded the trial version but cant backup everything cause tink somtin cause the hang prob. If after i do hard restart i will onli dwnload those prog which works and which i need.

i can keep my fingers crossed and see wat happens next.if it still hangs i will do a hard reset.

And any video player which i can use for dopod 838 pro to play music video to recommand?

[sohaibrafiq]

goto


WM5_Tweaks_Performance (http://wiki.xda-developers.com/index.php?pagename=WM5_Tweaks_Performance&action=BackLinks)

[juninho_10]

hELP....I finally did my hard reset-& dwnload essential prog - but it got worst! hang near to 3 times per day! wat shld i do>????


Right nw i got:

Phone memory- Pocket Plus
Spb diary

Card Memory- Spore digital map
Lexisgoo English dictionary
Pocket Xpdf
Spb backup
Transportation guide


Pls help

[MikeChannon]

Did you take my advice and create a backup after EVERY installation you made? Indeed did you take a backup before the Hardreset?

Mike

[jasjamming]

Hi Juninho,

anyone of the apps you mentioned could be the root cause of your freeze issues.

It would be wise if you install a single app at a time and then rigourously test the stability of your device before installing another app.

I guess you might have to repeat the hard reset and start from scratch and remember take a backup after each app installation so ou can easily "roll-back" to a known current working state (this will save you future manual re-installations).

hELP....I finally did my hard reset-& dwnload essential prog - but it got worst! hang near to 3 times per day! wat shld i do>????


Right nw i got:

Phone memory- Pocket Plus
Spb diary

Card Memory- Spore digital map
Lexisgoo English dictionary
Pocket Xpdf
Spb backup
Transportation guide


Pls help

[juninho_10]

U mean every prog b4 installation do a backup? if i do , hw am i suppose to kw if which prog cause e hang? i mean- tat means i will have to install one prog, backup- then use it for few days to see if it hangs- then dwnload next prog- and the process continues???

Thanks

[jasjamming]

right on the money...

[juninho_10]

I did i hard reformat but did not do single dwnload+ backup coz all my prog quite impt to mi.

However i found out one solution. Whenever after i used my phone, i just press the standby button everytme- this solved the hang prob

Thus tink it hangs coz it got prob goin into standby mode- anyone can help?


(even if i find out which appication hangs my phone-wat can i do>? don install? pls advice)