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View Full Version : cant back up contacts.. please help!!!!!!!!!


pankajsingla
2nd February 2007, 08:43 PM
guys please help i m stuck....

I will explain you guys in detail.

I used to sync my device(universal) with my pc and had also synchronised my contacts
the problem started when i couldnt connect my device to pc via active sync , i tried and tried but my device just wont connect ..
so to resolve the issue i hard reset my device . after the hard reset my device stared synchronising with my pc but it showed a message
"cannot sync e-mail , calender appontmets, and contacts. To synchronize e-mail, calendar appointments, and contacts with your PC, Microsoft Outlook 2000 (or later) must be installed"
I thought there must be some problem with my pc so i tried to sync my device with another pc but there aswell i got the same error so i thought the problem must be with my device so i decide to update my rom and installed the new wm2006 rom available here and also updated my activesync to 4.5

but to my horror i m still getting the same error

now i cannot backup my contacts which are very importent for me
please help
please also suggest if there is any other way to back up my contacts which i beleive would still be somewhere backed up on my pc..

vondutch
3rd February 2007, 01:16 PM
Somehow your outlook has been uninstalled i think.
Try reinstall it and sync your ppc after that.

cornelius
4th February 2007, 11:17 AM
I've ever have that proble, I just uninstall ActiveSync, and delete rapi.dll file in windows folder...
backp your contact from outlook to any file, then uninstall it...
after that reinstall all again...

Walla it works again...
It usually happen when i update my rom and use same name for my device but i forgot to delete earlier partnership.