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View Full Version : Can't use my SIM card! Operator not supported problem!


gioazz
03-02-2007, 08:10 PM
Hi, I've updated my Trinity with this ROM.

All works fine, except that it doesn't work with my SIM card.

When I insert the SIM card, I got a message and the Network Wizard:"Your current operator (23433) is not supported. You should obtain an update from your device vendor.
Would you like to select another network provider?

Basically I can't connect to the network and the network wizard gave me only asian and australian operator I can choose from, but I'm on Orange and in UK!!

Please let me know what's wrong!

Cheers

The_Stranger
03-02-2007, 09:16 PM
You sure it doesn't work when you wait a while? It should work telephony-wise, but the data settings you have to change manually...

gioazz
04-02-2007, 02:07 AM
just doesn't accept Orange SIM cards..

Can't understand why...maybe has a lock when you insert an Orange SIM?

mikehockenballs
04-02-2007, 12:51 PM
Hi gioazz,

I bought an m700 from you on ebay ( dezlatics )and have found it to work great, but I am eager to use the GPS option with it.
But just a quick note on your issue....
I have now installed an Orange 3g Pay as you go simcard with no problems.
However, I did originally buy a simcard and have problems connecting to the internet. I rang Orange customer services and they told me that the simcard was only a 2G simcard and that it was not compatible with the m700. So I then bought a 3G simcard and everything is sorted.
So perhaps you are trying to use a 2G card and not a 3G card??

Could you possibly send me any info on the GPS rom update that you have installed and tell me how to check if my m700 is locked or unlocked.

Cheers mate!

gioazz
04-02-2007, 06:12 PM
My Sim Card is 3G but it doesn't work with any Orange SIM...I think that this is simply a faulty phone.
As for the GPS ROM, just download the ROM from the FTP it works great, and if your already works with an Orange SIM I think it will still working.
I've tried to revert to an old ROM and the nproblem is still there so I think is just the phone.
It does works with any other phone SIM so far,so I think is simply an Orange lock on this device...

mikehockenballs
04-02-2007, 06:55 PM
Thanks for your reply gioazz,

But because I am a bit of a newbie on this site, could you tell me what the 'ftp' is please. Where I can look for the ROM update.

My apologies if this is such a stupid question!

psargent
04-02-2007, 07:49 PM
But because I am a bit of a newbie on this site, could you tell me what the 'ftp' is please. Where I can look for the ROM update.

My apologies if this is such a stupid question!

First of all - great username!

Second of all, ftp (file transfer protocol) is where you are going to find the stockpile of roms and other files the esteemed members of this forum have compiled from around the world. Here's a link to the trinity rom page:

http://wiki.xda-developers.com/index.php?pagename=Trinity_Upgrades

Good luck with the update...I see in another post of yours you already CID unlocked your phone.

mikehockenballs
05-02-2007, 10:59 AM
Thanks for your reply PSARGENT,

Yes I unlocked my Trinity with the IMEI unlocking service, it cost me £20.00 but I think it will be worth it in the long run.
But how can I test that my device is unlocked and will stay unlocked even after I upgrade using the GPS ROM update?
Is there a quick to tell, or do I have to try and install software that is not digitally signed to find out, Also, I do not have any other carriers simcards to try in my Trinity either.

Cheers!

Still no sign of the Official GPS ROM Update from HTC!!! :(

Sorry for the double posting!!
I did not read your reply to my post in the other Trinity section of the site, my apologies psargent!

Nadavi
05-02-2007, 06:06 PM
Do Hardreset,
After you finish the initial phase, do hard reset before it installs the DOPOD software (the 3 seconds countdown) and your sim will work fine.

Nadavi

anonimo
05-02-2007, 08:16 PM
Do Hardreset,
After you finish the initial phase, do hard reset before it installs the DOPOD software (the 3 seconds countdown) and your sim will work fine.

Nadavi

After you finish the initial phase, do _SOFT_ reset before it installs the DOPOD software

Nadavi
05-02-2007, 08:29 PM
After you finish the initial phase, do _SOFT_ reset before it installs the DOPOD software

Thats right :)
worked for me .

Nadavi