Emergency GUYS!!!

[trinic101]

my day just went from good to bad soo quickly!
i was on campus at my universities gym playing table tennis with my phone in my pocket =X

dove for the ball, scored buttttttt later when i checkd my phone to look at the time, this is what i revealed

http://i126.photobucket.com/albums/p115/trinic101/IMG_0476.jpg

RIP =(

im like really upset, i dont have insurance on the phone, i just got it and now its gone.. i fell on it and broke it so that doesnt count as 1 year manufacturers warranty does it?

its just the screen thats busted, i can still receive calls and make em (although its hard) so what should i do?

how should i go about things?
its a Cingular 8525
please help

[jamiefiedler]

happened to me too, about 3 weeks after i got mine. i ordered a replacement OEM screen from china, but got impatient and sent it to HTC to be fixed. $167.17 later and i had it back. glad i did too - the screen took a month to arrive!

the OEM replacement lcd/digitizer i had ordered was $90 + $15 shipping, and i've never used it. if you need it, i'd be happy to sell it to you...it's just sitting in a box on my desk. i can ship it tomorrow, and you could be back in business by tuesday.

[trinic101]

how can i be 100% that its only the lcd thats screwed up? i mean i think it just the lcd, but how can i b sure?

and in the case i were to purchase the screen from u, is it the right screen for the cingular 8525? can u link me info about the OEM replacement lcd

also, r there instructions on how to replace cus i really have no idea how to go about it

[jamiefiedler]

your broken screen looks almost exactly like mine did, and i had the LCD & digitizer replaced (it's one unit)...so i'd guess that's your problem as well. it's the right screen for the 8525 - that's what i own as well.

Part Number: 60H00037 / Toppoly TD028STEB1

i had it up for ebay, but some guy clicked buyout and tried to get me to ship it to nigeria but of course hasn't responded or paid...so it goes back up as soon as the required relist wait period expires (7 calendar days).

description/pictures below:

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&ih=007&sspagename=STRK%3AMESO%3AIT&viewitem=&item=170076701560&rd=1&rd=1 (http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&ih=007&sspagename=STRK%3AMESO%3AIT&viewitem=&item=170076701560&rd=1&rd=1)

that's the original link, i'm relisting it tomorrow. let me know if you want in beforehand.

[trinic101]

as far as installation, does anybody around here have a howto on how to replace the lcd?

or does it come with one, do u advice on doin it myself?

[MikeChannon]

as far as installation, does anybody around here have a howto on how to replace the lcd?

or does it come with one, do u advice on doin it myself?

This site shows you how to dismantle. Whether you attempt this depends on how confident you feel and if you have a little technical ability?

http://inuchanbt.blog54.fc2.com/blog-entry-100.html
(no need to install language support)

see my site for a few extra pics etc.

http://michael channon (http://michael-channon.spaces.live.com/)


Mike

[jamiefiedler]

i think there is a teardown guide in the wiki somewhere...maybe someone else can point it out. i know i've seen it around somewhere, i'll keep my eyes open.

i would have done the swap myself, but i didn't want to wait over a month for the screen to arrive.

EDIT mikechannon posted the info for you already...thanks mike!

[MikeChannon]

jamiefiedler we were obviously typing at the same time. Just waiting to pounce on poor old trinic101. :D

Mike

[trinic101]

its lookin damn well impossible for me to do that install on my own guys =( this sucks

should i just send it into htc ? and do wut u did jamie ?

[jamiefiedler]

that's up to you. if you took a look at the job at hand, and you don't feel comfortable doing it...then i'd say send it in.

then again...ask around. do you have any friends that are good with this type of thing? you could offer one of them a case of beer to do it for ya...i know i'd take a friend up on that offer! :D

[trinic101]

lol nah dude, i dont, none that id trust in doing so, but then again im not 100% sure either that only the screen got messd up during the process so if i were to purchase a replacement screen, buy a case of beer for some1, have it installed and it doesnt fix the problem and leaves me with other issues, ill b quite upset u know?

how did u go about the process in contacting htc and getting a price quote? can they tell me around the cost of the job or is it a mystery til the jobs performed?

thanks for the help jamiefiedler

[jamiefiedler]

i documented the entire process on the cingular forums, check it out:

careful with your 8525! (http://forums.cingular.com/cng/board/message?board.id=cingular&message.id=26286)

[trinic101]

read the whole thing jamie, thanks

according to:

http://www.america.htc.com/support/service-repairs.html


Repair Program Information
If you have a device that is out of warranty and wish to have it repaired, please contact the appropriate carrier below:
Siemens 1-888-556-6504 htc_support@htcusainc.com
iMate 1-888-350-2375 imate_services@htcusainc.com
T-Mobile 1-888-356-2375 htc_tmobile@htcusainc.com
Cingular 1-888-354-2375 cingular_support@htcusainc.com

and in my case, our 8525s are still within their first years warranty but does this even matter since i broke the screen and that wouldnt b covered by warranty anyway, is that cingular number the one that u calld?

and itd b htc fixing my phone, not cingular right?

[jamiefiedler]

and in my case, our 8525s are still within their first years warranty but does this even matter since i broke the screen and that wouldnt b covered by warranty anyway, is that cingular number the one that u calld?

and itd b htc fixing my phone, not cingular right?

as you stated, physical damage is not covered under the manufacturer's warranty. the number listed for cingular is correct for both in and out of warranty repairs.

all repairs are handled by HTC's repair center in austin, tx.

[trinic101]

great, thanks jamie, i really appreciate ur active help.. i just gotta wait for a friend to wake up or get home to use their phone, being in college, our only phones are our cellphones =/

1 more thing, not sure if u know, but what tool would u suggest i use to create an image of my phone or just be able to control/see an emulation of my phone from my computer in order to save all on phone contacts to sim and so on?

and or perhaps allows me to dial phone numbers thru the app so i can use the phone for some sort of phone calls?

[jamiefiedler]

1 more thing, not sure if u know, but what tool would u suggest i use to create an image of my phone or just be able to control/see an emulation of my phone from my computer in order to save all on phone contacts to sim and so on?

and or perhaps allows me to dial phone numbers thru the app so i can use the phone for some sort of phone calls?

activesync will allow you to browse your device, and i think you can actually set it up and use it without any interaction required on the phone's lcd.

activesync will also allow you to save all your contacts, calendar, notes, etc., before you send it in for repair. you need to have outlook (full version, not express) installed to sync most of the data. outlook is included on the cd you got with your 8525 if you don't already have it from a ms office installation.

not sure about dialing phone numbers from an external app...assuming the digitizer is still working, you could try pressing the green phone hard button and pressing where you think the numbers used to be. :)

[trinic101]

lol it does work a little.

i keep trying things and have calld my little cusin like 10 times for w/e reason accidentally, twice today while shes in class

and yea im trying get activesync to save my contacts now but i cant find where it syncs them too, im just trying to figure that out while doin calc 3 hw now lol

hence my quick replies cus im eagerly refreshing this forum =)

[jamiefiedler]

and yea im trying get activesync to save my contacts now but i cant find where it syncs them too, im just trying to figure that out while doin calc 3 hw now lol

it syncs your contacts into outlook's contact manager. once you receive your 8525 back, just sync again and all your contacts will return. you can see your contacts by opening up outlook and clicking the big "contacts" button in the left toolbar.

calc 3? yuck...i don't miss that at all.

[trinic101]

cool man thanks, i see them in outlook, appreciate the help, i just got off the phone with htc. now i got to go through the hassle of getting this thing shippd now

im actually calling them back cus i didnt get the email she said id get, im thinking its my gmail, so im going to give her another email address... on hold =X ...

and ya calc3, sucks...tryin to b an electrical engineer so i dont have to deal with having other people handling these issues for me
just wish i woulda ran into this problem after theyve taught me a little more in school than the mathematics and sciences

[trinic101]

jamie how much did u see u could get the screen to me for? im really considering doin it myself again cus i just realized that it is only the screen thats broken, im controlling it thru soti pocket controller and the screen alignments even working

sooo, curious, u already post it on ebay?

i got class from 5 to 10 so id b responding either before then or after then

[trinic101]

http://i126.photobucket.com/albums/p115/trinic101/soti-1.jpg

some hope?

[cruiserman]

...you may want to remove your personal info (phone #, etc) b4 posting snapshots on the forum. practice save posting!

[trinic101]

caught it right before u commented and guess u commented meanwhile i was editing, thanks cruiserman, dont go callin me now .. lol thatd b wierd

and jamie, and if theres some other form of communication we can use, thatd b nice, such as some kind of messenger to clear things up quickly in a constant chat? let me know

thankss

[jamiefiedler]

and jamie, and if theres some other form of communication we can use, thatd b nice, such as some kind of messenger to clear things up quickly in a constant chat? let me know

thankss

check your PM.

[jamiefiedler]

jamie how much did u see u could get the screen to me for? im really considering doin it myself again cus i just realized that it is only the screen thats broken, im controlling it thru soti pocket controller and the screen alignments even working

sooo, curious, u already post it on ebay?

i got class from 5 to 10 so id b responding either before then or after then
that's what i figured - my digitizer was still working when this happened to me too.

the buyout on the screen in my ebay auction was $104.95 + s/h (exactly what i paid for the screen plus intl shipping from china), so $104.95 + actual ship cost for whatever method you want to use. i can get this to fedex tomorrow so you'd have it by thursday w/standard overnight shipping. check ship price at fedex.com, it's being dropped off at the fedex station in zip code 02494.

i can't repost the ebay auction for 7 days apparently...ebay's deadbeat bidder rules require i give the guy another 7 days after the warning email to not pay me.

you can reach me after you get out of class... i PM'd my IM contact info to you.

[trinic101]

i need the weight of the item in order to get a rate and transit time from 02494 to 32817, PM'd u right back