My problem: No phone service on P3600 [Archive]

claudiolimao

13-02-2007, 08:04 PM

Hi people,

My first post and unfortunately for a big problem...

I entered into a subway this morning and lost the sign (normal, of course) but now more than 10 hours later I still have no service, it shows the antenna and a ! next to it only.
I have tried the following:

- On commanager, The flight mode is NOT ON and the phone mode IS ON.
- Soft reset
- Hard Reset
- Tested the SIM card in a different cellphone, works OK.
- Tested a different SIM card into my P3600, no service.

It can't even find the a network when I set it to manual.

Please, any help can be useful...

thanks!

Claudio Henrique

drewy

13-02-2007, 08:39 PM

try coming out of the subway :)

but seriously it sounds like it's knackered. Could try re-flashing the firmware.

another thought. Have you tried a sim card of a different mobile operator in the 3600 ?

claudiolimao

13-02-2007, 08:46 PM

Yes yes, lol, I forgot to tell that I came out of the subway...

Anyway, I think all I can do now is try reflashing. I have the original ROM 1.15.405.5...

claudiolimao

14-02-2007, 01:32 AM

I have just finished the reflashing and after all I still having the same problem... no phone service... My SIM card is working fine when I test it in my old motorola phone...

Anyone else have an idea??

thanks...

anonimo

14-02-2007, 09:23 AM

I have just finished the reflashing and after all I still having the same problem... no phone service... My SIM card is working fine when I test it in my old motorola phone...

Anyone else have an idea??

thanks...

Hardware problem?

Matterhorn

14-02-2007, 09:46 AM

Hardware problem?
It really sounds like you've been methodical and covered all the possibilities. I hate to say it, but it may be time for the service center or retailer if they would take it back. The good thing is that you got your original ROM back on the thing so they can't complain about that. Good luck.

drewy

14-02-2007, 10:19 AM

have you tried a different network operators sim card in the phone?
the phone's imei could have been barred from your current operator.

claudiolimao

15-02-2007, 10:35 PM

Yes, I have tried a SIM card from a different carrier, didn't work.

I'm sending it tomorrow to Teleservice in Germany (is it a good repair company?) to fix it up, let's see what happens.

Thanks guys!

drewy

15-02-2007, 11:39 PM

good luck.

claudiolimao

05-04-2007, 02:30 AM

Hi guys, I'm back. I sent my P3600 for fixing and they replaced the mainboard and works fine.

But, when I lose the sign the phone just take forever to restablish it. Today I came out of the subway again and the phone din't get service and I had to soft reset it...

And thats what happened the day before I sent it to repair... I fell like it's going to happen again!

Svenitos

05-04-2007, 02:50 AM

Try to take another road.

RebelShadow

05-04-2007, 04:06 AM

Try to take another road.

I can't believe you went there... :eek:
lol:rolleyes:

sammis

05-04-2007, 02:04 PM

Hi guys, I'm back. I sent my P3600 for fixing and they replaced the mainboard and works fine.

But, when I lose the sign the phone just take forever to restablish it. Today I came out of the subway again and the phone din't get service and I had to soft reset it...

And thats what happened the day before I sent it to repair... I fell like it's going to happen again!
If i were you i'd start taking the bus!!!

claudiolimao

05-04-2007, 03:33 PM

Yes yes, your suggestion is valid... lol, but I'm serious, I don't know why I need to soft reset the device every time I lose service... that is annoying!

claudiolimao

11-04-2007, 10:52 PM

How many second a HTCP3600 need to find service when you turn it on or do a soft reset? I mean, what can be considered a normal behavior?

When I turn it on, it stays with the "!" for about 5 minutes and only after that time I get service... but sometimes I get no service at all....

I got in touch with Teleservice in germany, which replaced my mainboard, to see if they can give me some advice before I need to send it overseas, again, for repair... or replacement if possible!

If someone have an advice I would apreciate...

Thanks!

Svenitos

12-04-2007, 01:16 AM

How many second a HTCP3600 need to find service when you turn it on or do a soft reset? I mean, what can be considered a normal behavior?

When I turn it on, it stays with the "!" for about 5 minutes and only after that time I get service... but sometimes I get no service at all....

I got in touch with Teleservice in germany, which replaced my mainboard, to see if they can give me some advice before I need to send it overseas, again, for repair... or replacement if possible!

If someone have an advice I would apreciate...

Thanks!

I always get a service within 5 seconds or something.. So there is definately something wrong with your device/simcard/provider.

sammis

12-04-2007, 11:29 AM

Yes yes, your suggestion is valid... lol, but I'm serious, I don't know why I need to soft reset the device every time I lose service... that is annoying!

Well you know what they say ,he laughs best who laughs last,anyway ,what you described happened to me as well ,yesterday i too was using the subway here in Athens and when i got home about five hours later i noticed that i had no phone service just an exclamation mark,i siftreset the device and the signal came back.