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View Full Version : HTC Repair in EU & Super-CID

oholic
16th February 2007, 02:20 PM
I got the SA problem on my Hermes so I need to send it to HTC for repair.
I CID unlocked it.
How do I lock it back ?
Has anybody sent it to HTC with super-CID and "got away with it"?
spiritofseth
18th February 2007, 11:45 PM
This would be why the ROMs are being pulled, you should just be honest, you no longer have a warranty.
Olipro
19th February 2007, 12:35 AM
no... not really, people do what they want to do.

as far as it goes with HTC, try your luck and hope for the best, you never know...
SkyyBoy
19th February 2007, 01:13 AM
I sent a CID and SIM unlocked 8125 back to Cingular due to a screen alignment problem. They never complained & sent me a replacement unit.
YMMV
spiritofseth
19th February 2007, 04:02 AM
cingular refurbishes them (or audiovox does) and sends them back to ppl as warranty replacements.
pvanberlo
19th February 2007, 09:16 AM
On a side note, I was worried about this too. I've never had to sent my TyTN in for repairs, however, I've read over the warranty info multiple times. IMHO, it states very clearly that warranty is on hardware, not software. As such, if someone would make a case out of this, they would have a very difficult time. Since software is not part of the warranty, and you basically own the device, I don't see them having any right to not repair your device.

Ofcourse, IANAL, but it would be interesting to see what would happen :-)
brucewilsonpa
19th February 2007, 02:14 PM
cingular refurbishes them (or audiovox does) and sends them back to ppl as warranty replacements.

Are you referring to Cingular units? I contacted HTC US and they told me they only repair Cingular (or TMob, etc.) -- branded -- units. They don't repair HTC TyTNs. Referred me to HTC Europe but when I tried to contact them couldn't get a response because I'm in the US.
hanmin
19th February 2007, 03:07 PM
I had my Charmer, which is CID unlocked and SIM unlocked (which I tried to SIM locked it back, and I think I did), sent to HTC in UK for a speaker (once) and a motherboard (another time) problems. They changed the thing for me without mentioning anything about the CID unlocked. I did change my ROM back to the original one though.
oholic
19th February 2007, 04:34 PM
. I did change my ROM back to the original one though.

I think I should do that too... I got the Cingular ROM (!).

Is it safe to down grade from Cingular 2.06 to HTC`s 1st ROM ?
spiritofseth
19th February 2007, 08:58 PM
Are you referring to Cingular units? I contacted HTC US and they told me they only repair Cingular (or TMob, etc.) -- branded -- units. They don't repair HTC TyTNs. Referred me to HTC Europe but when I tried to contact them couldn't get a response because I'm in the US.

Audiovox is HTC us distributor, they only repair TMO and Cingular units, so 8525.
brucewilsonpa
19th February 2007, 09:48 PM
Audiovox is HTC us distributor, they only repair TMO and Cingular units, so 8525.

Thanks -- that's the root of the issue -- no one in the US seems willing to repair HTC TyTN (which, I realize, was never sold as a US product) -- but, when I try to find someone overseas who will repair a TyTN, they seem disinclined to deal with me because I'm in the US, and refer me to HTC US. It's a dilemma..... and I have a sick TyTN.