View Full Version : Active Sync Stopped Recognising - help!!!
chickyd
22nd February 2007, 12:20 PM
:mad: Active sync get on my nerves!:mad:
I've had a partnershhip set up at work which was woking fine - it's how i transferred over my contacts from my wizard. Anyway, it's just stopped working and i cant figure it out! Please Help!!!
I was using 4.1 so upgraded to 4.5 to see if it made a difference - nope.
I unticked the 'usb to pc' box to disable enahnced connectivity - nope.
I've had the same problems at home using vista's Mobile Centre thingy.
Basically it looks like it's trying to connect but doesn't manage to. I can only think there's a setting on the device that has changed somehow.
Oh, and i've disabled the firewall to see if that would make any difference. The fact that it doesn't work at home either implies it's not that problem anyway.
Advice please!!!!!!:confused: :confused:
hanmin
22nd February 2007, 01:39 PM
Try .. Start Activesyn on phone manually and push the sync button manually (when USB connected to the PC).
chickyd
22nd February 2007, 02:03 PM
Try .. Start Activesyn on phone manually and push the sync button manually (when USB connected to the PC).
Hi. I had tried this. Ended up getting so frustrated that i deleted my partnerships from pc and phone so now don't even have this option on the orbit.
When i connect the usb the active syn green arrows turn and it does say connecting - but in AS 5 it comes up with the troubleshooter. In vista it doesn't do anything at all!!!
Very frustrated!:mad:
oh.. and the local area connection show connected...
chickyd
22nd February 2007, 05:17 PM
OK... so reinstalled AS 4.1 and now when I connect it is stuck on 'Connecting' ... hasn't stopped 'Connecting' for about an hour now!
Now i've noticed that windows now thinks this is 'windows mobile device #8' coming in at 'Local area connection 10' ... not long ago i;m sure it was connection 4 and i certainly don't have 7 more devices!!
:confused: help! :confused:
evaluator
22nd February 2007, 07:10 PM
I had a similar problem on my new Asus laptop and it turned out to be a nasty little proprietary program called net4switch that was gumming up the works. I turned it off and now all's well. It's a long shot that you have an Asus but, on the other hand, you might check to see if a network connection proggy is hindering your connection.
chickyd
23rd February 2007, 11:11 AM
I had a similar problem on my new Asus laptop and it turned out to be a nasty little proprietary program called net4switch that was gumming up the works. I turned it off and now all's well. It's a long shot that you have an Asus but, on the other hand, you might check to see if a network connection proggy is hindering your connection.
:(
Nope, no ASUS laptop. Don't think i have any network apps installed - although i had though maybe the work network was holding me back!
But then again, it did work when i first had it - at work and at home! Now, all of a sudden it doesn't sync anywhere! Very very annoying!
I'm really hoping i can avoid a hard reset!!
Longhair
24th February 2007, 06:16 PM
When I run into this problem, I unplug the phone and then reboot the computer.
After the computer has finished rebooting 100%, then everything works fine again.
hays
25th February 2007, 04:50 AM
try updating active sync to Version 4.5 - that's the offical advice and it wored for me
chickyd
25th February 2007, 01:13 PM
OK.. I've upgraded my work computer to 4.5 ... no joy so back to 4.1.
Anyway, got VISTA at home so main issue is there.
Realised it's GOT TO BE the phone now though. Decided I'd try to plug in my Wizard and see if i get the same problems. I didn't, IT WORKS fine!
Orbit still doesn't.... HELP!!:mad:
chickyd
25th February 2007, 07:25 PM
ok.. reluctantly hit those hard reset keys and to my delight everything now works...
... i'm thinking MAYBE that i may have overclocked too much - only went as high as 260 once - so am going to hang back from battery status until i hear it's safe.
Thanks for all your help!
macspeedy
11th October 2007, 07:25 PM
I have had this problem before, solved it mainly by following advice here, its now back again have...
- reinstalled activ sync several times
- hard reset twice
- boxes checked and unchecked all the same result
however i did use it yesterday in the car and probably, thinking back, start the engine with the with unit plugged in and charging.
i have also tried soft resets and different usb ports
not impressed :(
UPDATE
its now decided to work? oh well not sure what i did
hutchy007
29th October 2007, 02:21 PM
Right, i've had the same problem. Fortunately i've got 2 Orbits at work to play about with, and after every possible combination going, i've found what the problem is........
Like previously posted, it is a hardware problem, however, in my case it was to do with the connection.
Quite simply all i did was insert the cable into the Orbit (not connecting). Then i would rest my hole punch on the connection next to the orbit - forcing the Orbit to lift upwards. And hey presto it works !
Hop this helps people :D
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