Can't connect via USB

[mattan]

Suddenly I can't connect my Armetis via USB connection. I connect the USB cable, and the charging light start working (so there is a connection), but ActiveSync doesn't respond. I tried to HR the device - but problem doesn't resolve. I tried connect through another computer - nothing.
It seems that the problem is in my PDA, doesn't it? But I can charge it with the USB cable, so there is a connection.

Can someone please help me???

[chickyd]

exactly the same here. see my thread i started a couple of days ago:

http://forum.xda-developers.com/showthread.php?t=294892

driving me mad!!

[chickyd]

Hey mattan...

I totally agree i think it's something in the device going on. I was going to offer a list of apps i have installed to see if there's anything in common but the fact that you've done the HR implies not. Let me know if you manage to resolve!

[anebula]

I had the same thing twice in about 4 weeks. The store where I have bought my device has replace my P3300 each time I had this problem.

I was also using a non HTC car charger. On the last replace they also gave me an official car charger for my device because the last time the USB port dies happens when I just came out of the car and the P3300 was on the car charger.

On this new car charger I found a warning not to use this charger when starting the car.

So I think what has happened to my P3300 is that it dies when starting the car while it is already connected to the car charger. It could be that in some cases there will be a large voltage spike on the USB port which will blow up the USB port.

I have used my P3300 in the car with this car charger but I only connect it after the car has been started. Until know everything still works.

[evaluator]

It must be a fairly common problem. HTC has a support site section dedicated to it:

http://www.europe.htc.com/support/faq.html?id=164&cat=synchronisation

[hays]

have you downloaded the latest 4.5 version of activesync

Once I did that my sync hassles were solved

[mattan]

I had the same thing twice in about 4 weeks. The store where I have bought my device has replace my P3300 each time I had this problem.

I was also using a non HTC car charger. On the last replace they also gave me an official car charger for my device because the last time the USB port dies happens when I just came out of the car and the P3300 was on the car charger.

On this new car charger I found a warning not to use this charger when starting the car.

So I think what has happened to my P3300 is that it dies when starting the car while it is already connected to the car charger. It could be that in some cases there will be a large voltage spike on the USB port which will blow up the USB port.

I have used my P3300 in the car with this car charger but I only connect it after the car has been started. Until know everything still works.

I am afraid this what happened to me :(
So - there is no solution, beside replacing the phone ?
I bought it in the states, so how and where can I replace it ?

[chickyd]

check out the thread i linked to above... do you have tcpmp installed? try deleting i if so!

[mattan]

check out the thread i linked to above... do you have tcpmp installed? try deleting i if so!
I don't get you.
Can you explain to me what to do ?

[chickyd]

I had the same problem... drove me mad.

Anyway, ended up hard resetting my orbit and active sync started working again. I slowly reinstalled all my apps and when i installed tcpmp 0.72RC1 it stopped working again. I uninstalled it and i had active sync again.

Not sure you have TCPMP installed but if so try uninstalling it.. worth a shot!