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View Full Version : WM6 Issues - Fixes?

Kangle
11-03-2007, 02:58 PM
Hello all.

Here are all of the known problems that I am having. with WM6 2.01.

(1) Icons on top (connection bubble) never change with the exception of ActiveSync. 3G icon constantly stays on even if connected through WiFi. Shutting phone off still shows Cingular bars as if connected. (Known issue)

(2) Soft button configuration changes do not stick. If I change the programs associated with them, it does nothing.

Also, today screen shows Calendar and ActiveSync as soft key programs, although programs are actually Calendar and Contacts. (Its all jacked up!)

(3) I cannot connect to the internet with my celluar service. It is as if there are no settings installed. The bottom of IE says "Connecting ... 0 KB." Then I get a message saying "Cannot connect with current connection settings. To change your settings, tap Settings."

I have tried turning on/off, soft reset, etc., but have had no luck

---I have searched the board for an answer to #3, and I have found many people who have similar problems (does not work after 30 min, soft reset will fix), but I do not remember seeing anyone whose settings have completely dropped.

Can anybody shed any light into any of these 3 problems? I really do not use Bluetooth, so I haven't tried anything with it yet. But all other problems I have had, I have been able to fix by myself.

Thanks,

Kangle
mrvanx
11-03-2007, 03:09 PM
Hello all.

Here are all of the known problems that I am having. with WM6 2.01.

(1) Icons on top (connection bubble) never change with the exception of ActiveSync. 3G icon constantly stays on even if connected through WiFi. Shutting phone off still shows Cingular bars as if connected. (Known issue)

(2) Soft button configuration changes do not stick. If I change the programs associated with them, it does nothing.

Also, today screen shows Calendar and ActiveSync as soft key programs, although programs are actually Calendar and Contacts. (Its all jacked up!)

(3) I cannot connect to the internet with my celluar service. It is as if there are no settings installed. The bottom of IE says "Connecting ... 0 KB." Then I get a message saying "Cannot connect with current connection settings. To change your settings, tap Settings."

I have tried turning on/off, soft reset, etc., but have had no luck

---I have searched the board for an answer to #3, and I have found many people who have similar problems (does not work after 30 min, soft reset will fix), but I do not remember seeing anyone whose settings have completely dropped.

Can anybody shed any light into any of these 3 problems? I really do not use Bluetooth, so I haven't tried anything with it yet. But all other problems I have had, I have been able to fix by myself.

Thanks,

Kangle

Did you put your connection settings back in after you upgraded to WM6??
Kangle
11-03-2007, 03:32 PM
No, but I didnt save them.

My Wi-Fi is working fine, but I had to config those. On other updates I had done prior, my 3G connection was fine without having to setup settings.
Philux-X
11-03-2007, 05:10 PM
If you have not already done this, you have to go under connections and set up your providers settings. To enter proper settings go to Start/Settings/Connections Add a new modem connection. Enter any name you want for the NAME ( example "Cingular ISP") and make sure that under "select a modem" tab, "Cellular Line (GPRS, 3G) is sellected. Click next access point name can be what ever you want to call the provider connection (Example "wap.cingular" or "isp.cingular"). And the rest I can not help you with untill we know who your provider is. I am sure if you let us know what provider you have, some one here can post the settings you need to have.
Hope this helps or at least gets you pointed in the right direction.
Kangle
12-03-2007, 12:15 AM
Awesome. Thanks for the help.

I am to the point where I need to enter user name, password, and domain. I wonder if I am going to need to call Cingular to find out some of that info (password).

Can anybody help me out with those settings?

Thanks,

Kangle
SkyyBoy
12-03-2007, 12:32 AM
see https://www.cingular.com/support/deviceConfig.do?content=KB71396.html
but, if you had used the "SEARCH" button you would already have found this...
geereed
12-03-2007, 12:33 AM
Go to https://www.cingular.com/support/deviceConfig.do?content=KB71396.html for the settings.
BUMP THAT
27-04-2007, 04:32 PM
Now I have a quick question that I need to have cleared up. When I connect onlince with my CIngular 8525 it always connects via GPRS/EDGE and not 3G. I do not see a 3G icon come up. Is this becasue there is no coverage at my home? Or did I mess up something?

I am using:

LVSW WM6 RUU_Hermes_WWE_3.30.0.1 [FIXED]
Hard SPLv7
I used the cingular setting cab found from the WIKI
I am using radio 1.40.30.00
Band setting under phone are set to auto
todd_jg
27-04-2007, 06:43 PM
Now I have a quick question that I need to have cleared up. When I connect onlince with my CIngular 8525 it always connects via GPRS/EDGE and not 3G. I do not see a 3G icon come up. Is this becasue there is no coverage at my home? Or did I mess up something?

I am using:

LVSW WM6 RUU_Hermes_WWE_3.30.0.1 [FIXED]
Hard SPLv7
I used the cingular setting cab found from the WIKI
I am using radio 1.40.30.00
Band setting under phone are set to auto

This would be difficult to answer, since we don't know where your home is. May I recommnd you visit THIS LINK (http://www.cingular.com/coverageviewer/popUp_3g.html)