MRing and treo 750 MMS/ internet problems

[hfielding]

Is anyone having problems with MRing and their Treo 750V / 750C??

The problem I am having is, whenever I have MRing installed, it prevents my treo from connecting to the internet and alse prevents it from sending Multi Media messages. I thought initially that it was a device or network issue, but after doing a hard reset on two seperate treo 750, connecting to the internet and sending MMS successfully, I then re installed MRing and immediately began having connection issues. FYI MRing is a ringtone manager from Motionapps

[stewea]

I had the exact same issue. I un-installed MRing, and it went away. Somehow, MRing is "hijacking" the phone/data connection, most likely in order to correctly intercept the call to add the ringtone.

No issues since I un-installed. I did NOT do a hard reset, FYI, just un-installed.

Steve

[hfielding]

thanks for the response, have you found any other ring tone manager that used mp3 from the sd card like m ring does? ringo mobile says it can do that, but it copies a small peice of the song onto the device memory ( i don't want that). I really like m ring, but it was really frustrating to not be able to send MMS or get on the internet with my 750

[stewea]

I just added MP3s using the Settings->Sounds & Notifications->Manage tab, and added them from the card. It works fine, and there is enough memory on the phone to easily support a couple of MP3s for ring tones, etc.

I sent a support request about this into MotionApps the same day I replied to you, but no response as of yet.

I like mRing's ability to manage everything from one place, but I need the data connection. Until they fix that, it's staying off my phone :-(

[hfielding]

I E-Mailed Motionapps on the 15th of March, but I have not received any response from them as yet. I did copy music onto the device memory, the ringtones work great, I am only missing the ability to set individual tones from SMS contacts. Any thoughts on how to do this?

[stewea]

No, I don't know about that one, sorry. I still haven't heard from MotionApps, though, and it's Mar 20.

[hfielding]

here is the response I received from motionapps, it seems to have worked


"Hello ,

Thank you for your e-mail and sorry for delayed reply.

Our development team has been working with this issue and unfortunately they were not able to recreate it in our lab.

However, we would recommend you to try to disable mRing from Today screen by selecting Start > Settings > Today > Items tab and uncheck mRing.

mRing should disappear from the Today screen.

Could you please try out now your internet connection and let us know if it is working correctly?

Best Regards,
Sanja

MotionApps Customer Support
www.MotionApps.com - Making Your Smartphone Tremendous

[stewea]

I'll give that a try!

Thanks.

[hfielding]

here is the lates reply from Motionapps

"Hello,

Unfortunately the test you performed means that there is an issue with mRing on your device. When disabling from the Today screen you will no longer be able to use mRing for phone call ring tones; only SMS notification will work.

Therefore, until we resolve the issue we can offer you a refund or a different MotionApps application if you prefer. Please let us know about your decision.

Also, we would like to invite you help us identify the issue considering that we are not able to recreate it on our test devices in our lab.

Please let us know if you would like to beta test.

Best Regards,
Sanja

MotionApps Customer Support
www.MotionApps.com - Making Your Smartphone Tremendous

Latest from MotionApps:
========================
mOcean - Inspiring multimedia player for your Treo.
http://www.MotionApps.com/mocean

mRing for PalmOS and Windows Mobile 5 - Ultimate MP3 ring tone manager.
http://www.MotionApps.com/mring

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[stewea]

Interesting. The results are as I suspected (no mRing on Today screen means no custom ringtones as mRing is designed to do).

I still have have no email from them regarding the exact same issue, so if you have contact with them, let them know you are not the only one with the issue.

Refer them to this thread, and they can review for themselves. I would be willing to assist. I like the concept of mRing.

[uvz]

FYI, the same issue I have with Vito AudioNotes.
If I set the automatic call record, I can connect only the first time. To reconnect to gprs/umts I must soft reset my treo.
I spent many time to find this!
This issue is only if the autorec is enabled.
At the moment, no solution from Vito Technology.

;)

[squint]

I'm having this same problem with my AT&T branded, brand new Treo 750.

It took me forever to figure out what was going on, I thought AT&T cut me off or something!

I guess I'm going to try Ringo.