Universal crashing after charging overnight [Archive]

Anjow

27th March 2007, 04:07 PM

Twice now I've put my device on to charge overnight, as I have for the last 8 months that I've had it, and it has not been responding when I come to get it in the morning.

I plug it in, device closed, around midnight then come to get it the next day and when I open it the screen is black, pressing power does nothing and the only thing I can do is reset. This has been happening since I did a hard reset 2-3 days ago. I have it set so that it doesn't turn off when on external power, and so it turns off after 2 minutes when on battery power.

Can anyone think what's happening to it?

Given the number of threads I've made recently you can probably guess I'm starting to regret getting this phone.

SpyderTracks

27th March 2007, 06:59 PM

Could be freezing due to unstable ROM, could be battery... which ROM are you on?

Anjow

28th March 2007, 12:50 AM

The one which it came with out of the box from O2 in July 2006. Don't really know anything about ROMs, if there's more info you need me to retrieve I'll be happy to - just let me know how.

SpyderTracks

28th March 2007, 10:24 AM

The one which it came with out of the box from O2 in July 2006. Don't really know anything about ROMs, if there's more info you need me to retrieve I'll be happy to - just let me know how.

What programs do you have installed? Specifically, which ones are used as today plugins?

It's interesting it only started happening after hard reset... sometimes a hard reset will go 'wrong' and install funny and the best thing to do is another hard reset. Might be worth considering.

Anjow

28th March 2007, 10:41 AM

Non-standard today plugins that I use are SPB Pocketplus, SPB Backup and SPB Time.

I have just taken it off charge now and pressed power and it has just turned the backlight on full but there's nothing on the screen. The main difference between now and before the hard reset is I'm not using the SPB Time today plugin. I'm going to try disabling that.

This is quite a worry for me as I'm meant to be using it to wake me up in the mornings and I don't have another method at the moment...

lulazz

28th March 2007, 06:15 PM

It happens to me too...
my problem is related to the battery (I have 2 batteries and it happens only with one)....
soft reset first thing in the morning ;-)

Anjow

29th March 2007, 10:42 AM

It seems disabling the SPB Time today plugin did nothing.

Also, yesterday I had it plugged in for around half an hour but nothing happened. It seems it only crashes when it has been plugged in overnight.

lulazz

29th March 2007, 12:05 PM

did you try with another battery?
to me it happens only when it stay connected to the charger after it reached 100%

Anjow

29th March 2007, 09:24 PM

I don't have another battery to try with.

grayme

29th March 2007, 09:38 PM

Another member of the 'normally I have to softreset in the morning' brigade... but then I have an alarm clock :)

SpyderTracks

29th March 2007, 10:04 PM

Now this is totally unfounded and just a complete and utter guess, but based on logical thought processes of some kind anyhow... try if ya like.

1. Place in bootloader overnight hoping to discharge the battery by morning.
2. Soft reset and fully recharge BY WALL CHARGER.
3. Once fully charged, hard reset.

Reasoning:

1. Apparent way to recalibrate battery to full charge
2. Possible findings that USB charge will never charge to full capacity
3. Just in case there is some funky little OS setting that screwed up on your last hard reset.

Logical to me, but then I'm an 1/8th Irish... Hmmmm :D Let us know if ya do and hope it helps.

Anjow

29th March 2007, 11:17 PM

Unfortunately I don't think I'm going to be able to try that for another 3 weeks - I'm home from university and I left my wall charger there (I never use it) :(

shlomki

30th March 2007, 01:23 AM

i've had the exact same problem - its a faulty battery, trust me.

you're welcome to follow my thread on the subject:
http://forum.xda-developers.com/showthread.php?t=285147

after ordering the right battery from ebay - the problem was solved.

Anjow

30th March 2007, 05:23 PM

I'm a little confused by your topic, this is what I've got from it - tell me if it's right:

You had the original battery - that's the top one in this (http://forum.xda-developers.com/attachment.php?attachmentid=31937&d=1165668080) picture that you attached. That started crashing at 59%.

You then got the bottom one in that picture from ebay and that battery had the same problem as mine is having.

You switched back to your old one, which solved the problem.

...What is it you're suggesting I do, get a battery from ebay? I am confused because it seems it was the battery from ebay that caused problems for you.

shlomki

31st March 2007, 02:38 AM

nekdo123 posted in my thread that he bought a different battery from ebay, which worked great.
i can now confirm that, because i recently bought the same battery as he did - and it really does work flawlessly.

it is a "PolarCell Akku 1800mah battery". the only problem in buying it is that it's on a german ebay version, so it is hard to understand the terms and conditions, because i don't speak german...
i managed to understand it by translating it with an automated translating site, which helped.

the link is on the thread... good luck!

patrickl

31st March 2007, 05:40 AM

I bought one from Hong Kong and it worked fine too

shlomki

31st March 2007, 06:10 PM

I bought one from Hong Kong and it worked fine too

what matters seems to be where the battery was made, apparently.
and not where you bought it from.

patrickl

31st March 2007, 09:50 PM

what matters seems to be where the battery was made, apparently.
and not where you bought it from.Well, I doubt anything coming from HongKong was made anywhere else than China.

grayme

1st April 2007, 09:21 AM

Well, I doubt anything coming from HongKong was made anywhere else than China.

:)

You'll probably find that the other battery was made in China too... most things these days are... ;)

It's probably not what country made it, but how it was manufactured.

Anjow

4th April 2007, 02:25 PM

Today I received a package from the ebayer I ordered it from. It contained a receipt but no battery. Why would they send a receipt over without a battery?

SpyderTracks

4th April 2007, 07:10 PM

Today I received a package from the ebayer I ordered it from. It contained a receipt but no battery. Why would they send a receipt over without a battery?

Either it's an honest mistake or it's a dodgy seller... I hate eBay, they're all thieves ;)

Anjow

4th April 2007, 11:17 PM

I'm just annoyed because they're German and I don't speak German, so I'm going to be trying to solve this problem using an online translator...

patrickl

5th April 2007, 08:01 AM

You're better off replying to them in english. I don't think I have ever seen one of those online translators work well enough to use for corespondence.

Anjow

5th April 2007, 09:39 PM

I did send the original English version of what I said alongside it :)

I was just trying to be courteous to them since it was me using the German ebay site, I can imagine there's nothing more annoying than an English-speaker expecting the entire world to speak English for them.

I've had a reply today and they say there was meant to be a battery inside it, and that they're sending out another one anyway. Looking more closely at it it has been opened and taped shut.

Anjow

10th April 2007, 11:42 AM

shlomki

10th April 2007, 02:42 PM

I finally got the new battery. I haven't had the opportunity to see if it crashes yet, but so far it seems like it isn't correctly showing the charge level - it's on 100% all the time...

When I stuck it in after it arrived it showed 100%, I just assumed it was fully charged when it got here but now I'm doubting that.

maybe you're just bad with batteries?
doing what you did is really wrong, you have to fully charge the battery for approx 4 hours before your first use.

you then have to let it discharge itself by normal use (dont go all the way down to 0, start charging at about 10%).
repeat that for 2 times to get to the best battery performance...

if its still always on 100%, they may have sent a faulty battery..

Anjow

10th April 2007, 02:49 PM

patrickl

10th April 2007, 08:30 PM

I think I have seen my battery indicator stay on 100% for a while too.

Probably just means that the battery is charged above a certain voltage threshold that is set to be seen as 100%. Once it goes below that the indicator will go down to.

SpyderTracks

11th April 2007, 12:40 AM

Well exactly what happened is this:

1. I put the new battery in and put the phone on to charge.
2. I notice it is on 100%, I assume it came fully charged for some reason.
3. I have it off charge for a while, notice it doesn't go down.
4. Put it back on charge since I assume it isn't accurately representing the charge level.
5. Looked at it a moment ago and it says it's at 75% so it must just have been wrong before.
6. Leaving it on charge for some more hours, then I'm going to do what you say.

Thanks for the help.

Mate, every new battery I've had says 100% but this might be due to hopefull eyesight? I just leave them overnight anyway on first charge and I'm still on my first pack since I bought the device over a year ago... true I do have 3 others for travelling but they're only used then and marked as 'disposable'. You treat them right, they last for longer than most people give credit.

Anjow

11th April 2007, 12:16 PM

Great, first night charging, I come back to it in the morning and the battery is on 47%...

It may be because it somehow disconnected from activesync overnight, maybe somehow it stopped charging but continued to turn it's backlight on and off as per my other thread. This is a pain in the posterior and I am very much regretting getting this brick-like, unreliable piece of excrement.

patrickl

11th April 2007, 12:45 PM

Great, first night charging, I come back to it in the morning and the battery is on 47%...
Was the orange LED on? If not it's not charging.

Anjow

11th April 2007, 01:06 PM

I can't tell; I'm colourblind.

Viper®

11th April 2007, 02:20 PM

I can't tell; I'm colourblind.

Check your battery screen

does it say discharging or charging ?

even colorblinded could make out that difference :P

Anjow

12th April 2007, 11:13 AM

Okay, I have had the phone on charge overnight, with the new battery and...

It still crashed.

Viper®

12th April 2007, 12:07 PM

Okay, I have had the phone on charge overnight, with the new battery and...

It still crashed.

Well atleast you figured out it's not the battery, that's one step closer.

Must be some program claiming too much memory or something.

Did you try a hard reset ?

Anjow

12th April 2007, 12:42 PM

This started occurring just after a hard reset. I will try another eventually but right now I just don't have time to spend setting my phone up again, I have mountains of work to do.