Problem getting back my pushmail after upgrading to WM6

[yanndc]

Hi,

As per the title... I have a problem getting back my pushmail after upgrading to WM6.

I am with SFR. I updated the ROm for the Radio and the whole WM. Went from WM5 to WM6 (3.23). Everything went well. except that when I reinstall the setting for the push mail with the small piece pf software coming from SFR, it doesn not download mail.

Account is created. Network connection is alive. Everything is fine except it does not work... lol

Thanks for your help.

[johngillespie]

I had the same problem, checked the activesync error code and found that push mail works when activating SSL encryption.

the error code I had was : 0x85010014

[yanndc]

But I do not use Activesync to sync my mail. I use pushmail. Liveconnection. Maybe I do not understand your point.

Thanks.

[mrvanx]

When you say pushmail do you mean you have setup an account in activesync on the device??

Or "pushmail" is a 3rd party software package ??

[yanndc]

This is a third party software but that is almost the only feature that worth to have that knif of phone. This is the same thing as a Blackberry mail system. But on a Microsoft OS.

I know we can set it up directly but it is not alwats alive.

So I use the SFR (The phone company) third party to do the job. It works throufh "Visto" company.

I create a network connection based on GPRS that stay connected with the phone company. The mail software is then able to stay connected as it would be for outlook through exchange. The diffrence is that my account is a pop3.

The service for SFR is provided through push.sfr.fr using Visto Technology.

[mrvanx]

Since the software is not designed for WM6 (it will have been designed for WM5) it may not work as intended. Unfortunatly you may have to wait until a newer version is available.

[yanndc]

That is excatly the answer I was hoping not to receive ;-)
Thanks for your help.

[yanndc]

I've isntalled the WM6 LVSW Edition 3.23, do you think it may change somehting If I try the others like the black one or the other?

I dont' really know the differences.

[mrvanx]

I would recommend upgrading to the latest version of LVSW, its based on a newer WM6 build.

To make sure you have all the recommended stuff on your phone follow my guide (http://www.mrvanx.myzen.co.uk/hermes_guide/lvsw). This will make sure you have a fairly up to date device ;)

[pgopinathan]

Check if the GPRS setting is wap.cingular or isp.cingular. When I upgraded to WM6, I had my GPRS switch to wap, and when I reconfigured it to ISP, my push mail started working fine again.

If you do not know, you can search for the GPRS configuration in this site.

All the best.

[yanndc]

Thanks to alll of you.

I was able to get my mail but using the regular Internet account through the WM outlook. It is less efficient than with the live one.

I've alreayd used your guide with the 3.23 version. But it seems there is a new release every 2 days. I see the 27.3 is now out!

What the diffrences between
XDA Live v0.20.x
LVSW (27/3/2007)
VI Black Edition v1.2

Is that all different version of WM6? Should I hang on LVSW?

Thanks!

[yanndc]

Can't find the setting about the WAP/ISP for gprs.

And about the upgrade for WM, it seems that I already have the latest.

IS there a new version that kept the same 3.23.0.2?

Thanks.

[jonfitt]

I'm also having no luck with the Visto software since updating to wm6. It installs fine and seems to run as it always did, even down to it connecting to push.vodafone.net and saying "connected" and displaying my mailbox name. The problem is emails just aren't getting through!
Also, if I go to the mailbox in the messaging program and try to select "New" it just pauses for a long time and doesn't open a new message so I can't try sending messages.

Any ideas? it seems to be almost entirely working, I'm sure there's some configuration that can be done to fix it?

[yanndc]

I found a fix!

A new version not-really-yet-released of the SFR Push Mail software. As soon as I did a clean uninstall / install it connnected ans start to download mail!

[jonfitt]

Where did you get that version from? Is it the standard Visto software? What version is it?

Thanks.

[yanndc]

Got it from the Visto support in Paris. the version is ni my signature. This is the Visto software but for SFR only.

If you are stuck without the real push mail, don't forget you can use a regular pop config on your WM outlook using the Internet connection from your GPRS. It is just not as good as the real tool.

[jonfitt]

The problem is that my 3G/GPRS data is limited whereas the push mail data is unlimited, including attachments. So push is my only real option.

[jonfitt]

Does anyone know if there is an actual WM6 device on the market yet that I could say to Visto I'm using?

[juanmacs]

Hi,

I'm having the same problema as you. Upgraded my Tytn to Windows Mobile 6 (LVSW 26-03-2007 version) and now my Visto push email software does not retrieve any email (I have Vodafone Real Mail Service in Spain based on Visto solution).
The service is the same as SFR in France (and others). Please, could you post your application so I can download and use it (I don't mind having it in french).

Thanks and regards

[gvernot]

To all,
Please contact me directly if you want to get WM6 compatible VISTO soft for your PPC.
Just tell me exactly what is your OpCo (VF ES, VF ITA, SFR, etc...) and your GSM number.
Regards,
gvernot.

[jonfitt]

I'm on VF UK

[jonfitt]

Still no success.
No updates have appeared from Visto. Is there a work around I could use, I don't know what the underlying problem is with the WM5 version? It runs ok, it just fails to connect.

[jonfitt]

Actually that's not strictly true: it connects, but no emails arrive, and I cannot write a new one. Also there has been an update from Visto, but it doesn't address these issues.

[valeru]

mine doesn't work too Vodafone MT

anyone got the solution yet ?

[jonfitt]

I've not found a solution yet.

[ag_woodward]

Vodafone are saying that this has now been fixed but only tested on the v1415 - have asked for the cab file for installation....will post any replies/success

[elshayeb]

To all,
Please contact me directly if you want to get WM6 compatible VISTO soft for your PPC.
Just tell me exactly what is your OpCo (VF ES, VF ITA, SFR, etc...) and your GSM number.
Regards,
gvernot.


Hello all;
I use WM6.1 on HTC HD and once installed, the Vosto is NOT able to CONNECT. of course no emails are downloaded !!!

Any help

Yasser