Phone freezes when in standby

[ramontrotman]

When ever the phone is in standby for a few minutes or so, it refuses to power back on when I press the power button. The only way to bring the phone back is a soft reset. While it is frozen in standby mode it does not receive phones calls, emails or texts. Im running lvsw 03-26. I noticed it didn’t happen with lvsw 3-20…but it was happening with both versions of xda live. I did a few hard resets to see if that will get rid of it…but nothing. I tried searching high and low on the site and even read wiki for answers but no one seems to know what is going on. I saw a few people post up the same issue but still no help….so I decided to open a new thread. Can anyone help?

[ronfin44]

It happens. Do you have a Storage Card in? If so, take it out for a while and see what happens. What 3rd party apps are you using too. I know Wisbar Advance causes this issue. Can you list what you're running and maybe I can see if you're having the same problem I was.

[nforsans]

I've had the same problem with most WM6 roms. Having upgraded to BlackEd2.0 the problem seems to have gone though...

[swampy]

are you running a today plugin off storage card perhaps?

none of the roms i've tried had power on problems

[RabanJr]

Sometimes you can have that problem with having a cluttered SD Card or having a program that is accessing online in the background.

[ramontrotman]

I have a 512 storage card. I’m not running much 3rd party apps…I have Mundu IM, Microsoft live search, Google maps, WM black commander, macromedia flash player active x…and that’s it. I Had mundu, live search and Google maps installed to my storage card. After reading rabanJR’s post, I uninstalled them from the card and installed them to the phone. I then went back to the card and deleted all program folders and files….I also did a general clean up of the card. Lets see what happens now.

Also to swampy…im not running much of anything on my today screen….just the messages, calendar and the com manager plug in that came with the rom. That’s all. Lets hope for the best.

[ramontrotman]

Bad news, it froze up twice again today. I’m all out of ideas….any more suggestions?

[ji1386]

funny thing, that just happened to me today. greed led was flashing, but i couldn't get out of standby mode without soft resetting. maybe some kinda software issue? Its the first time it's happened to me since going to wm6. i did notice it before however.

[ji1386]

Bad news, it froze up twice again today. I’m all out of ideas….any more suggestions?

maybe try a hard reset?

[silverfox0214]

Have you flashed a new radio lately? If not, what radio ROM version do you have? I had an issue with my TyTN that was definitely a radio issue. Flashed to 1.38.0.11 and haven't had a single issue with freezing since.

Just an idea, of course.

Bad news, it froze up twice again today. I’m all out of ideas….any more suggestions?

[ramontrotman]

yes sir...i tried many hard resets. A radio upgrade is one of the things i tried...i saw a few people trying it. i went to 1.34 though. im going to flash to 1.38 riiight now! im desperate right now. i'll let you know how it goes.

[jeeb75]

I had the same problem until I upgraded to black 2.0. I had the radio 1.38.0.11 from the time I upgraded to wm6 and my 8525 was freezing until upgrading to black 2.0 solved my problem.

[ramontrotman]

well i have good news. i upgraded to LVSW(2007/04/08) last night...and so far so good. didnt freeze once today. hope the issue is gone for good. thanks all for the help.

[jamiefiedler]

same exact issue here running LVSW 03-26 (goes unresponsive while in standby, green blinking LED, soft reset to recover). 2gb card installed...i'll try removing it to see if freezes go away.

rzanology: if LVSW 04/08 fixes the issue, please post back and let us know!

installed (all to device, not card)
salling clicker
resco explorer/registry/ftp/today
kyphur hold comm button toggle
wmxl apps 8525 keyboard fix
shogun cing

[ramontrotman]

will do...one more note...i updated to 1.38.11 i think it was. what funny is right after i updated the radio the phone froze on the first standby. while i was coming back to post i saw the new rom update for lvsw.

[wpbear]

This has a been a long reported problem on WM6 ROMs. 'wont wake from sleep' is the common phrase. Radio and bacground app using net I think was the problem, but no real solution if I remember correctly. On LVSW 3 26 I have gone weeks without this though. In the beginning LVSW 3 26 still did the freeze but after a week it stopped and works pretty good now. Sounds like MS is behind it since it makes no sense at all. LOL.

[ackerchez]

When ever the phone is in standby for a few minutes or so, it refuses to power back on when I press the power button. The only way to bring the phone back is a soft reset. While it is frozen in standby mode it does not receive phones calls, emails or texts. Im running lvsw 03-26. I noticed it didn’t happen with lvsw 3-20…but it was happening with both versions of xda live. I did a few hard resets to see if that will get rid of it…but nothing. I tried searching high and low on the site and even read wiki for answers but no one seems to know what is going on. I saw a few people post up the same issue but still no help….so I decided to open a new thread. Can anyone help?
Wow, I thought I was crazy becasue nobody mentioned this issue before. I had this problem from day 1.

However, i recently noticed that the 1.38 Radio was eating up my battery life and downgraded to 1.34. This combined with installing Black2.0 seems to have taken care of this problem. I just came back from a weekend away from my phone (which i know is a crime since it is so much fun to use) and it woke up right away.

What Radio do you have?

[moneymakinjoe]

How long are your phones in standby when it happens?

[ramontrotman]

well....bad news again. even after the new rom update it is still freezing. do you guys think this is hardware? I never froze on wm5...i can't see it being a hardware issue. im almost tempted to call cingular and have them send another one, but i dont know how to go back to wm5. for me, the phone will be in standby for 30 minutes or so....then wont turn back on. any more suggestions?

[simon_darley]

try disabling everything completely.

1 events and notifications
2 beam auto receive
3 bluetooth
4 wifi
5 put device into flight mode
6 all startup items (including those in rom) move to a temp for now
7 disable activesync
8 disable push email
9 disable all today items
1. disable error reporting customer experience
11 remove anything that reads the sd card
12 remove sd card entirely
13 remove sim card

literally disable everything that runs automatically or otherwise.

power down ur phone by pressing power button for 3 secs. shutdown. leave it for 20secs.

power it back up. then test it now.

if u have a problem now then it could be scary bear notifications fix only. u could have a notification queu problem that is causing ur device to contradicory items simultaneously.

this could be caused activesync so no matter which rom u use it comes back via activesync of calendar or tasks.

if at this stage its fixed then bring things back systematically with the most important first like the sim card. turn off flight mode

c how u go. sometimes pda just gets confused and doesnt wake up from a sleep to well (bit like me in the morning... sometimes bed and sleep is just way to good compared to work/life)... :)

good luck.

[gregouille]

Hi I've been runnin LVSW26/03 without any problems...

Yesterday, I installed Zombienexus Dialpad Skin, and it started freezing while in standby.

I restored bu backup (SBP/ System data only) : no more freezing...

'Hope this helps

Greg

[ramontrotman]

well i just did a hard reset. im not going to install any apps at all. im just going to sync with the pc to get my contacts. im not even going to set up my mail2web. it usually hangs when i wake up in the monring. so we'll see what happens a few hours from now.

[SaarAvigour]

I found it elswhere on XDA-Dev, so credit goes first to the publisher. There seems to be a cure that works for me for a few days by now, with no more freezing.

After conducting too many tests to find the origins of freezing after standby, trying various versions of Hermes with various ROMs (from here and from the origins..), I am pretty confident that this issue associates with the way Memory Mgr. deals with the MicroSD card.

I tested various cards and most of the good advice collected here, plus some of our own, to reach same results. Card out = WM6 behaves well. Card in = Phone freezes after SB. Sometimes sooner, sometimes latter but always.

Then I tried this registry hack as bellow. So far works (for me), with 1Gig. Tosh card inside, formatted FAT16, all files within directories, no files in the root, no Today's PI's associating to Progs. otherwise on the card.

Worth trying and comments appreciated.

In:
HKLM/System/StorageManager/Profiles/SDMemory
Add a new key: FATFS
In:
HKLM/System/StorageManager/Profiles/SDMemory/FATFS
Add a few new DWORD:
DataCacheSize:0
EnableWriteBack:1
FatCacheSize:0
Flags:68

In:
HKLM\System\StorageManager
"PNPUnloadDelay" = change dword value to:8196 (was 4096)
HKLM\System\StorageManager
"PNPWaitIODelay" = change dword value to:8196 (was 4096)

Values are DECIMAL!

Adding to the conspiracy theory.... it is possible that OEMs who donate us their ROMs have left alone dealing with this for a while, after all it's a matter of priorities, and if this is the solution, it ain't rocket sience either..

Note: There may be other factors relating to certain 3rd. party Progs. that generate the same issue but do not relate to the core problem. I'm referring above to devices with "clean" ROMs and no BS..

=================
The Israeli Team

[adebilloez]

Unfortunnatly doesn't help. (for me)

I have clearly noticed that using SPB Shell increase the problem.

Before installing it, the problem was already present...go

Prety sure that WM notification event are related.... is something "special" launched when you wake-up your hermes ?

[SaarAvigour]

If it adds to issue's info bank here. Both main test Hermesses (100 badged iMate and 200 badged HTC) didn't have those problems while on WM5, same Progs. installed. Same configs.

No freeking freezes yet, continue monitoring and will update. We gotta "break" this issue once and for good.

====================
The Israeli Team

[maestronn]

I have this problem whenever I set pocket outlook to automatically check for email on my imap server. The problem goes away when I set it to manual. This problem occurred on WMXL and Black 2.0 which I'm running now. I just updated to the 1.40.30.00 radio but I haven't tried it.

[rippingandfailing]

ok, I've been reading through these posts and I have a possible solution. I have the same issue and I've noticed that it only happens after remaining in standby for a relatively long period of time.
So what if someone wrote a small app that woke the phone up every so often then put it to sleep again, that way it would never be continuously asleep for long enough to freeze.

what do you guys think?

[SaarAvigour]

It should work out of the box. This is something to deal with in the O/S itself, and not by a workaround. Working on it.

And still yet no freez'n..

===============
The Israeli Team

[maestronn]

I just turned on automatic mail check back on in pocket outlook and within an hour my phone froze.

Do any of you that have the freezing issue have auto email check enabled in outlook?

I guess I'll be setting it back to manual and just click "send/receive" to get email.

[julz]

I just turned on automatic mail check back on in pocket outlook and within an hour my phone froze.

Do any of you that have the freezing issue have auto email check enabled in outlook?

I guess I'll be setting it back to manual and just click "send/receive" to get email.

yeah its definitely related to the email program checking email. I had the same problem. However I flashed the rom again to 08/04/2007 lvws and it is crashing less often. I think its really a hit and miss. If you dont touch/use the phone at all after a clean flash it generally does ok. But this isnt practical so it would be nice if we didnt have to have this problem.

[Kings Lee]

Tried SaarAvigour's reg hack and it seems not working. Maybe it is still a micro-sd card issue with pocket outlook, as I have enabled auto email checking. Perhaps I will disable it and see. I will report again.

I still think spb diary make the problem worse, but if poutlook is to be blamed, I'll give it a second chance.

[rippingandfailing]

All Im saying is that this has been a problem for a while, a workaround would be better than nothing. All I want is for my mobile to stop freezing, I couldnt care less how that happens. Im gonna have a go at writing this program myself, if you dont want it then fair enough :p

[SaarAvigour]

Kings Lee; you may be addressing a different issue also discussed here. My following question may not seem directly related, but have you configured mail to store attachement on mSD ? (if so disable. The setting is described elsewhere here).

We have tested auto download of mail at various intervals, no issues at all (auto activesync, also suspected here at a times to cause freezing, was disabled by the setting discussed elsewhere here).

Another day have passed since enforcing the mSD mem. mgmt. hack. No more freezing of any kind ever since, leading me to be even more confident that (at least one) freezing issue is caused by wrong mSD Card memory management in the O/S - now resolved by the XDA-Dev. mSD memory Reg setting.

I am going to stage 2 of the test. These are the Progs. Installed now on both (cloned Hermes 100 and 200) test devices (over a clean late build of WM6 ROM, which seems to be available here as well..):

Main Memory (no PIs on Today's screen):
============
- WEBIS Pocket Info
- Resco File Explo
- Ilium E-Wallet
- Mobimate WorldMate
- DinarSoft MemMaid
- SOTI Pocket Controller
- OmegaOne 1-Calc
- PenReader Dictionary
- Sprite Backup

Memory Card (no PIs on Today's screen)
================
- NewsBreak
- Skype
- Nav'NGO 06 (SatNav Prog.) wth world maps

*) Cards: Toshiba 1 Gig and TekQ 1 Gig, both with Japan controllers.
**) PIs present on Today Screen - only O/S's, and WLM.
***) It is assumed that all Hermesses are bult equal in the core. This may be a wrong assumption, cousing some brands to behave differently than in our tests
****) It may also be possibe that some slight improvements were made to the hardware during the series, which may explain differences of behaviour

As said - both test devices present a stable behaviour. Continuing the tests.

==================
The Israeli Team

[ramontrotman]

okay so the phone behaved very well after the hard reset. no programs installed and nothing calling for the storage card. I did the reg hack for the mem card and then set up my mail2web account and my aol mail....nothing else. then...there it was....freezing again. How ever...i do have the "store attachments on storage card" option checked. so i unchecked it and im waiting to see what happens. i will report back in a few hours to post the results.

[Kings Lee]

SaarAvigour, thank you for your prompt respond. Let me put a little more detail here:

HERM100 (Dopod 838Pro)
Rom: Pro Black 2.0
Radio: 1.38.00.10
--------------------------------------
Setup when freeze does happen:
- mSD mem. mgmt. hack. done, phone turned off for 20sec, and turned on again, used Total Commander to check the hack is still in registry
- sandisk 2gb mSD card, Fat16, no software installed
- outlook set to auto receive e-mail every 15 minutes
- outlook set to store attachment on storage card if A/V

- today's plugin loaded from device memory
--> spb time

- software installed on device memory
--> batti
--> ce-star
--> spb backup
--> pathnotes
--> spb imageer
--> mocha vnc
--> netfront 3.3 (cache on storage card)

- to make the problem worse, spb time was suppose to wake me up for work this morning, but it can't (cannot determine if the phone had frozen so it failed to wake up, or it is actually the cause of freezing)

I will go into the another test tonight, see if it still freeze. With the same setup described above, and in addition:
--------------------------------------
- a soft reset before I sleep
- disable all spb time alarm
- disable outlook from getting e-mail automatically
- disable outlook from storing attachment on card

I will report here again, thanks!

[ramontrotman]

well...it seems mail is not the issue...the issue is ineed the way the os access the storage card. the phone didnt freeze once after unchecking "store attachments on storage card." Im still waiting to see what avigour came back with. but i think we may have hit the nail on the head. everyone give it a try and see what happens. try removing any programs linked to the storage card, or any processes that call for the card.

[niralpatel]

Hey

I had the same problem, got tired of it. So this is what i did

1. Flashed Radio 1.40
2. Flashed LVSW: 3.23.0.2
3. Did not even care to install any good looking programs SPB tools, etc
4. Prgs installed rite now are Windows Messenger, PHM Regedit, Live Search, Google Maps.
5. No SD Card Installed, I say again my sd card slot is empty.
6. However i go have 5 email accounts setup which check for mess every 30 mins.

If you guys even think of a test, let me know and i will test it for you.

Forgot to mention, the phone still has problems waking up from standby. Have to reset with a stylus very often.

Thanks all

[maestronn]

well...it seems mail is not the issue...the issue is ineed the way the os access the storage card. the phone didnt freeze once after unchecking "store attachments on storage card." Im still waiting to see what avigour came back with. but i think we may have hit the nail on the head. everyone give it a try and see what happens. try removing any programs linked to the storage card, or any processes that call for the card.

I already tried many storage card scenarios including removing the card. I will try unchecking "store attachments on storage card" and enabling automatic send/receive and report the results. I install all extra programs on the storage card including "Spb Weather" and I have no problems when poutlook is set to manually send/receive.

[maestronn]

niralpatel

Did you try setting check for messages to manual?

[simon_darley]

my 2 bobs worth... having followed this a while and reading the comments the issues r likely to be 1 of or a combination of:

1 corrupt sd card

2 trying to chk for mail while a sleep. try turn off screen only not sleep

3 storing attachments on sd card from mail while a sleep

4 installing today plugins to sd card

5 system making calls to sd card while asleep ie appl is running in preocesses or tasks and trying to activate it whilst asleep

thhe general theme is the os when asleep doesnt like to access sd card at all.
i am running the enhanced storage os and have a lot more stored in the storage rather than sd card and freezes are minimal.

also... some cards may slower speeds so a slow read write sd card may also be an issue for u.

the gist though look to sd card memory mgt and storage issues.

[feareddevil]

I have had this issue previously... and now it is back but was told why it happens. I orginally posted to the Wizard forum by mistake - but I think it is the Power_SERVICE.dll.

It occurs when it drops the unit to sleep - apparently it brings the voltage too low and the unit will not wake - unless soft-reset. I had it resolved by disabling the service - but after installing an app that soft-reset me - the dll seems to be back to its old deal.

To reproduce it - ur device must drop to a pre-sleep mode whereby the screen is barely visible. It will then wake by wheel jog - but if the device goes to sleep from that mode it locks every time.

Any help in removing/resolving that dll is appreciated.

Other thread I started on the issue (sorry wrong section - was on mobile when started.)
http://forum.xda-developers.com/showthread.php?t=302149

[Kings Lee]

HERM100 (Dopod 838Pro)
Rom: Pro Black 2.0
Radio: 1.38.00.10
--------------------------------------
I will go into the another test tonight, see if it still freeze. With the same setup described above, and in addition:
--------------------------------------
- a soft reset before I sleep
- disable all spb time alarm
- disable outlook from getting e-mail automatically
- disable outlook from storing attachment on card



dear all,

no freeze last night! so I will enable the spb time alarm and see if it is the cause tonight.

I will report again here.

[SaarAvigour]

Feareddevil, in our test cases, all works perfect and lightning fast w/o mSD in the device, while freezing starts when mSD is inserted and set in various configurations as raised up this thread. This still looks related to memory management of the mSD.

Your solution never the less still presents relevancy, since it is possible that the mSD draws more power that device's Power Mgmt. is set to. This may still be in line with our association of the issue to the mSD.

BTW. Same devices worked perfect with same mSDs with same Progs. on WM5, which means that whatever the problem, it is also WM6 ROM related, be it Memory or Power Mgmt. generated, or both.

You can check your assumption easily. Install Tweaks2K2 and configure it to wake-up the device to full power. There's a specifick Reg. Hack to do this.

In any case I count another day (I think that adding to 5) w/o freezing after the mSD Mem. Reg. setting. However the wake-up time with mSD inserted is 2-3 times longer than with mSD out (matter of secs in any case). This is good enough.. I think..

===============
The Israeli Team

[joej]

this is one of those intermittent problems i have experienced since WM2003SE on various devices. guess MS still cannot get it right. oh well..

[ishra]

I'm finding that when IMAP mail is set to sync every 30mins I get the problem. I have an activesync account that is set to sync every 30 mins too, but that, when used alone, seems to be ok.

I even tried turning off autosyncing every 30 mins on the IMAP account and using SKschema to do the sync when activesync does its sync. I still got the problem.

This happens with or without the memory card in.

When I used live mail the problem did not happen as much.

Has anyone found tried POP?

[adebilloez]

I'm finding that when IMAP mail is set to sync every 30mins I get the problem. I have an activesync account that is set to sync every 30 mins too, but that, when used alone, seems to be ok.

I even tried turning off autosyncing every 30 mins on the IMAP account and using SKschema to do the sync when activesync does its sync. I still got the problem.

This happens with or without the memory card in.

When I used live mail the problem did not happen as much.

Has anyone found tried POP?


mSD perhaps...in various test power managment seem in cause.

Issue ocur much more often when Ilet the device go in standby by timeout...hope we will found the stuff.

I'm using Direct Push.... SPB Shell (seems increasing the issues)

[liors111]

try to turn off BT for some time

[ramontrotman]

well even after trying to no memory card thing it still froze. it did take it a looong time to freeze. I tried taking my aol mail off of every 10 minutes to manual. the phone has not froze yet. so maybe it really does have something to do with imap mail? im going to enable the "store attachments on storage card" option on my activesync mail again and see where that gets me.

[luniz97]

i took off windows live....no more freezes

[ishra]

I've had no crash since turning IMAP to manual checking. I have kept activesync exchange mail on though.

I will use Skschema to wake the machine when an activesync occurs and then get it to check the IMAP account.

[adebilloez]

I've had no crash since turning IMAP to manual checking. I have kept activesync exchange mail on though.

I will use Skschema to wake the machine when an activesync occurs and then get it to check the IMAP account.

I don't use imap and I encounter the issue...

[Lordsmiff]

Did you try a radio ROM update? I had 1.38 on but it was drinking the battery down - put on 1.40 and now it seems OK to me :)

[ishra]

I have the 1.40 radio ROM.

So are there people here who use IMAP with automatic check on, and don't have the problem? If so what are your IMAP settings who is your provider are using secute connection etc.

It could be something to do with how long it takes to do the IMAP sychronization or if the synchronization fails? I know you can get extensive logging from activesync is the same possible for pocket outlook?

[ramontrotman]

good news...i have not seen a freeze sence setting imap to manual sync. i set the "store attachments on storge card" option back for inbox....and still no problems. it seems indeed it maybe something to do with imap and sending to receivce.

[ishra]

I noticed that an IMAP sync does take longer than an activesync. Maybe that is part of the problem. I'll see if I can do something with SKschema to wakeup the phone when syncing IMAP.

[adebilloez]

I noticed that an IMAP sync does take longer than an activesync. Maybe that is part of the problem. I'll see if I can do something with SKschema to wakeup the phone when syncing IMAP.

Hum,

I'm not using IMAP and I encounter this wake-up issue...

Related to IMAP ...not sure at all !!!

[ishra]

I agree it may not just be IMAP, but it would appear that it makes a difference.

I've got a skchema to log when a connection is made and when it's disconnected. I've noticed that when the device is sleeping and there is an activesync the connection event it not logged until after the sync has completed. This does not happen when the device is awake.

To be honest there are probably lots of factores involved. I think that the mSD card is just one of them.

[spinefixr]

I have this problem whenever I set pocket outlook to automatically check for email on my imap server. The problem goes away when I set it to manual. This problem occurred on WMXL and Black 2.0 which I'm running now. I just updated to the 1.40.30.00 radio but I haven't tried it.

Yes, I have this issue. I could not track it down. I have tried every version of WM6 and even back on WM5 original Cing roms. Always would lock up never come back on from standby. I ALWAYS had my imap accounts checked automatically. When I unchecked this and do it manually, I get no more freezes! Thank you for the tip!

The storage card, never affected my 8525, with or without...it always happened.

I have the latest 1.40 radio on WM Cing Black 2.0 latest release. I am ALSO running SBp Shell, Time, and Insight with no problems anymore. This issue has 100% solved my problem...hopefully many of you will have yours solved by the same.

[feareddevil]

Feareddevil, in our test cases, all works perfect and lightning fast w/o mSD in the device, while freezing starts when mSD is inserted and set in various configurations as raised up this thread. This still looks related to memory management of the mSD.


I do not have a mSD. I do not think it is related to the mSD unless it is the power issue you speak of it draining fast.

And I use 3 IMAP accounts and 2 pops, with Hotmail (Live)

[ishra]

I do not have a mSD. I do not think it is related to the mSD unless it is the power issue you speak of it draining fast.

And I use 3 IMAP accounts and 2 pops, with Hotmail (Live)

So are you saying that you don't get the freeze with this config? Is this because you turned off the power_service.dll service? If so what effect has this had on battery life?

[ramontrotman]

after running multiple tests and about 4 or 5 hard resets...it seems the imap auto receive is the issue for me. I went back to installing my usual programs on the storage card (google maps...live search...opera...mundu im...ect) and my aol settings to manual...not one freeze. i am so very happy about this. the only weird thing is...now it seems as if i cannot get text messages. i dont know what the hell this is about but i'll do some homework on this.

[SaarAvigour]

OK, at our side here we're exploring now the extra Power drain caused by using mSD as THE cause for freez'n. This is an easier one to test. At the moment we hacked registry to wake up to full power mode. This causes PPC to move to full power whenever it is powered on. To make things even easier, we use Tweaks2K2, a user friendly hacking interface by Frank Garcia. If this is it, we'll explore what to do and haw latter on.

Also at the moment 1Gig cards are always in, no "orphan" files at root level. Some Progs are installed on SD. Nothing to do with e-mail. We set POP3 to download automatically evert 15 mins. Attachment returned to mSD. All seems to work OK for 24 Hrs.

This path taken should be excercised with care not to drain battery faster than usual. It is important to set Power (settings/system/power/advanced) to turn off device if not used, to a lowest value, as otherwise some programs may power-on the device to full power and eat batery like hell.

If this IS the answer, we're in a good direction. This is also an older issue that comes up in various ROMs and O/S versions of other makes, and is usually taken care of by a ROM upgrade from OEM.

However it seems as Euro devices are different than US ones, since we do not meet some of the issues reported by US owners, and vice versa.

============
The Israeli Team

[ishra]

Anyone got anymore ideas?

I'm still thinking it's something to do with IMAP, or a more general problem with power managment.

[Charlie Mouse]

I was having the 'freeze in standby' issue and had my phone set to check two IMAP accounts every 15 mins. Since disabling the auto send/receive I haven't had a single freeze. It's been about 3 or 4 days now and still good.

[khammo01]

I'm finding that when IMAP mail is set to sync every 30mins I get the problem. I have an activesync account that is set to sync every 30 mins too, but that, when used alone, seems to be ok.

I even tried turning off autosyncing every 30 mins on the IMAP account and using SKschema to do the sync when activesync does its sync. I still got the problem.

This happens with or without the memory card in.

When I used live mail the problem did not happen as much.

Has anyone found tried POP?

I have the same IMAP issue - I don't have wake from sleep freezes. I don't install any applications on memory card. IMAP set to auto-sync will cause mail to freeze in about an hour. I can still read mails but Activesync and other inboxes cannot sync. I can sometimes recover this condition by killing 'messaging'. When I start Pocket Outlook again, I can sync sometimes.

[rdefalco]

Give a look in this thread
http://forum.xda-developers.com/showthread.php?t=294324

I also noticed (with a WM5 Vodafone v1605) that powering up the PDA without MicroSD inserted prevents the standby issue, but the problems accessing the MicroSD will be still there :)

[ratgutz]

I have been getting the lock up issue using black 2.0 pro.

I believe I have managed to stop it by removing any application from connecting to the internet, possibly only the 3G network. E.g. does not seem to happen with wireless activated.

Applications adjusted:
SPB Weather
Outlook auto Sync
Removed SPB GPRS monitor.

So far so good after 8 hours.

[chrisallen]

i also get this "freeze" but it also seems to freeze or stall a lot on the 2nd of the 2 splash screens when i first boot the phone.

i reinstalled everything, hard reset, etc. and installed all my usual programs, including spb pocket plus and time, google maps, magic button, and more. and it was fine! in fact is was very very fast. oh Custel's 2.02 based on black or whatever :)

set my email accounts to check every 5 minutes, etc. no problems! but after the phone had been to "sleep" for about 4 hours as i was sleeping... i noticed that my alarm did not go off, as I was late for work haha.

so now the thing stalls big time when i boot it, and it takes forever to run any processes.

spb pocket plus has a safe mode which disables all today plugins, and some un-named autostart things. anyone have a list of these things? because in safe mode, the phone runs like a charm... just no today screen!

oh and no mSD card. dude, it completely stopped working the other day! nothing will read it :( (anyone know about that problem?)

thanks. love this forum. i don't post a lot because i read a lot :)

[johnburn]

i also get this "freeze" but it also seems to freeze or stall a lot on the 2nd of the 2 splash screens when i first boot the phone.

i reinstalled everything, hard reset, etc. and installed all my usual programs, including spb pocket plus and time, google maps, magic button, and more. and it was fine! in fact is was very very fast. oh Custel's 2.02 based on black or whatever :)

set my email accounts to check every 5 minutes, etc. no problems! but after the phone had been to "sleep" for about 4 hours as i was sleeping... i noticed that my alarm did not go off, as I was late for work haha.

so now the thing stalls big time when i boot it, and it takes forever to run any processes.

spb pocket plus has a safe mode which disables all today plugins, and some un-named autostart things. anyone have a list of these things? because in safe mode, the phone runs like a charm... just no today screen!

oh and no mSD card. dude, it completely stopped working the other day! nothing will read it :( (anyone know about that problem?)

thanks. love this forum. i don't post a lot because i read a lot :)

@chrisallen, you mentioned a couple of things that all seem to point to the same root cause. Freeze on second boot splash screen, safe mode fixes problem, freezes occur after four hours of sleep (by default, device will revert back to Today Screen after four hours). All seems to point to a Today Screen plugin. By any chance, do you have one that either loads off the mSD card (not recommended, due to speed of mSD bus and the fact that the mSD card is removable) or "points" to the mSD card, e.g. enabling the Storage Card icon in the Resco Today plugin? If so, I would get rid of that relationship and then see if it still freezes?

Even having the Messaging plugin enabled and storing your attachments on the mSD card (and syncing the entire message) could cause this. Pocket Outlook will still check for new messages for the currently selected account if it is running, even when the device is "asleep" (assuming there is an active network connection, of course).

John

[ishra]

I have active sync set to check every 30 mins. This has never caused the sleep problem. I did get it when I had IMAP set to check every 30 mins or windows live. However, I thought I would try flexmail for my IMAP accounts. I set up a notification (using taskmanager) that trigers a mail sync in flexmail everytime activesync finishes synchronizing. I have had no problems since. I did notice that sometimes the IMAP sync fails - but does not freeze the machine - with the same frequencing that I used to get the lockups (I will collect more data on this one)

For me I reckon that outlook has a problems with IMAP when in sleep mode. If the sync fails for some reason maybe this causes a freeze.

I've no doubt there are many different things that can cause this freeze. IMAP mail is just one of them.

[chrisallen]

@chrisallen, you mentioned a couple of things that all seem to point to the same root cause. Freeze on second boot splash screen, safe mode fixes problem, freezes occur after four hours of sleep (by default, device will revert back to Today Screen after four hours). All seems to point to a Today Screen plugin. By any chance, do you have one that either loads off the mSD card (not recommended, due to speed of mSD bus and the fact that the mSD card is removable) or "points" to the mSD card, e.g. enabling the Storage Card icon in the Resco Today plugin? If so, I would get rid of that relationship and then see if it still freezes?

Even having the Messaging plugin enabled and storing your attachments on the mSD card (and syncing the entire message) could cause this. Pocket Outlook will still check for new messages for the currently selected account if it is running, even when the device is "asleep" (assuming there is an active network connection, of course).

John

Thanks for the tips. Probably something like that.

But as I was updating the ROM at work, SOME LADY STOLE MY PHONE!!!!

I have it on video too. MY PHONE IS GONE! :(!!!!!!! I gotta get a new one now... poop.

[johnburn]

Thanks for the tips. Probably something like that.

But as I was updating the ROM at work, SOME LADY STOLE MY PHONE!!!!

I have it on video too. MY PHONE IS GONE! :(!!!!!!! I gotta get a new one now... poop.

The nerve! With a bit of luck, she unplugged it at the wrong time and now it's bricked! ;) My condolences...

John

[chrisallen]

you know what... she DID!! and i didn't have any information on there cuz i just updated the radio before that...

so she stole a very expensive paperweight.... ugh, i'm trying to look for a new one right now!!!!

[khammo01]

you know what... she DID!! and i didn't have any information on there cuz i just updated the radio before that...

so she stole a very expensive paperweight.... ugh, i'm trying to look for a new one right now!!!!

Amazing.

In this situation, you might think about an amnesty policy...
Maybe she will sneak it back when she realizes it won't start.

[mitchg]

Guys - I had the same problem w/ the original OS, AND just yesterday it happened again 3x, AFTER having all the ROMS updated, along w/ Black 2.5.

BUT - the only change I made yesterday prior to this problem reappearing was putting in:

In:
HKLM\System\StorageManager
"PNPUnloadDelay" = change dword value to:8196 (was 4096)
HKLM\System\StorageManager
"PNPWaitIODelay" = change dword value to:8196 (was 4096)

So, I set these keys back to default (4096,) and have NOT had the problem again! I am using a Sandisk 1GB micro, and did experience card corruption w/ the orignal ROM, so I figured I'd put those keys in now. But as soon as I did it, 3 no-restarts in one day!

I've heard good things about Kingston, but it seems hard to find a 2GB SD Micro from them.

Your thoughts???

[ixian]

Flashed to 1.38.0.11 and haven't had a single issue with freezing since.


Had a lot of problems with your battery going dead though. 1.38.0.11 is horrible for battery life. You may not think so but update to 1.40 or 1.41 and watch what happens.

[khammo01]

Guys - I had the same problem w/ the original OS, AND just yesterday it happened again 3x, AFTER having all the ROMS updated, along w/ Black 2.5.

BUT - the only change I made yesterday prior to this problem reappearing was putting in:

In:
HKLM\System\StorageManager
"PNPUnloadDelay" = change dword value to:8196 (was 4096)
HKLM\System\StorageManager
"PNPWaitIODelay" = change dword value to:8196 (was 4096)

So, I set these keys back to default (4096,) and have NOT had the problem again! I am using a Sandisk 1GB micro, and did experience card corruption w/ the orignal ROM, so I figured I'd put those keys in now. But as soon as I did it, 3 no-restarts in one day!

I've heard good things about Kingston, but it seems hard to find a 2GB SD Micro from them.

Your thoughts???

On LSVW 0423 these were set to 1500. I've tried setting them back to 4096 and not much difference. By turning off IMAP sync I've reduced but not eliminated the freezes. If I can't figure this out I might need to go back to WM5. I can't count how many times I went to use the phone and it was frozen (sometimes just a few minutes after using it).

[khammo01]

I went back to LSVW 3.23 (with big storage enabled) and I ran the phone almost all day today - guess what- no freezes. This is about 2 revisions earlier version of the OS.
I think there is a diffrence in the mail code. The new account configuration screens are different.
I'll keep working with it for a while...

EDIT:
After a few more hours and no change in configuration, I'm getting freezes. This OS is less stable as well. It's been fun but I'm going to switch to WM5 again... I learned a lot and enjoyed myself but I need more stability from my phone at this time. Will check back in a few months. :-)

[khammo01]

I went back to LSVW 3.23 (with big storage enabled) and I ran the phone almost all day today - guess what- no freezes. This is about 2 revisions earlier version of the OS.
I think there is a diffrence in the mail code. The new account configuration screens are different.
I'll keep working with it for a while...

EDIT:
After a few more hours and no change in configuration, I'm getting freezes. This OS is less stable as well. It's been fun but I'm going to switch to WM5 again... I learned a lot and enjoyed myself but I need more stability from my phone at this time. Will check back in a few months. :-)

OK, I went back to WM5 which was stable but slow, and about 2 days later LSVW released 0505 and 0507. These are based on (yet another) new kerne.
If you are having stability issues, GET THIS ROM. It has resolved my 'freeze on standby' issues completely.
Enough said. Stop waiting, get it now!
0507
http://forum.xda-developers.com/showthread.php?t=305675

[alfred_jp]

could it really be IMAP?

since i dont have IMAP in my device, Hermes/TyTn - with configuration unmodified (ie., default ROM, default Radio, SIM/CID-locked, etc.); it may not be the cause.

im leaning more towards the external card, since it is the only "common" thing between all my freezes:


SpbTime was installed in the microSD card, and i had it set to wake me up every morning - most mornings, the lockups occur (LED flashing, but Power On button does not work, etc.)
after a standby, the lockups occur - and just before it went to Standby? PIE (w/ PiePlus) in the background with cache in the microSD card, IM+ running (install was in the microSD carD)


what do you guys think?

[Ribbit]

Ok an update so far on what's happened with my phone (ref the locked thread) since yesterday.

Phone details:

M3100
Unlocked
Supercid
Olipro 2.10
LVSW 0705
Radio 1.41.00.10

installations kept minimal (all I'd done before I thought of trying Sleuth's ATi fix):

Codec pack
TCPMP

Sleuth's ATi fix:

http://forum.xda-developers.com/showthread.php?t=297717

I installed that.

During the day, I used my spare phone, with the M3100 starting off fully charged, locked, and in standby. Spare SIM in the phone, no calls on that to wake it up. Woke the phone up just after 10:00pm, with no problems. Battery still showing 100%.

No WiFi where I am at the moment, but switched it on so hunting for signal, also switched on Bluetooth with all Bluetooth devices off so no chance of a connect (just to explore for basic BT issues if there are any).

8:30am, phone woke up from locked in standby no problem, battery at 90%.

Next I'll connect a Bluetooth device, and leave the phone connected and locked in standby, all day, while still searching for a non-existent WiFi connection. ETA: BT is out, forgot my headset. I'll think of something else to do with it.

Will report back then.

Obviously nothing conclusive as yet, but prior to yesterday and the install of Sleuth's ATi fix patch, the phone 'likely' would have frozen at least once by now. So fingers crossed.

Once the phone has run its battery flat, I'll recharge it, and flash the latest Black and run the same procedure with Sleuth's ATi fix.

That should run me to Tuesday, and I'll have to actually use the phone from then until next weekend, and next weekend I'll see if I can try other/older roms to help produce more data.

If anybody has an idea related to this possible ATi driver issue, and would like me to run an application (a free one easy to download please) to further extend testing while the phone is in standby, please post a link to it. TIA.

ETA2: found the supplied headset, will plug that in and run MP3's all day. Reasoning for the audio specifically was Sleuth's mention of audio buffer overlap with the ATi, and with the headphones I can leave the volume halfway, with the phone in another room, and let it get on with things without distracting me. Shame not the BT though.

[khammo01]

SD card is a known factor in freezes. The problem is that many of us were experiencing freezes even when installing nothing to the SD card or even with the card removed.

In my case, I was always able to cause freezes by configuring IMAP to check as well.
Therefore, BOTH of these are all but proven to be factors causing freezes. The only problem is even people not falling into either of these still experience freezes.

An update for all: The 5.2.1413 kernel used in LSVW's released but later repealed 0505 (3.30.08) update has virtually SOLVED my standby freeze issues. I have slowly added back applications which I suspected might be involved, and I even have IMAP set to autocheck. Still no freezes?
I have PocketWeather (with auto check) loaded, SPB time, IMAP, etc. Solid, solid solid.

LSVW pulled it because he said that kernel was not intended for Hermes devices, but I don't care. it's working great for me. I just get a freeze during usage once in a while but I'd rather have that because then I can deal with the problem.

I have NOT configured SPB Time or other apps to try to connect to the SD card while in standby, so I can't say whether it has solved lockups related to the SD card. But I can say that it has fixed my IMAP issues and the device is stable even with the SD card inserted.

[khammo01]

Ribbit: LSVW 0705 has resolved the freeze issues for me. Try the 0505 ROM if you have the time (LSVW pulled the original copy but there are mirrors if you carefully read the thread).

[Ribbit]

Ribbit: LSVW 0705 has resolved the freeze issues for me. Try the 0505 ROM if you have the time (LSVW pulled the original copy but there are mirrors if you carefully read the thread).

Ok Khammo, I'll try that one after the latest Black, but will run this one through until the battery is flat (presently running Lynyrd Skynyrd, so if anything can freeze it, that will. :P).

The thing to bear in mind with things like SD card handling (as well as other things seemingly completely unrelated), is these can so often be the effects experienced when issues are caused by something else, or multiple something else's. NB, the storage card plugged in is a Sandisk 1gb.

I've come across this in spades over the past 20 years or so with building custom pc's for people (things like them adding a cheap scanner with atrocious, barely compatible drivers - let alone the scanner hardware itself, trashing their installations for them, etc).

ETA: I suppose it would be a *very nice thing* to know what version ATi drivers are included in specific roms (I've known so many people that have had to resort to an ATi driver of many revisions back to get things running on the PC - one of the main reasons why I tend to stick with Nvidia with all the desktop systems I have built in recent years)? Then maybe driver versions for the card slot, audio driver versions, Bluetooth driver versions, and work on from there?

[stanley1968]

Yes, I have this issue. I could not track it down. I have tried every version of WM6 and even back on WM5 original Cing roms. Always would lock up never come back on from standby. I ALWAYS had my imap accounts checked automatically. When I unchecked this and do it manually, I get no more freezes! Thank you for the tip!

The storage card, never affected my 8525, with or without...it always happened.

I have the latest 1.40 radio on WM Cing Black 2.0 latest release. I am ALSO running SBp Shell, Time, and Insight with no problems anymore. This issue has 100% solved my problem...hopefully many of you will have yours solved by the same.

I totally agreed that WM5 does not has this bug, but most WM6 have.
I had try every WM6 Roms which included English, CHT and CHS. Then I found these results:
1. phone cannot wake up after install SPB Phone and Mobile Shell, then uninstall them. Problem solved.
2. phone freeze after call-off, it was caused by third party dia-pad , then uninstall it. Problem solved.
3. I found most of English WM6 do have Issue 1 problem, don't know why. But CHT and CHS has less of this Issue 1 problem, even they both built by LVSW and Black core. As result of this, I found Black 2 has less frequency occured.

Now, I used CHT WM6 based on LVSW-0509 Core, and has Issed 1 problem with third party diapad, I'll uninstall it. And see what result again........

Personally, I'm not accept these two bugs.

[stanley1968]

OK, I went back to WM5 which was stable but slow, and about 2 days later LSVW released 0505 and 0507. These are based on (yet another) new kerne.
If you are having stability issues, GET THIS ROM. It has resolved my 'freeze on standby' issues completely.
Enough said. Stop waiting, get it now!
0507
http://forum.xda-developers.com/showthread.php?t=305675

These two roms still have this bug if you install SPB Mobile Shell or Phone Suit

[Ribbit]

I had no phone freeze during the test with LVSW 0705 and Sleuth's ATi patch.

I left the MP3 player run until the battery was at 40% (to get it below 50%), set the alarm, locked it, and left it.

After the alarm went off this morning I checked the battery, and it was at 30%.

Whether or not Sleuth's ATi patch was the contributory factor in this doesn't really matter, as it is now a known good reference point to go on from. :)

I'm now charging the M3100 up (for reference it's a Hermes100), and will install Black 3.0.1 when it is ready, and repeat the tests.

ETA: Anyone able to confirm that IPL is the BIOS? Someone I noted suggested that SPL was really the BIOS? Given how critical a BIOS is for OS and application/driver instructions being correctly passed to hardware, and a WM5 compatible BIOS not necessarily being compatible with WM6, this is another potential avenue for related testing. Of course drivers that work with WM5, aren't necessarily going to work with WM6 too.
TIA

[Ribbit]

I got Black 3.0.1 installed very late yesterday (life does have a habit of getting in the way of things. :( ), so didn't have the chance to leave the phone on standby locked during the day (it was on charge all day, switched off).

Sleuth's ATi Fix installed as well.

Overnight, I had the phone locked, and with an alarm set for this morning.

Alarm went off, phone didn't freeze! :)

In pretty much this state, same radio version, etc., it froze with me before (far too early to be jumping to conclusions though).

Battery still at 100%, leaving it playing MP3's to start to get the battery down below 50% before trying it again tonight.

Trouble is I am now up to my eyes in it for the next week or so, and am not going to have much if any free time on my hands.

I will try and fit in running specific WM6 roms so we can have a sort of reference 'baseline' that may be of some use.

I will beg a favour though. If someone would like a specific WM6 rom to be 'baselined', just throw a download link to it in this thread please?

Reason is I just tried to find LVSW 0505 to download so I can do that next, and have basically run out of time. :(

TIA

If nothing else shows, tomorrow when I finish work I'll flash Black 3.0 as I have it here ready to go.

Have a good one all.

[ishra]

I've tried both LVSW 0505 and Sleuths rom based on the new kernel.

Both freeze if I have IMAP mail set to automatic.

Does anyone have IMAP logs? Perhaps then we could see were it's getting stuck. My feeling is that when the mail is being checked the phone is in the power state "unattended" and if for example the mail check took too long then something times out and the phone is left in this state.

[khammo01]

I've tried both LVSW 0505 and Sleuths rom based on the new kernel.

Both freeze if I have IMAP mail set to automatic.

Does anyone have IMAP logs? Perhaps then we could see were it's getting stuck. My feeling is that when the mail is being checked the phone is in the power state "unattended" and if for example the mail check took too long then something times out and the phone is left in this state.

Are you setting to store attachments on storage card? That can cause issues even with WM5. I have two IMAP accounts and I couldn't get 0505 to freeze even if I set IMAP download frequency to 5 minutes or 4 hours. I'm currently using a 2 our checking interval for 2 IMAP accounts.

[ishra]

Are you setting to store attachments on storage card? That can cause issues even with WM5. I have two IMAP accounts and I couldn't get 0505 to freeze even if I set IMAP download frequency to 5 minutes or 4 hours. I'm currently using a 2 our checking interval for 2 IMAP accounts.

That's very interesting; I don't have it set to store on the card...

What other settings do you have for those accounts? Are they using SSL? Which provider? Which Radio rom are you using? What power options do you have?

Sorry for all the questions. It's just that within 4 hours of turning automatic checking on, I get a freeze :-(

[swtaltima]

I have had occassions where my 8525 froze as well as on my moms and Brother in law. All I did was installed everything straight to the device and everythings perfect. Black 3.0 has allot more memory and is super quick. Worth a try unless you have allot of programs to install.

[leochan2005]

It hangs a lot if chinese recognition system is installed (in any WM6 rom). Gone back to 2.11 WM5 already, very stable and fast - no hangs in Chinese environment, and lots of programs installed - SPB insight, photo contact, Mobile Shell, various dialpad and etc.....

[khammo01]

That's very interesting; I don't have it set to store on the card...

What other settings do you have for those accounts? Are they using SSL? Which provider? Which Radio rom are you using? What power options do you have?

Sorry for all the questions. It's just that within 4 hours of turning automatic checking on, I get a freeze :-(

IMAP is turned off. I'm using my own mail server that I run myself. It's based on Netsuite.
I was previously using Dreamhost but had a few issues with the email app hanging on an early Wm6 build when IMAP was enabled.

I've tried all the radio ROMs and I don't get freezes with 3.30.08 LSVW. I currently using 1.41.0.10. My power options are pretty standard - standby after one minute on battery, after 5 minute on mains.

Do you have other apps installed? That's how I knew 5/05 was stable for me. I still got freezes with IMAP using Black 2.0 / Black 2.5 etc., even after a hard reset and the only thing configured was IMAP and carrier connection settings. 5/05 passed this test for me.

[ishra]

IMAP is turned off. I'm using my own mail server that I run myself. It's based on Netsuite.
I was previously using Dreamhost but had a few issues with the email app hanging on an early Wm6 build when IMAP was enabled.

I've tried all the radio ROMs and I don't get freezes with 3.30.08 LSVW. I currently using 1.41.0.10. My power options are pretty standard - standby after one minute on battery, after 5 minute on mains.

Do you have other apps installed? That's how I knew 5/05 was stable for me. I still got freezes with IMAP using Black 2.0 / Black 2.5 etc., even after a hard reset and the only thing configured was IMAP and carrier connection settings. 5/05 passed this test for me.

I don't have anything installed, just the IMAP accounts and an activesync exchange account (which has never given me problems). In your first paragraph do you mean SSL off?

[Ribbit]

Quick update before I head out the door:

Couldn't get the MP3's to play on Black 3.0.1 (kept getting unexpected error with the library), and didn't have time to resolve it, so stuck it on WiFi to get the battery down some when I got home.

Phone woke up fine this morning, from a battery state of 40%. I know feelings aren't concrete data, but I'm happy the phone hasn't frozen yet.

Will leave the phone on charge today, and look for something else to flash onto it tonight.

[khammo01]

Are you guys seeing more freezes when the battery is down? For me it didn't make any difference.

Also, I'm starting to get freezes (1-2 a day) with my current install of 0505 but to be fair, I have loaded it up with several dodgy applications.

[nittin_sp]

Pm me i have the cbab file

[nittin_sp]

I will upload the cab

[ishra]

I will upload the cab

What cab? What solution?

[khammo01]

is this some magical CAB file to solve all of our freeze issues, or are you guys off-topic? :-)

[ajb_111]

I had some relief from freezing by changing the option not to save temp pocket IE files on the storage card and save them in main memory- seemed to help me.

[ishra]

I had some relief from freezing by changing the option not to save temp pocket IE files on the storage card and save them in main memory- seemed to help me.

Do you do IMAP syncing? I suppose they could be related as mail in IMAP accounts can use HTML which I assume is rendered by IE.

[wpbear]

Pm me i have the cbab file

A definite CAB solution from a guy with 11 posts...maybe but unlikely. I would take that CAB apart before running it on the device.

Anyway ,are that many people still having freezing in standby with the new LVSW ROMs since 4/23 and later? After 4/23 all my issues with freezing stopped. I changed nothing else, same radio, same sd card.

[ishra]

A definite CAB solution from a guy with 11 posts...maybe but unlikely. I would take that CAB apart before running it on the device.

Anyway ,are that many people still having freezing in standby with the new LVSW ROMs since 4/23 and later? After 4/23 all my issues with freezing stopped. I changed nothing else, same radio, same sd card.

But do you have IMAP syncing....

[wpbear]

But do you have IMAP syncing....

No I use POP3. I did think that was my problem since I set to auto check every 30 min. I also thought it was my weather program doing it's updates.

But like I said I have flashed LVSW 4/23 and LVSW 5/5 and now LVSW 5/7 also some HR in there and not once have I had a freeze in standby. I understand how frustrating this is though when it was doing it, it was a pain in the ass. Come to think of it, XDALive v1, v2 and v3 did not freeze ever either though. It was only on early LVSW.

[Ribbit]

'Lil helper' spotted and downloaded Custel v2 while I was out today, so will run that tonight (without ATi Fix first) and see what happens.

If I don't fall asleep in the chair (admittedly likely) I will try and get LVSW 0505 sourced and downloaded after I have some food, to have it ready to flash in next.

[ishra]

I think it's just that IMAP syncing takes too long compared with ActiveSync and probably POP3. I wonder if there is a way to speed it up?

[lanwarrior]

I think this has to do when the unit lose cellular signal.

I use underground train a lot and when I walk from the upper level to lower level and lose signal, the unit froze for about 1-2 minutes before showing the "Y...." icon.

Now, when I put the unit on standby (screen is off, etc.) and try to turn on the device at the location where I know I will lose signal, that's where the freezing occur whereby the unit won't turn on. I either wait for 1-2 minutes before trying to turn the unit again or just soft reset.

[deepdiver00]

I can get my black 3.0.1 to freeze "on demand" by simply using pimp_my_black and have the connection always ON for Cing GPRS. If I select Media_Net I still have to see it freezing regardless on what I do with the phone (push or not emails) or how weak or good the signal is.
Now that I know how to avoid it I am quite happy...:)

[aarman]

Similar to that, I can get the phone freezing "on demand" by enabling POP3 automatic mail check/updates. I leave it at manual, and there have been zero freezes over two weeks.

[khammo01]

No I use POP3. I did think that was my problem since I set to auto check every 30 min. I also thought it was my weather program doing it's updates.

But like I said I have flashed LVSW 4/23 and LVSW 5/5 and now LVSW 5/7 also some HR in there and not once have I had a freeze in standby. I understand how frustrating this is though when it was doing it, it was a pain in the ass. Come to think of it, XDALive v1, v2 and v3 did not freeze ever either though. It was only on early LVSW.

I ran 05/05 Lite/Big Storage and I was even getting freezing until I went back to 05/05 Full/Big Storage...
I would like to try 05/07 to see if it's an OS kernel issue or just some ROM cooking bug that only affects some of us and gets improved over time with the tweaks being made by the ROM cookers. I have not had the time to do so (I have many pending obligations after I spent the last 4 weeks flashing my phone every night...)

[ishra]

I ran 05/05 Lite/Big Storage and I was even getting freezing until I went back to 05/05 Full/Big Storage...
I would like to try 05/07 to see if it's an OS kernel issue or just some ROM cooking bug that only affects some of us and gets improved over time with the tweaks being made by the ROM cookers. I have not had the time to do so (I have many pending obligations after I spent the last 4 weeks flashing my phone every night...)

So with 05/05 Full/Big Storage you have automatic syncing of IMAP and no freezes?

[HunteR-RosE]

Wow, up until now I thought the reason my phone wasn't coming out of standby was because about a month ago my friend spilled a beer all over my phone. I was pissed. So now that I know this is a common thing... add me to the list.

I've read this entire thread from the beginning and I'm trying to remember some of the things that I've done to my phone that might explain this behavior.

From what I can tell, it doesn't matter what ROM you have baked on your phone, I've had them all. It doesn't matter what radio version your at, I've had quite a few. It has to due with storing your email attachments on the mSD card.

I'm going to keep you guys posted but to make sure this is what is happening these are the steps I'm going to take.

1.)Flash to Black 3.0.1
2.)Let phone sit for 24hrs
3.)No problems = turn on storing attachments to mSD.
4.)Problems = our answer

Maybe this is a little simple, everyone wants to check logs and go after IMAP. I could really care less what the technical reason is, for me it's just checking or not checking a box if that's the case. I'll keep you posted.

[ishra]

Wow, up until now I thought the reason my phone wasn't coming out of standby was because about a month ago my friend spilled a beer all over my phone. I was pissed. So now that I know this is a common thing... add me to the list.

I've read this entire thread from the beginning and I'm trying to remember some of the things that I've done to my phone that might explain this behavior.

From what I can tell, it doesn't matter what ROM you have baked on your phone, I've had them all. It doesn't matter what radio version your at, I've had quite a few. It has to due with storing your email attachments on the mSD card.

I'm going to keep you guys posted but to make sure this is what is happening these are the steps I'm going to take.

1.)Flash to Black 3.0.1
2.)Let phone sit for 24hrs
3.)No problems = turn on storing attachments to mSD.
4.)Problems = our answer

Maybe this is a little simple, everyone wants to check logs and go after IMAP. I could really care less what the technical reason is, for me it's just checking or not checking a box if that's the case. I'll keep you posted.

I can get it on demand without having attachements on the mSD card. For me IMAP automatically syncing causes the problem.

[khammo01]

So with 05/05 Full/Big Storage you have automatic syncing of IMAP and no freezes?

Yes, I have excaped the freezes of death even with IMAP autosync.
The freezes come back if I configure stuff to use the storage card though when I am not looking (like IE cache or mail attachments or weather or RSS apps storing stuff on storage card)

[packetmangler]

Just switched to CUSTEL's V2.0 rom and I no longer have the freezing issue when IMAP is set to auto every XX minutes. I currently also have PIE to save to mSD.

I was running Black v3.0.1 before and was experiencing the freezing issue.

HTH

PM

[ishra]

This is great news. I believe that CUSTEL's V2.0 and 05/05 are based on different kernels. So it must be a config thing...

[ishra]

Yes, I have excaped the freezes of death even with IMAP autosync.
The freezes come back if I configure stuff to use the storage card though when I am not looking (like IE cache or mail attachments or weather or RSS apps storing stuff on storage card)

Great news :-) How long have you been running for?

[khammo01]

Great news :-) How long have you been running for?

I have had 05/05 installed for about a week now and the only time I got standby freeze was when i tried to install stuff that accessed the microSD while asleep. As long as I don't do that, I have had no freezes from standby.

I might get a lockup due to other reasons every day or so.

I might give the Custel ROM a try as well. working IMAP is great, but it would be nice to have no freezes and SD card access as well.

[sevance]

Similar to that, I can get the phone freezing "on demand" by enabling POP3 automatic mail check/updates. I leave it at manual, and there have been zero freezes over two weeks.

YES!!! I believe this was the answer for MY freezing also. I had 4 or 5 accounts popping automatically every 5 to 15 minutes (yeah, OCD for sure). I got sick of it when my friend said his 8525 never did it, so I knew it was my fault. I did a complete reinstall of my software, just in case, but...the trick was going manual on my email popping.

[Ribbit]

I have had freezes even though I don't set up POP3 mail - I use 'to and from' hotmail accounts when out and about, as that's a nice lot of anti-virus checking things get. I started using that system when I last went back to Uni about 10 years ago, as the virus risks were so high, and I certainly wasn't going to put any media of mine into a Uni computer system prior to putting it into my own. It paid off too, after about 4 months, I was the only one in the class that hadn't picked up at least one virus, and I still hadn't had one when I finished, hehe.

Anyway an update that's a nice report, Custel I had no freezes with, without installing the ATi Fix (if it froze, I was going to ATi Fix it and see what happened). Like the others, the only thing I put in is the same codec pack and TCMP as the others, to keep things constant.

Duttys Medium OS only version 2 has gone in now, and I'll set it up overnight with an early alarm (if it's going to freeze for me it always does overnight in standby). It'll have to go out and about with me tomorrow, so I'll take the headphones, play some music, make a few calls, and dump a pile of data up the USB, but won't put anything in software wise, so as to keep on the same basis as the others.

I'd just like to voice my admiration of ALL the Chefs work with these roms, as it is certainly bringing it home to me what a fine job they are doing.

[charbz]

I've been looking into this issue for ages, and until a couple of nights ago, I hadn't found any practical fix to my problem.

Any WM6 based ROM I've used has given me grief; freezing and making me miss all my calls. On a daily basis, around 3 or 4 times.

For a couple of days now I've been using the below version of WM6. As you can tell from the manner of my post, I'm not a professional programmer, but I managed to flash the os and extrom to my hermes.

Not only is it faster than any WM6 version I've tried before (with tons of programs installed - as with the previous WM6 versions I've tried), but I haven't had one freeze yet. I may be getting a bit ahead of myself, but usually by now, on any WM6 platform, I would've frozen a few times.

Full WM6 Pro. from Dopod (Test rom)
(http://forum.xda-developers.com/showthread.php?t=303388)

Give it a shot if you're game guys. Just thought I'd let everyone know, since I know how desperate I was for a practical solution.

P.S. I'm running an IMAP email account, automatically checking for mail every 30 minutes, and I have a 1gb SanDisk MicroSD memory card with several programs installed on it, none of which are running on the today screen (not for testing purposes, but for the fact that I like a clean today screen). Also, got a couple of programs running in the background off my main memory. HERM100, SuperCID, 2.10.Olipro (I think), 1.41.00.10 radio. - thought I should include all that information incase it helps anything or answers anyones immediate questions.

Charbz

[ishra]

I've also found 05/05 Full/Big Storage to be stable :-) So what is the difference between 05/05 Full/Big Storage and 05/05 Lite/Big Storage (which apparently causes freezes)?

Does anyone know? This seems like an important discovery.

[HunteR-RosE]

Okay... well no freezes in over 24 hours when I turned off attachments after a clean flash to Black 3.0.1. Good thing because I didn't want to be late for work 2 days in a row!

I have a 2GB mSD and the synch time set to every 2 hours if anyone is curious.

I have also noticed a huge increase in battery life performance. I went to bed at 80% and woke up at 80%. Before it would easily drop 40% over night for no reason. Even when I left it charging it would go from 100% to 80% by the time I got to work.

Anyways... I'm happy. I can see how that registry edit might help if it's related to IMAP.

Later today I'll turn attachments on and increase the sync time to 5 or 10 minutes and more than likely it will freeze, in which case I will let you know.

[tylr]

I too used to have the problem. It seemed to span different radio and ROMs. I will try CUSTEL's 2.5 this weekend as it appears that kernel may stop the problem.

In the meantime I have instituted a work-around to the issue that has stopped all freezing for me. I use a profile program (right now Phone Weaver but also works with PhoneAlarm) and have a profile that kicks in at 5am each morning that resets the phone. That way when I get up the phone is 'fresh'. I was experiencing freezing (not waking from sleep) after the phone was on for several days at a time so the auto-soft-reset work around seems to do the trick.

I now have NewsBreak as a PI that updates constantly, WeatherPanel that updates every couple of hours and push email always on with no freezing.

Might want to give that a try as a work-around until a permanent solution is found.

T

[khammo01]

Many of us are getting freezes as frequently as every hour or so...

[Hupfi]

Hi,

in my case (XDA Trion from O2, WM5) it's the storage card. When I remove it, the phone is pretty stable. I am using the 2nd card already (SanDisk). Today I got an mail from HTC in which they confirm a problem with the file system when using Windows Media and the library (I often had a scattered file system after the soft reset), which is going to be resolved soon.

[beowulfs]

i seem to remember getting freezes while having a vpn connection set up. i screwed up the settings in such a way that every time i got a direct push or did an active sync with the exchange server it enabled the vpn. apparently when this happens while the phone is in standby, the phone won't resume. i had to pull the battery (don't remember if i tried the reset button). i just changed the settings on the vpn to not except my exchange server and that fixed it.

[khammo01]

I installed the Dopod Hermes Test Rom last night and it's working pretty well. I have had zero "freeze in standby" since installing. I had one hang during use which is about on par with other wm6.

I cleaned out most of the extended_rom directory.

By disabling video call, you can get rid of the ugly dialer skin. You can fix the "edge" icon issue by deleting rilgsm.dll from \windows, if it exists.

[ifiweresolucky]

I have been running Black 3.01 since yesterday, and have had the phone lock up twice in standby. This was while using my 8525 with a 1gb microsd card inserted. I removed the card 2 hours ago and the phone has not frozen yet. I'll post again later if the phone locks w/o the card inserted.

[ishra]

I'm very happy with 05/05 Full/Big Storage it's been rock solid for me. I've heard that 05/05 Lite/Big Storage has the freeze issue. I might have a look and see if I can see what the differences are between these too ROMS

[khammo01]

I'm very happy with 05/05 Full/Big Storage it's been rock solid for me. I've heard that 05/05 Lite/Big Storage has the freeze issue. I might have a look and see if I can see what the differences are between these too ROMS

I tried the Lite as well and I had freezes.

If you are experiencing freezes, I recommend the Dopod test ROM. It is more work to set up, but this is the most stable ROM I have tried of all.
Like the previous poster, I loaded several apps on the storage card (i never dared with any of the other ROMs). I also have IMAP, Windows Live and Exchange OTA Activesync all on push or scheduled check. It has been 2 days, and I have not had a freeze yet.

Today plugins are PhoneAlarm, SPB Time (with alarms set), PocketWeather (installed in main memory and set to automatically update every 2hrs), and NewsBreak, and Microsoft Office Communicator 2005.

[ishra]

I tried the Lite as well and I had freezes.

If you are experiencing freezes, I recommend the Dopod test ROM. It is more work to set up, but this is the most stable ROM I have tried of all.
Like the previous poster, I loaded several apps on the storage card (i never dared with any of the other ROMs). I also have IMAP, Windows Live and Exchange OTA Activesync all on push or scheduled check. It has been 2 days, and I have not had a freeze yet.

Today plugins are PhoneAlarm, SPB Time (with alarms set), PocketWeather (installed in main memory and set to automatically update every 2hrs), and NewsBreak, and Microsoft Office Communicator 2005.

Which tools are best for dumping out the Lite and Full LSVW roms so I can compare them. Koch did not seem to work.

[Ribbit]

Quick update on Dutty's rom- no freezes without installing ATi fix.

Bear in mind all these are 'as they come' flashings, with just codec installation and TCPMP, to hopefully provide some sort of base reference point.

Unfortunately I'm now stuffed for time to do any additional roms for the next week or so, so will continue with Dutty's for now.

Hopefully from next weekend I can start over with roms I had definite freezes with, and can take things from there.

[PostDeals]

same issue here, mine usualy occurs after few hours. I have DUtty's v2 ROM

[HunteR-RosE]

Why does everyone think there is more too this then enabling attachments to be stored to your mSD card?

It's not the radio version, it's not the rom you're using and it's not what software you're running.

[charbz]

Why does everyone think there is more too this then enabling attachments to be stored to your mSD card?

It's not the radio version, it's not the rom you're using and it's not what software you're running.

Probably because I've never once enabled that option and at one point my Hermes was freezing around five times a day.. As well as the fact that people have disabled that option and are still having the same freezing problem.. Read the thread before you try to patronise people...

[khammo01]

Why does everyone think there is more too this then enabling attachments to be stored to your mSD card?

It's not the radio version, it's not the rom you're using and it's not what software you're running.

You are oversimplifying.
Many of us are getting the freezes even with the SD card removed! Even with controlled testing, the frequency of the issue changes depending on ROM version and radio version.

[khammo01]

Which tools are best for dumping out the Lite and Full LSVW roms so I can compare them. Koch did not seem to work.

I am not sure, but I ran the Dopod Test ROM through Tadzio's Toolchain to get more Storage space, and after 12 hours I am still freeze-free.
Note: Do NOT install Newsbreak. This causes freezes.

[ishra]

I've been using the new LVSW rom with IMAP autochecking and it seems ok. If it can last overnight without freezing, then it's a good sign.

It seems like there are many reasons why the phones freeze. The main causes being the mSD card and IMAP auto checking. Maybe we should create a wiki page, to consolodate all our findings?

[HunteR-RosE]

Probably because I've never once enabled that option and at one point my Hermes was freezing around five times a day.. As well as the fact that people have disabled that option and are still having the same freezing problem.. Read the thread before you try to patronise people...

Actually I did read the entire thread before posting on page 12 so I'd know what's going on. Thanks though = ) And don't forget I too had the problem, which is why I found this thread in the first place and posted my remarks.

And as far as I can tell, every rom that I've flashed to, whenever that check is enabled causes the problem. Which begs the question of whether or not you guys are over complicating things.

My phone hasn't had to be soft reset in almost a week now (since I disabled the checkbox for storing attachments on the mSD). Before, I could flash my phone with *** insert cooked rom here *** and set the checkbox, and within minutes have the problem.

So if what your telling me is that there is something more to this than that checkbox, I'd be more than happy to enable that feature on my phone and then report back to you with news that my phone has started freezing again.

[hardcore]

Hi fellow mobile-frontliners! There could be something else that is causing the infamous "sleep of death".

I am using the LVSW 0507 ROM and had no sleep freeze problems, until after I ran the CAB to unhide the Extended_ROM.

Since I didnt really need to use anything from the Extended_ROM, I did a hard-reset, reinstalled all my applications and this time, did not unhide the Extended_ROM. So far so good, no freezing.

I dont presume to be an expert and this is not thoroughly tested - I'm just sharing the finding here.

[leo-chan]

I had the same problem using Black 3.0.1, have since changed to LSVW and no problems whatsoever...

You guys might want to consider it... It's way faster than Black...

[HunteR-RosE]

Hi fellow mobile-frontliners! There could be something else that is causing the infamous "sleep of death".

I am using the LVSW 0507 ROM and had no sleep freeze problems, until after I ran the CAB to unhide the Extended_ROM.

Since I didnt really need to use anything from the Extended_ROM, I did a hard-reset, reinstalled all my applications and this time, did not unhide the Extended_ROM. So far so good, no freezing.

I dont presume to be an expert and this is not thoroughly tested - I'm just sharing the finding here.

For some of us it's more like "mobile flatliners".

[khammo01]

OK I tested the new LSVW variant that came out. I tried the "Elf" variant and it froze my phone bad. This was the same .1413 kernel as LSVW's 0505, so I think we can rule out the kernel as the problem. I am suspecting that the freezes are occuring due to something the cooks are putting in. I've been stable with Dopod Test ROM for a few days now with the same level of instability I had with WM5 (a lockup here or there).

I haven't tried LSVW's 05/19 version yet. I'm going back to Dopod Test Rom for now... I've uncooked it, removed the bits I don't want, Tadzio Big Storage-d it and got about 10mb of extra space, which is plenty to use Cabs to add back any parts that are missing.

[khammo01]

Hi fellow mobile-frontliners! There could be something else that is causing the infamous "sleep of death".

I am using the LVSW 0507 ROM and had no sleep freeze problems, until after I ran the CAB to unhide the Extended_ROM.

Since I didnt really need to use anything from the Extended_ROM, I did a hard-reset, reinstalled all my applications and this time, did not unhide the Extended_ROM. So far so good, no freezing.

I dont presume to be an expert and this is not thoroughly tested - I'm just sharing the finding here.

Hmm, showing the extended_rom may cause the system to suffer from the same kind of performance issues as the microSD card.

[chrisfernau]

I have the same problem "Sleep of death" problem as described in this thread after upgrading to Black 3.0.1 from WM5. Now I'm using LVSW 05/19 and it crashed yesterday in the same way as it did before.

For the record:
I've installed a few applications (windows live, map24, skype, ..) some on SD card.
I'm not storing my attachments on SD card, IMAP checks switched on when it crashed, extended ROM not mounted.

Opinion:
LVSW seems more stable, but doesn't solve the problem. I've used it for 3 days now with 1 crash. But I haven't used it long enough to be able to say if it makes a difference.

[fas73]

Hi chrisfernau,

I have exactly the same LVSW upgrade and the same problem on my TyTN, sleep of death is a good name for it. The unit simply wont start... First time I left it the night over with battery removed and was able to boot up again but defaulted. Now it's stuck again, so I will remove the battery for mayne 30 minutes and check if I can get into it again, that helped me one time before. However, this ROM seems to have given me a unreliabile piece of electronics, and I hope to solve the problem somehow maybe with another upgrade? I even think there could be something funny with the charging process as it stays on like 40% for a long time, then if I reset it (when it was working) it reported 70%... and the battery gets really hot too. This is a brand new unit that I've got shipped with a Norwegian language WM5 so I had to get it upgraded with new SPL, Radio and the May 19th LVSW black edition of WM6..

Someone else out there experiencing the same situation?

I'll be glad to assist with more details if it could help...

thanks..




Update:

I happened to purchase a faulty device!!! There was indeed a HW error on my brand new device so I got it swapped with another one that works. Not all problems are SW-bugs..

[punkhawaiian]

I think you guys are right about the mSD thing. I am using Black 3.0 and did not experience the problems until I pimped my black and set store attachments to mSD. Once I disabled it it still had the problem for awhile but after about 4 soft resets it cleared up and has not returned. I will let you all know if it does. I really appreciate all the help and suggestions found on tis site.

[fas73]

hmmm.. what about us not even using a micro SD? I have no card fitted into my TyTN at all.. is there some registry-tweak for this... heeeelp..

[HunteR-RosE]

I think you guys are right about the mSD thing. I am using Black 3.0 and did not experience the problems until I pimped my black and set store attachments to mSD. Once I disabled it it still had the problem for awhile but after about 4 soft resets it cleared up and has not returned. I will let you all know if it does. I really appreciate all the help and suggestions found on tis site.
Yep. That's what I'm saying. Ever since I flashed to Black 3.0 and DISABLED mSD attachment email storage, no problems in over two months!!

[sure]

I believe mSD caused the problem. Make sure that you format your mSD as FAT rather than FAT32 format.

[ramontrotman]

i've been running black shadow for a few days. my aol mail is set to send and receive every 10 minutes....and i DO NOT have the freezing issue. cheers for shadow!

[echoz]

i've been running black shadow for a few days. my aol mail is set to send and receive every 10 minutes....and i DO NOT have the freezing issue. cheers for shadow!

getting sleep problems here with shadow... :/

[lewisleung]

I 've flashed Black Shadow lastnight. Only intalled ce-star 2.8 R3.
Working fine in pass few hours. Freeze happened after Windows Live Messenger was actived.

[SaarAvigour]

getting sleep problems here with shadow... :/

Didn't work for me. Freak'n freezing. For a moment I thought the answer is the [disablesynchschedule] trick, and it kept me hoping for 7 hours then it froze again.

At the moment I am back on LVSW 19-5, and the only trick that eliminates freezing on both my JJ and TyTN is the [WakeToFullpower] reg. hack which actually wakes the Hermes to Full Power at even the lowest level event/procedure (beware using this one must configure device's backlight to shut off after shortest time, being 30 secs., also be aware that carrying device pocketable may mean buttons unintended push at the short time device is auto-on).

I tried all the tricks known and/or discussed here to the length of this thread, and I must agree that there seems to be a serious fault in the 6 "O/S" all builds, since I haven't experienced this issue on same devices with WM5. This also outs the assumption that this is a H/W problem. Well maybe it is a HW+OS combination..

Evidently there are also various reasons triggering this issue, on various device configurations (as obviously some report not to have this issue anymore).

Trying to focus, it possibly seems as having to do with the power management not coping with some demands impossed by the mSD card, auto synching and auto e-mail download.

Bottom line, I'm investigating this since first Kippur's 6 release, throughout all releases following, to no decisive remedy. If this will continue to HTC original release expected any day now, somebody there goofed big time with the 6, and would better use more smartly the freewill opportunity offered by reading this forum...

[a-h-t1]

this issue was the main reason of me downgrading to WM5 as you can see in signature ,

i have tried lots and lots of WM6 roms and got tired of all the freezing probs so i went back to original rom and now i'm happy :)

and to the people who say that its mSD prob or a today plugin :

i'm using 1GB nokia mSD and always using spb time plus today plugin with WM5 and no freezing at all :D

hope the rom cookers manage to solve it .

[bure82]

where are the iron chefs when you need them....

[awgneo]

Finally I have found a registry solution at the slight expense of battery life.
If you want to have low power services/programs running in the background (IMAP sync, etc.) without a full device power-off, keep reading. WM5/6 has 3 main power states: on, unattended, and suspended during normal use. To fix any suspend issues, you just need to ensure that you never enter the suspend state and only fall to the unattended state, which still allows for great power savings. To do this, adjust the following registry entry...

HKLM\System\CurrentControlSet\Control\Power\State\ Suspend\{GUID}\Default
change this from 4 to 0 and a soft-reset may not even be required

Now all entry points to the suspend state will only go to the unattended state, which still offs the screen and provided reduced power consumption without disabling file handles to storage cards. This includes inactivity timeouts and the power button.

Let me know the results but its been working great here for a day (used to have several lockups daily) and IMAP sync every 30 min and all email and attachments set to go to my sandisk 2GB microSD card.
-awgneo

[wpbear]

Finally I have found a registry solution at the slight expense of battery life.
If you want to have low power services/programs running in the background (IMAP sync, etc.) without a full device power-off, keep reading. WM5/6 has 3 main power states: on, unattended, and suspended during normal use. To fix any suspend issues, you just need to ensure that you never enter the suspend state and only fall to the unattended state, which still allows for great power savings. To do this, adjust the following registry entry...

HKLM\System\CurrentControlSet\Control\Power\State\ Suspend\{GUID}\Default
change this from 4 to 0 and a soft-reset may not even be required

Now all entry points to the suspend state will only go to the unattended state, which still offs the screen and provided reduced power consumption without disabling file handles to storage cards. This includes inactivity timeouts and the power button.

Let me know the results but its been working great here for a day (used to have several lockups daily) and IMAP sync every 30 min and all email and attachments set to go to my sandisk 2GB microSD card.
-awgneo


What is the battery difference usage though. Any real tests? I use my EXTROM for email attach storage and dont have any SOD anymore.

[Doom Tints]

I solved the SOD problem on my phone my performing a soft reset after every charge cycle. In other words, after you take it off the charger, you hit the reset button.

(Note that I always charge it on a USB cable, which some of you may also never do).

Since the issue is with multiple ROMs we know that what is causing this isn't the ROM.

I figured out early on that my SODs always appear an hour or two after I have left the phone on the charger for any significant length of time (5-10 minutes or more) and then unplugged it. It was easy to trace back to the charging process because the device also gets warmer after the charge has been completed.

If you get SODs, just hit the reset button after you pull it off the charger. I'm guessing what is happening here is that the device isn't correctly discovering that it has been removed from AC power and is now on the battery, and it continues to try to draw the same amount of power but the battery can't quite do it the way the device wants it to. So what happens is the device refuses to wake up, the case gets hotter, and the battery drains faster. A soft reset, of course, returns the device to sanity.

So do the soft-reset preemptively after charging it, and your device won't have an SOD when you need it later on.

[lanwarrior]

Sometimes I wonder why I put up with M$ crap like this... The basic PDA-phone function such as waking up properly after standby should be the top of the list for M$.

Just ranting... ;)

[awgneo]

I got about a day and a half of usage using this new power policy doing everything I normally do.

[kwan]

I used to have this problem when I first got the phone. SInce then I have upgraded to LVSW rom and have not had that issue.
BTW I'm running Wisbar Advance and Wisbar Advance Desktop, PhoneAlarm, Pocketbreeze without any problems.

[racoon82nz]

I heard the official HTC WM6 release solves this SOD problem. Can someone please confirm this?

[aublumberg]

I heard the official HTC WM6 release solves this SOD problem. Can someone please confirm this?

Yes has been stable thus far, been using it for 3 days now without any freezing ... touch wood ... there are several posts in the HTC / Dopod WM 6.0 threads where many people reported to have seen stable performance as well ... let's give it a couple more days before drawing conclusions

[moska]

I had the same problem, together with other several problems of signal, not received calls ecc ecc.....

After 3 times I've sent the device to htc they finally deciced to change the complete handset....yep everything...now works great...

I think there are some device that give this problem, but it is not related to sw....is an HW prob.
moska:mad:

[nlel]

I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.

The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.

Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2 where the resolution was to get a new SIM

Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.

[Scotty93]

can u check the date of the last post, as the last time some one posted in this thread was 2 years ago.

[nlel]

can u check the date of the last post, as the last time some one posted in this thread was 2 years ago.

Better late then never isn't that the old saying.