Email issue on Xplore ROM?

[jjklee]

I have tried to look everywhere to see if anyone else has the same issue that I am facing. I cannot reply or compose new emails on my K-Jam after upgrading to WM6. Has anyone else encountered this issue?

Any help is appreciated.

[newbie2]

I've been running the X-plore WM6 ROM ever since it's release and haven't had any problems at all with sending/receiving emails . . . or anything else, for that matter.

Are you sure your network settings are correct?? That would be the first thing I would check.

[jjklee]

I've been running the X-plore WM6 ROM ever since it's release and haven't had any problems at all with sending/receiving emails . . . or anything else, for that matter.

Are you sure your network settings are correct?? That would be the first thing I would check.

TY for responding, I am able to receive emails, but when I try to reply, my screen is blank and at the bottom of the screen you can either choose Send or Menu and then the email program hangs. I have 3 profiles, Earthlink, Mail2web and Live mail and for all 3 I am having the same problem.

[newbie2]

If I'm understanding this correctly, you can type the response, but the phone hangs -- or freezes -- when you try to send?? Or, is the screen blank when you tap the "reply" option??

If it's the former, do you have any other apps running in the background that would be eating up system resources?? Maybe freeing up some memory would take care of the hanging/freezing issue??

I'm kind of groping here since I haven't experienced this. . .

[jjklee]

If I'm understanding this correctly, you can type the response, but the phone hangs -- or freezes -- when you try to send?? Or, is the screen blank when you tap the "reply" option??

If it's the former, do you have any other apps running in the background that would be eating up system resources?? Maybe freeing up some memory would take care of the hanging/freezing issue??

I'm kind of groping here since I haven't experienced this. . .
The issue I am having is that when I choose reply or start a new msg, my screen turns white and you see the top and bottom bar, but I am unable to click on ok or send. The menu option on bottom right gives me the option to cancel, and still nothing happens. I have closed all the running programs and checked the msg agent and it doesn't respond at all.
I hope I have given a clear description of my issue here.

[jjklee]

I did a clear storage at systems settings and reconfigured everything and that solved the issue.