Phone not resuming from standby

[PaulusUK]

In the past couple of days, there has been three occasions when the PPC (Orange m700) would not resume from standby by pressing the on/off button.

It was still on, but not responsive at all and required a soft reset. It would not wake up with a regular pre-set alarm, and nor with a phone call either - calls sent straight to answerphone.

I uninstalled some software after the first ocasion, as I though that may be the problem, but apparently not.

I can't find any other forum posts on this probelm either

[Antzzz]

Hmm, I'm having the same problem since upgrading my P3600 to the latest official HTC ROM. Unit appears to be in standby but cannot be woken using the power button. Haven't tried calling it in this state to see if a call will wake it.

No idea what could be causing it, soft reset seems to fix the problem.

Anyone else with this problem?

[yohanes_1]

before i have same problem like both off u, did u install u'r device with c3 st4r wm5 cr4ck?? because when i have install with that prog my device in black screen i couldn't wake my phone again & tried to call my device but the phone not active, now i'm using the original c3 st4r serial number from dopod for free, my device just work fine

[MontAlbert]

I have recently noticed mine doiing this as well, although if i hold the button down for a while it will eventually wake up. I dont have a crack for core but have a serial posted on the XXXXXXXXXX site- didnt get a serial or the program with my dopod..... can someone help me with a different serial?

Mod edit we do not make WAREZ suggestions on XDA-Developers

[Bananafish_1]

It's happened on mine a couple times recently. For the moment, I'm attributing it to running the gmail applet...no theory, just based on practical observation. A friend recently installed opera mini and had the same problem on his device (it's an HP6515). Could it be the midlets?

[kostas001]

i dont use midlets, and i have the same problem and worse... some times everything stops working even in standby mode, or when i use it it crashes and i have to wait some time before using it or i have to soft reset after a long period... it is not a software problem because i uninstalled alot of heavy progs, but i think that mini sd might be corupted and the apps using it crashes,(us when i listent o the musing file paths are gone and i have to softreset)
im just trying using the mini sd as hdd in windows through the phone and do a checkdisk and defragment to see if the problem resists.. if it does ill paint blue my trinity and throw it to the see *(greek exprsion).... ime so ungry of those stuck problems, and i think we gave so much money and we cant even recieve phonecalls...its a pain in the a**

[tdub]

This has happened to me on occasion.

I am wondering if you guys check mail (use HDSPA?)... I have a feeling this may be the cause...

[mndgz]

happens every now and then, suspect batterystatus plug-in which is not really meant for trinity, but could be some other software...

[PaulusUK]

For the past three days the phone was frozen in the morning.

I have two alarms set to get me up, and there have been a couple of reminders (tasks), so I wonder if these are related to the problem? The alarms never went off!

Also my phone memory is now round about 12mb, so I also wonder if this is an issue?

Also, it has taken me 2 soft resets to get the phone working again after it froze the past 2 times

[ajmiller]

I have noticed the same issue for a while. In my case at least I think it relates to wifi (and maybe BT). If left on my phone doesnt typically emerge from standyby. If I switch off then I dont seem to have this problem at all. Maybe not just me?

[ww2250]

Guys, I suspect you have a software problem. I know it's painful, but you can do a hard reset to the device so that it returns to its clean initial state and test for a few days to see if it's recurring.

Then you'll know if it's a software problem or hardware one. Also, it helps you to explain the situation when you ever need to return it.

[tmall]

Had the same problem. Drove me absolutely nuts. Had phone exchanged 3 times and did numerous hard and soft resets. Virtually no additional software on it. Finally resolved after switching to WM6. Thank god!

[viperx]

i think it's a hardware problem.

I have a trinity now, but I had this problem with my atom exec. it would do exactly that... turn off, not turn back on, power button doesn't work, people think im not answering my phone, alarms don't sound. I tried all the roms, including changing my WWE rom to a CHT rom, didn't work, same problem.

I'm interested in hearing why people think this is software related.

[mariusY]

i have the same problem with my p3600 :| sometime it don'r resume from standby when i press poweron/off button :| any solution?

[viperx]

I think you'd better send it back to HTC.

[nlel]

I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.

The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.

Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2 where the resolution was to get a new SIM.

Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.

[hilang]

problem phone freeze from standby often hapened to me then i try to install "SystemSecurityMonitorPro(V2.2)"
use it before turn on phone from standby
i dont know how it work but it working for me

correct me if iam wrong :)

[nlel]

problem phone freeze from standby often hapened to me then i try to install "SystemSecurityMonitorPro(V2.2)"
use it before turn on phone from standby
i dont know how it work but it working for me

correct me if iam wrong :)

I'm not going to try and correct you as there can be different solutions to the problem depending on the cause, my solution will only solve the problem if its because of the sim/radio/network, other solutions are to update the radio, get a new SIM, do a hard reset etc etc etc. If it worked for you then it worked for you and your post is welcome.