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View Full Version : How Do I Disable Operator Alerts from Cingular Prepaid...


mcq3000
10th April 2007, 11:52 PM
ok I have a HTC Trinity and I signed up for Cingular prepaid service. Now each time I make a call and I am done I get an alert saying how many minutes I have used up. It shows up as a notification at the top of my screen and it makes an Alert sound. Now I contacted Cingular and they say the alert is built into their system and they cannot disable it. What is strange is that even when I set my sounds the off and i mute my phone the alert still makes the alert sound! I do not mind the alert showing but not being able to disable the sound at all is annoying. I have tried my sim card in my HTC Trinity and a HTC Hermes running Windows Mobile 6 so it is not like an OS or Phone issue. How come this particular alert cannot be muted? I know I cannot disable the alert itself but surely there is a way to set it so that it doesnt make the alert notification sound every time even when my phone is on vibrate or completely muted?

jalex9
11th April 2007, 04:01 AM
I spent quite some time trying to do this and I just now figured out a way...

I used ActiveSync to explore to \windows under 'My Device' and copied notify.wav to my desktop. I then used an audio editor to make it silent and copied it back.

Now when I get the notifications it still plays the notify.wav but it is silent. You could change it to any sound you wanted.

Hope that helps save someone time...

mcq3000
11th April 2007, 04:19 PM
ok I tried this and I edited notify.wav and made it silent and copied it back, but now it makes this weird short beeping sound, even though when I play notify.wav it is silent. I think maybe the new notify.wav I created is not in the right format?

Could you post the silent wav you created that worked? Please? The sound drives me crazy especially when I am sleeping at night while charging my phone