Cannot connect with current connection

[Jafo]

When I try to sync I keep getting the message "Cannot connect with current connection settings" But it allows me on the internet. What settings (if any) should I use?

[mrvanx]

When I try to sync I keep getting the message "Cannot connect with current connection settings" But it allows me on the internet. What settings (if any) should I use?

are your settings correct??

(we need to know which ROM you sue aswell as your exchange provider)

[Jafo]

Rom is Dutty's WM 6 medium
Settings I double checked
Exchange provider is 4smartphone

[walshieau]

restart your device... :)

as in a soft reset...

[Mark Crouch]

There is a list of ActiveSync error codes/messages on the MS web site and the ones that relate to your error message are:

0x85020006 - Cannot connect with current connection settings.
To change your connection setting, tap Settings. This error code is typically caused by not having a valid network or modem connection set up. Check your connection settings, and then try to synchronize again.
0x8502000B - Cannot connect with current connection settings.
To change your connection setting, tap Settings. Typically, this error code is caused by not having a valid network or modem connection set up. Check your connection settings, and then try to synchronize again.

Go to Start | Programs | ActiveSync, then when Activesync loads, go to Menu | Options and you'll see the Exchange Server sync details - tap on Settings | Next, then the Advanced button and you'll see what connection the server is configured to use....it should be "Internet". If it's not, then you probably need to re-configure the whole Exchange Activesync set up.

EDIT: ....assuming Walshieau's suggestion of a soft reset doesn't sort it :)

HTH,

Mark.

[Jafo]

I did a soft reset as walshieau suggested, it didn't fix it.

Double checked the stetting to make sure it is on "internet" as Mark Crouch suggested, it didn't fix it.

[thaaa]

i found after about 20 hours, this started happening to me too. only outlook though. IE worked fine.

quitting activesync then rechecking my email fixed it.

even though that isn't what this thread stated, it gave me the idea :) thanks Mark Crouch :)

[Mr. Gravy]

Any more follow up with this? I've been having the same issue, with no resolution yet. :(

[Jafo]

I just gave up and am now using opera for the internet. It bugs me though that I can't just figure it out.

[qiuness]

Got it...

First make sure the settings are correct for your device.
The connection that must be used is "the internet" not your 3G connection.

http://mail.google.com/support/bin/answer.py?hl=en&ctx=mail&
answer=75726

If you receive the error messege "Cannot connect with current connection" disconnect your USB cable. For me the error was caused by active sync

[Jafo]

Got it...

First make sure the settings are correct for your device.
The connection that must be used is "the internet" not your 3G connection.

http://mail.google.com/support/bin/answer.py?hl=en&ctx=mail&
answer=75726

If you receive the error messege "Cannot connect with current connection" disconnect your USB cable. For me the error was caused by active sync

Can you be a little more specific with your answer because I still can't figure it out

[veyka]

Can you be a little more specific with your answer because I still can't figure it out

He might mean, go to:

settings> connections > connections > advanced > select network >

And set both of the two options to whatever your main 3G connection is called.

[Jafo]

He might mean, go to:

settings> connections > connections > advanced > select network >

And set both of the two options to whatever your main 3G connection is called.

When I go to select network I have 3 options
Media net (which is set right now)
Work
Isp
Then below that I have another 3 options
Media net (which is set right now)
Work
Isp
So both accounts are set up on Media net but I still can't connect. Any other ideas?

[veyka]

When I go to select network I have 3 options
Media net (which is set right now)
Work
Isp
Then below that I have another 3 options
Media net (which is set right now)
Work
Isp
So both accounts are set up on Media net but I still can't connect. Any other ideas?

What rom are you using?

[Jafo]

What rom are you using?

MRH 9.0 Valerian | FINAL | UC | Build 20273 |

[veyka]

MRH 9.0 Valerian | FINAL | UC | Build 20273 |

Same errors on other roms?

[Jafo]

Same errors on other roms?

I haven't used another rom in a long time. I just can't believe it would be this rom because I seem to be the only one with this problem.

[veyka]

I haven't used another rom in a long time. I just can't believe it would be this rom because I seem to be the only one with this problem.

if the net and everything works fine on other browsers ect, well.. are you on AT&T?, theres some cabs around, for proxy settings ect, maybe try one if you are.

[Jafo]

if the net and everything works fine on other browsers ect, well.. are you on AT&T?, theres some cabs around, for proxy settings ect, maybe try one if you are.

Yeah I am with ATT. I think what I might do is flash another rom. I tried a few different cabs that were suppose to set up the proxy settings but still nothing. Oh well. Thanks for your help

[veyka]

Yeah I am with ATT. I think what I might do is flash another rom. I tried a few different cabs that were suppose to set up the proxy settings but still nothing. Oh well. Thanks for your help

How odd, if it still happens on another rom, then ill dig more, if not, tis something wrong with that rom.

[Jafo]

How odd, if it still happens on another rom, then ill dig more, if not, tis something wrong with that rom.

I re-flashed the rom (MRH 9.0 Valerian | FINAL | UC | Build 20273 |) and when I go to add gmail it gives me the error
"cannot connect with current connection settings."
How do I fix this?

[veyka]

I re-flashed the rom (MRH 9.0 Valerian | FINAL | UC | Build 20273 |) and when I go to add gmail it gives me the error
"cannot connect with current connection settings."
How do I fix this?

I take it you have run HTC network wizard? if so go to settings > connections > connections > advanced > select network, and make sure there both pointing at the right connection for you (medianet?)

[Jafo]

I take it you have run HTC network wizard? if so go to settings > connections > connections > advanced > select network, and make sure there both pointing at the right connection for you (medianet?)

I double checked and both at set to Media net. What do you recommend next? This has gotten me so frustrated that I am now on a quest to solve this problem.

[veyka]

If you have tried the wizard, checked the connections, and tried the cabs theres nothing else I can do, I really would say try proxy cabs again, if they dont work.. then.. :confused::confused::confused:

[zocster]

Tried any of these (http://wiki.xda-developers.com/index.php?pagename=Hermes_provider_cabs)? Plenty of AT&T users on MRH and am sure theirs work, may be have to ask around there?

[Jafo]

Tried any of these (http://wiki.xda-developers.com/index.php?pagename=Hermes_provider_cabs)? Plenty of AT&T users on MRH and am sure theirs work, may be have to ask around there?
Let me give those a try and get back to you

[Jafo]

Let me give those a try and get back to you

Ok I downloaded a cab that you recommended. Now it works when not connected with active sync but doesn't work when connected to active sync...any ideas?

[veyka]

Ok I downloaded a cab that you recommended. Now it works when not connected with active sync but doesn't work when connected to active sync...any ideas?

You need to tick "enable advanced network connectivity" I think, when making the partnership.

[Jafo]

You need to tick "enable advanced network connectivity" I think, when making the partnership.

Where would I find the tick "enable advanced network connectivity"...on active sync or phone?

[veyka]

Where would I find the tick "enable advanced network connectivity"...on active sync or phone?

When making the partnership, you can enable advanced connectivity (mm/vid calling) when connected via activesync,

[lloydcody]

I just had this issue on my new HTC Touch Pro (on T-Mobile UK) stock rom.

I've been pulling my hair out over this for a few hours and FINALLY solved it. For me the issue seem that when T-Mobile downloads all its settings to the phone the Internet service is called "T-Mobile Internet" where the email settings aare trying to use "Internet" (which then no longer exists).

So in short - this is how I fixed it...
At you mail inbox: Menu > Tools > Options > Click ur email account > Edit Account Setup > press Next until you get to the Outgoing (SMTP) Mail server settings page > Click the Advanced Server Settings link at the bottom > change Network connection to your internet provider instead of the default "Internet" (e.g. mine's "T-Mobile Internet") > carry on thorugh the pages until finished. It should now connect without the Error Synchronising message.

Hope this helps save someone some time somewhere!

LLOYDY

[Jafo]

I just had this issue on my new HTC Touch Pro (on T-Mobile UK) stock rom.

I've been pulling my hair out over this for a few hours and FINALLY solved it. For me the issue seem that when T-Mobile downloads all its settings to the phone the Internet service is called "T-Mobile Internet" where the email settings aare trying to use "Internet" (which then no longer exists).

So in short - this is how I fixed it...
At you mail inbox: Menu > Tools > Options > Click ur email account > Edit Account Setup > press Next until you get to the Outgoing (SMTP) Mail server settings page > Click the Advanced Server Settings link at the bottom > change Network connection to your internet provider instead of the default "Internet" (e.g. mine's "T-Mobile Internet") > carry on thorugh the pages until finished. It should now connect without the Error Synchronising message.

Hope this helps save someone some time somewhere!

LLOYDY

I am with AT&T so could someone explain the settings for that carrier?

[lloydcody]

Just check your email account is definitely using the internet connection you use to access your provider's 3g/gprs using the above method at your mail inbox. Its at the fourth or so page of "Edit my account setup" - there's a link to Advanced Settings which then has the option you need to check.

Hope this helps.

LLOYDY

[Jungle Jim]

LLOYDY - you're a legend! I have been mucking around with the e-mail setting for hours now and couldn't work out why it wouldn't connect!

Turns out you were exactly right that it was simply a naming problem with the internet connection. I checked the connections in the folder you mentioned and found both "The Internet" and "Telstra Internet" (among others). I simply changed from The Internet to Telstra Internet and the connection came up perfectly as soon as I pressed send / receive.

Thanks!!

[Jungle Jim]

I am with AT&T so could someone explain the settings for that carrier?


Jafo - I reckon you should be able to follow LLOYDYs menu directions and find the AT&T internet listing in the advanced outgoing server section. If it doesn't jump out at you, just try each one until you get it...

Best of luck. :)

[mackdaddyp]

I just had this issue on my new HTC Touch Pro (on T-Mobile UK) stock rom.

I've been pulling my hair out over this for a few hours and FINALLY solved it. For me the issue seem that when T-Mobile downloads all its settings to the phone the Internet service is called "T-Mobile Internet" where the email settings aare trying to use "Internet" (which then no longer exists).

So in short - this is how I fixed it...
At you mail inbox: Menu > Tools > Options > Click ur email account > Edit Account Setup > press Next until you get to the Outgoing (SMTP) Mail server settings page > Click the Advanced Server Settings link at the bottom > change Network connection to your internet provider instead of the default "Internet" (e.g. mine's "T-Mobile Internet") > carry on thorugh the pages until finished. It should now connect without the Error Synchronising message.

Hope this helps save someone some time somewhere!

LLOYDY

holy crap you are a god... at&t media net is what worked for me... thank you so much

[GreenSaints]

That didn't work for me on 3 with Tesco.net email settings :(

Weird thing I can receive emails with no problems - but when I want to send

[Fuego53]

I have this problem from time to time (6.1 ROM - forget which one - on HX4700).

For me it is solved by going into ActiveSync, then "Connection" where the "Sync all PCs using this connection" option is usually ticked, but in the drop-down there are two USB connections (as well as "BluetoothActiveSync"). There is "USB Default" connection and just a plain "USB" connection. I have to switch from the former to the latter, reboot the PPC, recradle and then it works, until it loses the setting again (don't know why it does this) at some future point in time.

[kc1]

So in short - this is how I fixed it...
change Network connection to your internet provider instead of the default "Internet" (e.g. mine's "T-Mobile Internet")
LLOYDY

The trouble is though, when you switch to Wifi, you have to go back & do this again - for each email account you have - see here (http://forum.xda-developers.com/showthread.php?t=474853)

[iboj007]

For me on ATT this was resolved simply by enabling proxy from programs>>>>>tools>>>>proxy manager>>>>> restore proxy

[jonesy031080]

T-mobile

Start>Settings>Connections>T-Mobile Internet>Proxy Settings
untick box 'This network uses a proxy server to connect to the internet'.

Then Send/Receive to see if problem solved.

[williemania]

Thank you very MUCH!!! Mr.LLOYDY

that's really solved my problem. i'm using Xperia, with winmo 6.1 pro, it's really works after giving me such a headche tryin' to solve it.

:):):):):):):):):):):):):):)

[timeworm]

Finally i fixed that - go to connections >connections? Set up my proxy server and remove that proxy that someone put there b4...

[psicobra@hotmail.com]

I just had this issue on my new HTC Touch Pro (on T-Mobile UK) stock rom.

I've been pulling my hair out over this for a few hours and FINALLY solved it. For me the issue seem that when T-Mobile downloads all its settings to the phone the Internet service is called "T-Mobile Internet" where the email settings aare trying to use "Internet" (which then no longer exists).

So in short - this is how I fixed it...
At you mail inbox: Menu > Tools > Options > Click ur email account > Edit Account Setup > press Next until you get to the Outgoing (SMTP) Mail server settings page > Click the Advanced Server Settings link at the bottom > change Network connection to your internet provider instead of the default "Internet" (e.g. mine's "T-Mobile Internet") > carry on thorugh the pages until finished. It should now connect without the Error Synchronising message.

Hope this helps save someone some time somewhere!

LLOYDY

thank you thank you thank you thank you

[shaqdman]

Bloody brilliant mate!
Thanks a bunch.


I just had this issue on my new HTC Touch Pro (on T-Mobile UK) stock rom.

I've been pulling my hair out over this for a few hours and FINALLY solved it. For me the issue seem that when T-Mobile downloads all its settings to the phone the Internet service is called "T-Mobile Internet" where the email settings aare trying to use "Internet" (which then no longer exists).

So in short - this is how I fixed it...
At you mail inbox: Menu > Tools > Options > Click ur email account > Edit Account Setup > press Next until you get to the Outgoing (SMTP) Mail server settings page > Click the Advanced Server Settings link at the bottom > change Network connection to your internet provider instead of the default "Internet" (e.g. mine's "T-Mobile Internet") > carry on thorugh the pages until finished. It should now connect without the Error Synchronising message.

Hope this helps save someone some time somewhere!

LLOYDY

[ped_kho]

I just had this issue on my new HTC Touch Pro (on T-Mobile UK) stock rom.

I've been pulling my hair out over this for a few hours and FINALLY solved it. For me the issue seem that when T-Mobile downloads all its settings to the phone the Internet service is called "T-Mobile Internet" where the email settings aare trying to use "Internet" (which then no longer exists).

So in short - this is how I fixed it...
At you mail inbox: Menu > Tools > Options > Click ur email account > Edit Account Setup > press Next until you get to the Outgoing (SMTP) Mail server settings page > Click the Advanced Server Settings link at the bottom > change Network connection to your internet provider instead of the default "Internet" (e.g. mine's "T-Mobile Internet") > carry on thorugh the pages until finished. It should now connect without the Error Synchronising message.

Hope this helps save someone some time somewhere!

LLOYDY

Thanks dude! works on my win6.5 OCK' Omnia rom too!

[sleze]

There is a list of ActiveSync error codes/messages on the MS web site and the ones that relate to your error message are:




Go to Start | Programs | ActiveSync, then when Activesync loads, go to Menu | Options and you'll see the Exchange Server sync details - tap on Settings | Next, then the Advanced button and you'll see what connection the server is configured to use....it should be "Internet". If it's not, then you probably need to re-configure the whole Exchange Activesync set up.

EDIT: ....assuming Walshieau's suggestion of a soft reset doesn't sort it :)

HTH,

Mark.

This worked for me. The process is a little different in Vista. Click Mobile Device Settings - Connection Settings - This computer is connected to: Internet.

[bigelvis]

I just had this issue on my new HTC Touch Pro (on T-Mobile UK) stock rom.

I've been pulling my hair out over this for a few hours and FINALLY solved it. For me the issue seem that when T-Mobile downloads all its settings to the phone the Internet service is called "T-Mobile Internet" where the email settings aare trying to use "Internet" (which then no longer exists).

So in short - this is how I fixed it...
At you mail inbox: Menu > Tools > Options > Click ur email account > Edit Account Setup > press Next until you get to the Outgoing (SMTP) Mail server settings page > Click the Advanced Server Settings link at the bottom > change Network connection to your internet provider instead of the default "Internet" (e.g. mine's "T-Mobile Internet") > carry on thorugh the pages until finished. It should now connect without the Error Synchronising message.

Hope this helps save someone some time somewhere!

LLOYDY

I'm glad that finally e-mail is working on my tp2, thanks to You:)

cheers

[Grey Area]

Very similar issue with HTC HD2. Can't use Lloydy's method as the mail setup does not seem to have any "advanced" options at the outgoing mail server page.

Can sync email fine through Activesync, but I get this "Cannot connect" error when trying to send an email via my data connection (and yes my account has internet access with it - I can browse the web fine).

Plus - doesn anyone know of a way to DELETE an email account completely from the settings? Seems I'm only able to add a new one or edit an old one - not get rid of one!

[Bouncypete]

Very similar issue with HTC HD2. Can't use Lloydy's method as the mail setup does not seem to have any "advanced" options at the outgoing mail server page.

Can sync email fine through Activesync, but I get this "Cannot connect" error when trying to send an email via my data connection (and yes my account has internet access with it - I can browse the web fine).

Plus - doesn anyone know of a way to DELETE an email account completely from the settings? Seems I'm only able to add a new one or edit an old one - not get rid of one!

1 - Haven't got a HD2 following Lloydy's method you should see the Advanced Server Settings link at the bottom of the screen (see the attachment)

2- From the email tab highlight the email account you want to delete >inbox>Menu>flick the menu screen up until you see tools>options tap and hold on the email account and you'll see a delete option