HELP PLEASE moving from Vodafone to O2??????

[Robster]

Hi

I wonder if anyone here can help me please.

I have the Vodafone 1605 version of the Hermes all configured (surprise surprise) for Vodafone.

I have just moved over to o2 on one of theier sim only contracts and really want to continue to use mt Hermes phone.

HOWEVER I cannot get 3G to work for video calling, or my browser to work.

I have an email from o2 to do the setup but I cannot really make much sense of it.

I have downloaded from wiki the o2 cab and installed this but again without any lsuccess.

I am doing something silly?

Cheers.

Robin

[MikeChannon]

Hi Robin

Oh dearie me - this could take a while!!

First I would make sure the vodaphone settings are gone. Which my not be as easy as it sounds but we can try.

Go to Start>settings>connections>connections icon Tap the "Manage existing connections" entry. There will be an entry in the list. To start afresh tap and hold it and an option to delete comes up. Delete it. The list should be empty, if not continue this until it is.

This done do a soft reset and then go back to same place to make sure list is still empty.

If the old settings come back then we have a problem with the voda customisation.

If the list is still empty this is good!

You can then try the following:
I suggest sticking to the first RED GPRS part initially - NOTE the different entries for Payg and Contract.
Then skip to the paragraph below entitled PROXY

How do I manually check/setup the GPRS Web settings?
Start > Settings > Connections > Connections >
Under My ISP tap Manage Existing Connections and then Tap Edit (if this isn't present then tap 'Add a new modem connection') The Select a Modem drop-down box should be set to Cellular Line (GPRS, 3G) Tap Next Access Point Name: mobile.o2.co.uk Tap Next Username O2web Password: password Domain: leave blank Tap Advanced On the TCP/IP tab, only Use Server-assigned IP Address should be selected Tap the Servers tab Use Specific Server Addresses should be selected DNS: 193.113.200.200 Alt DNS: 193.113.200.201 Tap OK Tap Finish

How do I manually check/setup the GPRS WAP settings?
Start > Settings > Connections > Connections > Under My Work Network tap Manage Existing Connections and then Tap Edit (if this isn't present then tap 'Add a new modem connection') The Select a Modem drop-down box should be set to Cellular Line (GPRS, 3G) Tap Next Access Point Name: wap.o2.co.uk (for Prepay enter payandgo.o2.co.uk) Tap Next Username:o2wap (for Prepay enter payandgo) Password: password Domain: leave blank Tap Advanced On the TCP/IP tab, only Use Server-assigned IP Address should be selected Tap the Servers tab Only Use Server-assigned Address should be selected Tap OK Tap Finish Tap Proxy Settings Tap Advanced Tap the WAP field In the Server filed enter 193.113.200.195 In the Port field enter 9201 Tap OK 4 times and exit

How do I manually check/setup the MMS settings?
Start > Messaging > Menu > MMS Configuration In the Preferences tab tick Retrieve Messages Immediately Tick Download on home network only Tick Save sent messages Tap the Servers tab Tap O2UK Server Name: O2UK Gateway: 193.113.200.195 Port Number: 9201 Server Address: http://mmsc.mms.o2.co.uk:8002 (http://mmsc.mms.o2.co.uk:8002/) Set the 'Connect Via' drop down box to My Work Network Sending Size Limitations: 100K WAP Version: 1.2 Tap OK twice to exit

How do I manually setup the POP3 settings?
Start > Messaging > Menu > Tools > New Account Email address: enter your full email address Tap Next Your Name: your full name (or can be anything) User Name: your email account username (the format will differ across ISP's) Password: your email account password Tick Save Password Tap Next In the Name field you can enter a name for the account (only possbile if setting up new acccount) Tap Next Incoming Mail: your ISP incoming mail server Outgoing Mail: smtp.o2.co.uk Leave the Domain field blank Tap Finish

How do I manually check/setup the GSM web settings?
Start > Settings > Connections > Connections > Under My ISP tap Manage Existing Connections and then Tap Edit (if this isn't present then tap 'Add a new modem connection') The Select a Modem drop-down box should be set to Cellular Line Tap Next Dial up Number: +447712932932 Tap Next Username O2web Password: password Domain: leave blank Tap Advanced On the TCP/IP tab, only Use Server-assigned IP Address should be selected Tap the Servers tab Use Specific Server Addresses should be selected DNS: 193.113.200.200 Alt DNS: 193.113.200.201 Tap OK Tap Finish

How do I manually check/setup the GSM WAP settings?
Start > Settings > Connections > Connections > Under My Work Network tap Manage Existing Connections and then Tap Edit (if this isn't present then tap 'Add a new modem connection') The Select a Modem drop-down box should be set to Cellular Line Tap Next Dail up Number: +447712927927 Tap Next Username O2wap (for Prepay enter payandgo) Password: password Domain: leave blank Tap Advanced On the TCP/IP tab, only Use Server-assigned IP Address should be selected Tap the Servers tab Only Use Server-assigned Address should be selected Tap OK Tap Finish Tap Proxy Settings Tap Advanced Tap the WAP field In the Server filed enter 193.113.200.195 In the Port field enter 9201 Tap OK 4 times and exit


PROXY
Go to Start settings>connections>connections icon and tap on Edit my proxy server
Tick both small boxes.
In proxy server box enter 193.113.200.195
Tap Advanced
Enter
HTTP 193.113.200.195 8080
WAP 193.113.200.195 9201
Secure WAP 193.113.200.195 9203
Socks 193.113.200.195 1080


Post back with questions / problems.

Mike

[Robster]

Hi Mike

Now that is what I call a comprehensive reply!!!!!

MANY, many thanks.

I have been told that o2 forgot to add the GPRS provision to my account and that it won't be active until tomorrow so I will wait until then so i can test each step of the way.

Again my thanks for sucha complete reply.

Robin

[ach2]

I've also got the Vodafone 1605 and use it with both vodafone and O2 SIM cards. I did dump the vodafone ROM ages ago so I don't know if there is anything in the VOD ROM which will prevent other operators settings from working.

I use the attached cab files which make my set-up work for whichever SIM is fitted. The Bandswitch program just lets me switch on or off connection settings for the operator I'm using - it works a treat and is very quick.

[MikeChannon]

Hi Mike

Now that is what I call a comprehensive reply!!!!!

MANY, many thanks.

I have been told that o2 forgot to add the GPRS provision to my account and that it won't be active until tomorrow so I will wait until then so i can test each step of the way.

Again my thanks for sucha complete reply.

Robin

Ok so maybe the Cab file with the settings has worked ok just O2 had not activated GPRS yet.

Mike

[Robster]

possibly.

But having followed the earlier post MOST of it is now working although not MMS at this point.

I have just seen the new cabs posted and am debating wether to leave whaqt i have working, working OR..........

To try the cabs and see if they complete the job.

Hmmmm

Robin

[christopherwoods]

Hi Mike

Now that is what I call a comprehensive reply!!!!!

MANY, many thanks.

I have been told that o2 forgot to add the GPRS provision to my account and that it won't be active until tomorrow so I will wait until then so i can test each step of the way.

Again my thanks for sucha complete reply.

Robin

I hope that is the worst of your troubles... my 12 months with O2 were horrendous. I ended up, amongst other things, paying for things such as MMS allowances when my account on their system was misconfigured in such a way that it never actually worked properly. customer support is a bloody nightmare, having to deal with the tier 1 CSRs made me want to pull my hair out at times.

all I can say is that i'm glad the (web-only?) sim only packages are one-month rolling contracts. There's two reasons I moved away from O2 - their customer support and their tariffs. curiously enough, those are also the two reasons I'll be staying with T-Mobile for the foreseeable future, unless they ever stopped doing flat-rate 3G!


if you still need help later / tomorrow, I'll dig out my old XDA 2i and get the gprs and mms settings off it if that'll help you (the phone is in Brum and I'm not, at least until the evening).

[Robster]

I have to say that talking to their support trying to set up this phone has not been a pleasant experience.

I really liked the look of t-mobile, particularly the fast data rates available and good tariffs BUT I got my wife a t-mobile Pay as you go phone a couple of weeks ago and it is unusable where we live.

No signal in the house and very spotty around the village.

I tried to return it but they insisted their system said I had a signal so would not take it back!!!!!!!

Again many thanks for all the help.

Robin