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View Full Version : Trinity all of a sudden not receiving push


lgreenberg
16th April 2007, 09:47 PM
Anyone ever seen this issue?

My Trinity isn't actively receiving push e-mail. It has up until now. I know it's now my server because when I use the Treo push works fine. However, with the Trinity Active Sync isn't syncing in the background.

As soon as I open Active Sync it begins to sync automatically and I receive my mail. Other wise I get nothing.

I haven't changed any settings recently. Active Sync is still allowed to run in the background etc.

cortez.i
17th April 2007, 12:13 AM
(assuming you have't done so) have you soft resetted the device and then tried to sync? also, i had to remove the sync relationship and re-establish the relationship. that resolved my problem in the past.

lgreenberg
17th April 2007, 12:35 AM
I have tried soft resetting several times.

If I delete the exchange settings from my device and then re-add them will I end up with doubles of contacts/calendar when the first sync occurs?

kfc01
7th June 2007, 01:53 AM
You need to go into active directory and restart and stop the mobile services in the exchange general tab. I have noticed that the push mail settings do sometimes hang.