Blackberry Connect on a UK unlocked Treo750

[monster]

HI, i'm very sorry if this has already been asked but I have searched and haven't found a difinitive answer.

I have just bought a treo750 unlocked and not through a carrier such as Vodafone. I have a blackberry enabled sim (from tmobile through my company and was using happily with HTC Universal prevously).

I can't seem to get it to download messages succesfully. After I connect via the desktop connect software, it successfully sends the provisioning info but when the device connects it just drops the connection and says 'not connected (in the status).

What I would like to know is whether this rom: TREO750-1.16-RWE supports the BBConnect or will I need to change the rom to get it to work. I hear the vodafone rom supports it.

If I can't get blackberry to work on the Treo, I will have to return it, so any help will be gratefully recieved. I love this device in every other way, but must have Blackberry as I rely on it for work.
Many thanks in advance.
Sham

[georgedorn]

Are you on a BES? If not don' t use the desktop sofware.
Try out the attached BB client, please let me know if you can connect with this client.

[monster]

hi, many thanks for your help. my company has a blackberry server. not sure if this is a BES, but i needed the desktop connect software to get it working with my universal.

thanks for the attachment, will try it tomorrow and lt you know (im out of the office all day today)

thanks again for your help.
sham

[monster]

Are you on a BES? If not don' t use the desktop sofware.
Try out the attached BB client, please let me know if you can connect with this client.

Hi georgedorn,
I tried the cab file you kindly attached but with same results as before. It successfully sends the provisioning data but then when it connects to Blackberry via the gprs (gsm) and then it recieves an IP address then says: "not connected" under the status and then disconnects.
I used to get this on the Universal when i used some Rom versions. My

current rom version is:
OS 5.1.195 (build 14995.2.6.3)
Software version: Treo750-1.16-RWE
Firmware Version: 1.27.0b.00

Is your ROM version the same?
Thanks.
sham

[georgedorn]

Hi sham,
I' m using the 750v with Firmware 1.12.0c.00 and Software TREO750-1.14-VFD.
I had older firmwares before and BB connect was working fine with all. I' m not familiar with the new Treo 750 or the Cingular one. Seems that the only BB capable Treo is the 750v. Even Vodafone who sells the 750 now is only offering BB connect for the 750v, so I guess that the 750 firmware is not able to run a BB client. Maybe they want to force Microsoft Push Email now. Is your company running Exchange 2003 SP2? The Treo is the perfect device for Push Email via Active Sync, you even get your contacts synched wirelessly which is not possible with BB connect right now.

[monster]

Hi, I flashed my treo with the latest vodafone rom and bbconnect is working fine now!! It must have been a restriction with the unbranded ROM as you said.
Many thanks forall your help, I love this site.

I'm one happy Treo Owner now. The best PPC device i've owned and I can safely say, I've owned a few!
Sham

[georgedorn]

Glad to hear that the Vodafone NL Rom did the trick and that its working now. It' s a great device indeed.