Can only receive emails, can't send

[jeg815]

I used the proxy settings at the HTC Wiki to setup my Dash with my T-Zones internet. Internet works fine. I'm having a problem with sending mail. I can receive mail fine. When I go to send I get this message:


"The following errors occurred while sending and receiving messages:
the messages cannot be sent . Be certain you have network coverage and that your account information is correct and then try again."

I have a strong signal, get all my emails, can browse the internet.This problem just started happening. WM6 Beta worked fine. Any ideas? Thanks in advance.

[uwashock]

I'm having a similar problem. I just tried to setup windows live mail, and it only works over wifi. I get that network coverage error every time I try and sync mail over edge.

I didn't use live mail frequently with the beta, but it definitely worked over edge when I did use it....Seems like something is up.

[chaznet]

T-Zones service doesn't included email, sounds like they're starting to close up the loophole that allowed you to use it with the T-Zones plan in the past? I think you'll find some other things not working as well, like Messenger?

[thewayne]

Your incoming and outgoing servers need to be different. If you can use your home wifi, but not edge to send, that means that you have your isp's info in the settings.

I originally made an IMAP account that could receive anywhere, but could only send when I was using a wifi network for which iIknew the outgoing server (ie. my home wifi). I used the "set up my email" option that tmobile offers, it works pretty well, since it configures the phone to send and receive. I pay for the 5.99 T-Zones plan, and this function works for me. Just make sure you log into your my.tmobile.com account and turn the text message alerts off (they send you, and charge you for, a text message every time you receive a new email).

[jeg815]

They're definitely doing something. I can now send and receive from my aol account, but my .mac account keeps asking for my username and password. I can't login.

[uwashock]

In the past in the settings of a pop account you can go into email setup and choose "Network Connection: Wap", in wm6 final there is no choice for wap. I think that is what is causing the problems


T-Zones service doesn't included email, sounds like they're starting to close up the loophole that allowed you to use it with the T-Zones plan in the past? I think you'll find some other things not working as well, like Messenger?

[jeg815]

In the past in the settings of a pop account you can go into email setup and choose "Network Connection: Wap", in wm6 final there is no choice for wap. I think that is what is causing the problems

I noticed this as well, both on my Dash and my Vox. My Vox can use T-Zones to get on the internet with the proxy settings. Email had been working fine since I got it on Friday. The strange thing is is I can send email and receive with my aol accounts fine now (this morning they weren't working, only being able to receive).

My. mac account on my Dash now only is getting incoming mail, I can't send out. Earlier this morning I couldn't even log in or get incoming mail.

T-Mobile is definitely doing something because my aol accounts on both phones send and receive fine, now (hope it lasts) :)

Gmail is also working now, sending and receiving messages.

Hopefully they are just updating their servers since the official release is coming Friday, at least I hope this is what's going on.

[jeg815]

as of 9pm EST even connecting Via WiFi I can't send out mail using my .mac account, only receive.
I get the error "the message cannot be sent. Be ceratin that you have network coveraage and that your account information is correct and then try again."

I can' t understand why I'm getting this using WiFi

Gmail, aol still work fine on both T-Mobile EDGE and WiFi.

[.PoNeH]

Uh-oh... looks like I might be going back to WM5. :(

[tyro]

Easy fix.
Use the proxy, except for everywhere it says use WAP Network under GPRS and Proxy settings, use Work.

Then make sure your IE uses work and your email uses work.

[mrbkkt1]

If you can get your IE working but not your email, here is your fix.

for each email account, go to tools>options>select your account> keep going through your email setup until you get to advance server settings.

click on advance server settings, and under network connection, select the same connection that you use for IE.. (should be anything except The Internet)
select it, then hit done (but you aren't done)
it should take you to the previous screen, then hit next, until you get to finish.
You have to make sure you hit finish to save your settings.

[es_bih]

Usually if you can't send from your device you might not have set smpt relay on on your webmail account or enabled pop/smpt in general. I had that with a secure server account that I use for buisness and once I had set the settings to turn smpt relay on I had no problems - except it usually works better if i input the password manually. Gmail I have never had problems with after enabling pop.