Newbie Question regarding active sync

[geekyhawkes]

Hi guys, Ive just recieved my t mobile mda vario II, and pretty happy with it. I installed active sync 4.01 from the cd provided but on start up got the following message " outlooks requires outlook express 4.01 or greater ".

Not sure how to go forward really as i have outlook 2002 and outlook express 6 (which will open fine and is set as the default email client on my xp home machine).

I have searched the microsoft knowledge base, but the only advice is all realting to windows 98 and IE 5, but again I am running IE 7.

Final point really is in an attempt to fix this i have upgraded to active sync 4.5 but the error still exists.

Any help be well recieved guys thanks.

[ach2]

Welcome to the forum...

I think you need active sync 4.5 to be able to upgrade to some of the newer ROMS if you want to start doing that - so that upgrade was a good start.

Is everything else syncing or do you cancel the process when you see the message? Try uninstall/re-install Active sync, then when you connect your device again de-select email sync for the first couple of syncs - see if that sorts out the problem.


Hi guys, Ive just recieved my t mobile mda vario II, and pretty happy with it. I installed active sync 4.01 from the cd provided but on start up got the following message " outlooks requires outlook express 4.01 or greater ".

Not sure how to go forward really as i have outlook 2002 and outlook express 6 (which will open fine and is set as the default email client on my xp home machine).

I have searched the microsoft knowledge base, but the only advice is all realting to windows 98 and IE 5, but again I am running IE 7.

Final point really is in an attempt to fix this i have upgraded to active sync 4.5 but the error still exists.

Any help be well recieved guys thanks.

[geekyhawkes]

i think the problem is with my outlook somehow. I cannot run outlook now, but i have tried reinstalling it and active sync with no change. The problem i have is that i cannot find a standalone installer for outlook express so uninstalling and reinstalling that isnt really an option. Also, i didnt seem to get a new version of OE bundled with internet explorer 7 when i installed it...

any ideas?