PDA

View Full Version : Active Sync 4.5 connection problem (Problem Solved)


nldark
9th May 2007, 01:32 PM
Hi all,

I update my qtek 9090 one week ago with the newest helmi rom.
Everyting works fine exept one thing:

I can't connect with active sync 4.5 to my BA, as soon when I put the BA in the gradel, a network icon pops up and a few seconds later also activesync is starting up. But I can't connect anymore to my BA. I can't make a partnership or even a gast account.


Troublesshooter for Active Sync gives the follow result:

1 known issues found.

Unable to establish a connection between the PC and the device. Get up-to-date solutions to common connection problems. Please click the following link:
http://go.microsoft.com/fwlink/?LinkId=65257
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
No additional known issues have been found.
If you are still experiencing problems please send the results to Microsoft to help improve future versions.


I checked everything but can't find the proper solution,

Sometimes I get an error on my computer: "Critical communication services have failed to start. Try resetting the mobile device, and then connect again" But when I do a reset on my BA, the same happens :(


I really hope someone can help me to solve the problem.

Already thanks and greetings,


NLDarK

Stevo.Mksr
10th May 2007, 11:04 AM
try to un-install active sync n re-install it... if that not work remove your M$ Office n re install it. good luck

nldark
11th May 2007, 02:25 PM
Thx for the info, but that was not the problem

I installed a new program (system mechanic 7 Pro) and that program stops the connection between BA and PC


But thanks anyway


Greetings,

NLDarK