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View Full Version : 8125 USB stopped working

toddao
12-05-2007, 06:57 PM
Hope you all can offer some help. Couldn't find the answer to this issue when I did a search. It seems that my phone's USB will no longer work properly when connected to either my laptop or PC. The computers don't recognize any device as being connected and ActiveSync won't detect the phone. However, the cable continues to charge the phone. I've also tried another cable to rule that out as the cause and had the same issue. So I believe the problem is with the phone. I'm wondered if it could be related to the installation of bluetooth drivers related to a bluetooth dongle I had purchased so I tried uninstalling all that with no success. If I can't find a resolution I guess I'll try a hard reset, but I was hoping to avoid that. Appreciate any words of wisdom that you all can offer.


Thanks,
Todd
Junner2003
12-05-2007, 07:13 PM
Might be the same issue like described in the thread below! It can be that you removed your BT software but the port is still reserved ... check out if that helps:

http://forum.xda-developers.com/showthread.php?t=304067
toddao
12-05-2007, 07:26 PM
Thanks for your suggestion Junner....I looked at my bluetooth settings. I only have one device (my headset) on there.The COM Ports tab has nothing in it except an option to add a New Incoming Port. So aside from deleting my existing headset, I don't see any other option there.

In case it helps, I'm running the Cingular ROM and WM5. The phone works just fine otherwise. The only problem is that I can't access any of my files, etc.
kegobeer
12-05-2007, 09:44 PM
After you removed the drivers, did you clean your registry? Did you reboot your computers?

When you connect your phone, do you hear the familiar USB bells from your PC? Have you tried removing the AS partnership?
toddao
12-05-2007, 10:38 PM
After you removed the drivers, did you clean your registry? Did you reboot your computers?

When you connect your phone, do you hear the familiar USB bells from your PC? Have you tried removing the AS partnership?

I did clean the registry and reboot the computer.

I do not hear the USB bells when I connect the device to the PC.

I removed the AS partnership, and updated to AS 4.5.

Any other thoughts?

Thanks!