PPC does not connect to PC via USB

[remsterr]

Hello, and thanks in adance for any help

My Magician (ROM 1.13) is no longer recognised by my PC when I connect it via USB.
The device charges, but It does not connect to sync.

PPC Activesync doe have an error rmessage;
"Verify your dialup or proxy settings"

• I have tried all the suggestions from MS Troubleshooting
• I have tried all the suggestions on this and other forums.

• I have tried disabling Firewall (Kerio)
• I have tried with upgrade to Activesync 4.5 (was previously trying with 3.8)

Coincidence? The PPC failed to connect after I installed SonicStage, and plugged in a friends MD player into the same USB cable.

?? I would have liked to try rolling back USB drivers - though not entirely sure which ones - MS Device Manager not very helpful in describing what USB controllers are actually for (i.e. USB Composite Device?) ... however
• I tried restoring PC to an earlier state via Ghost (to a point I know the connection worked) but still no joy.


So I am now conerned it may be a problem with the connection manager on the Magician itself.

I don't want to hard reset just yet because I need to sync (an have little faith/experience with xBackup - which just took close to 1 hour)


Any help/pointers most appreciated

===========================
I've been using the Magician for 1.5 years, pretty successfully - consider myself fairly adept in IT, though not a hardcore coder.
But his has me stumped.

[st3v3]

argh double post

[st3v3]

yup i had this happen a few times, totally ticked me off.

try deleting your activesync profile and re-syncing, backup ur contacts etc first in outlook on the pc side just to make sure you dont over sync something.

other than that id say a hard reset is on the cards

[remsterr]

double post :confused:
I always try due-diligence in researching answers before posting for help.

UPDATE
I didn't mention the specifics of my trials, but I had tried deleting the partnership in Activesync, but the problem is that my Magician just doesn't connect.

I did a hard reset, and Ghosted my PC back, but even in this "virgin" setup the Magician doesn't connect.

Am pleased that xBackup did work completely - restored everything including installed apps and settings. Small comfort.

Am now convinced that the problem is with the mini-USB port on my Magician.
Will be sending it back under 2Year warranty.