help with Motorola HT820

[Muledoe]

Well i bought a hMotorola HT820 and i have done a lot of searching on here and cant seem to find anything. When i turn on the headphones and go into the vista wireless set up it finds the unit well. it will pair it up and say that its working just fine. but when i go to play a song it will not work. does anyone have any advice. i am so nervious looking on google for a other hour and it just not working at all . please

[Muledoe]

can anyone offer any help?

[kecido]

Hi there, since I don't have any computer with windows vista, I wouldn't wanted to answer, but, since I also have been int this situation (when I asked for something else), well, here we go.

In your place I would first test the headphones with another computer, at least one that doesn't have vista, XP is well proven with bluetooth devices, as long as you do follow the exact instructions of the external BT dongle (if this is the case), why? Well XP stack does not work on many BT devices, so the maker of those, warns and explains you how to disable XP drivers and how to install theirs.
I've tested my HT820s long time ago, with a USB BT dongle (about 9 euro) and they worked the best I ever heard (considering that I bought them from a chinese Ebay seller and I'm pretty sure that they are a fake, or should I say, a copy of the original), the stack used for this BT dongle is a very well known one, the bluesoleil stack.
Then, you could pass on and try with vista, check your BT interface maker's site, check (if any) vista driver updatings, etc.

Hope this helps.