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cruelneo
23rd May 2007, 01:52 AM
after i updated to the att rom update for my brothers 8525 his screen was off meaning the image would go pass the bottom and display a little on the top. also the keys on the bottom stop working, and to top it off every so often he gets a white screen any ideas on how to fix it. i was able to get the white screen to go away if i did a hard reset but after a day or so it would go back to the same way during one of my brothers hard reset he made the reset button go down and know i cant reset the device the button is not there anymore. my 8525 with the same update works fine updated on same computer.
MarsRover
23rd May 2007, 07:30 AM
it's a wellknown hardware bug, see here (http://forum.xda-developers.com/showthread.php?t=303872)
sent it to repairs if it's still under the warranty or try this (http://forum.xda-developers.com/showthread.php?t=282163) (helped me when I was experiencing the same issues)
cruelneo
24th May 2007, 09:24 PM
ok i tired that i think mine is more of a software issue is there anyway to hard reset a device without usin the reset button on the bottom.
MikeChannon
24th May 2007, 10:34 PM
ok i tired that i think mine is more of a software issue is there anyway to hard reset a device without usin the reset button on the bottom.

Start>settings>system>clear storage

Mike
cruelneo
24th May 2007, 10:53 PM
i cant see the screen it is all white any other ideas
MikeChannon
24th May 2007, 10:59 PM
i cant see the screen it is all white any other ideas

I misunderstood, I read too quickly and missed an essential part of the post. If you dismantled you may find the microswitch is just bent out of position. I do not know another way to hard reset. Obviously if you have a warranty this might not be the thing to do!

Mike
cruelneo
24th May 2007, 11:01 PM
DO you know where i can find a place on how to take it apart?
MikeChannon
24th May 2007, 11:58 PM
DO you know where i can find a place on how to take it apart?

Scroll through my site untill you see the section on Loose Keyboard Runners. You'll also see photos / links etc.

http://michael-channon.spaces.live.com

Mike
cruelneo
25th May 2007, 04:23 AM
ok i took it apart fixed the reset button and did the card thing dont know why that would fix it but i tired it no go. i updated to 6.0 on both devices and still white screen and no buttons working on the dpad or any thing anymore ideas thanks in advance