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stbtrading
23rd May 2007, 02:34 PM
Hi, I offer to pay anyone £50 if they can assist me in resolving the following issue. I have made two similar posts in different areas of the hermes forum but still not solved my problem.

Please see below.

http://forum.xda-developers.com/showthread.php?p=1267038#post1267038

http://forum.xda-developers.com/showthread.php?p=1263701#post1263701

You can contact me by email on sales@stbtrading.co.uk and msn - support@stbtrading.co.uk

Mark Crouch
23rd May 2007, 03:38 PM
Hi,

Does your phone display the "U" (or 3G) symbol to denote that 3G coverage is available?? I looked at your website to get your location and plugged it into http://enableoci.orange.co.uk/uk/UKCoverageSearch.htm (I used the town rather than the postcode to get an overall coverage map) - it looks a bit patchy to me (for your work postcode, the local area looks pretty good); I guess it depends on whether you're using the phone at work or when you're out and about?

Do you know what radio version is on your phone; has it been updated with one of the radios and/or ROM's from this site or does it have the standard issue Orange radio? You can find out by going to Start | Settings | System tab | Device information. If the radio version is >= 1.38.x.x then you should be fine (although some people on Orange have reported that radio 1.41.x.x is not as good as 1.40.x.x - opinions vary :) ).

Do you or any colleagues have another Orange 3G phone that works where yours doesn't?? We need to establish whether the problem is just with your phone or whether it is in fact related to the 3G coverage generally.

Let me know how you get on :)

Mark.

stbtrading
24th May 2007, 11:21 AM
Hi Mark,

My mission is to get this phone working on Vodafone 3g. I was testing Orange to see if it was a network problem.

I am now at my office and when in phone mode it now displays
UMTS Orange and the 3g signal, calls and browsing are now allowed!!

Here is the device info:

Rom Version 2.11.255.1
ROm Date 03/07/07
Radio 1.38.00.10
Protocol Version 32.71.7020.12H
ExtRom 2.11.255.104

I am just waiting to get a Vodafone 3g Sim Card to test, to see if it was only a matter of location.

Many Thanks
support@stbtrading.co.uk for MSN or Email.

trapper
24th May 2007, 11:23 AM
Have you tried the radio engineering test application?

ach2
24th May 2007, 06:05 PM
I had a similar problem using my Vodafone with an O2 SIM card. I'd installed the O2 settings cab but still the data stuff wouldn't work.

The problem turned out to be that the data connection was still trying to use the Vodafone settings. To resolve this I installed Daniel Herrero's Bandswitch. This allows me to disable connection settings and only leave the settings active for the current SIM.