at&t killed my AT&T 3G service!

[DIE_HARD]

As I can't seem to find ANY help on the Cingular forums I figured I would see if anyone here knows whats going on or if there is anyway to get my phone working again.

Basically it all boils down to this..

I don't get voice or data when a 3G network is available. It will connect, then say "No Service" moments later.

The phone works fine when no 3G network is avalable.

Again, everything was working great on the 3G network (Voice and Data) until Sunday, May 20th. Everyone I have talked to keep saying there where no changes.. but there was.

If you feel so inclined to help me out or want more of the story and details. You can view the Cingular forum post here: http://forums.cingular.com/cng/board/message?board.id=cingular&thread.id=41937

I am not the only one with this problem but I sure feel like the only one. :(

Thanks

[LegolasTheElf]

They've been changing the cell sites from Cingular to AT&T; given the old SIM and their complete disdain for Blue customers, I'd bet that's the problem.. Just go on the Smartphone Data plan for $20 and you'll save $5/mo.

[DIE_HARD]

The only Data plan I can get is mMode, which is great because I get it at $24.99 for Unlimited use.

The problem is I get "No Service" (Voice + Data) on the phone when in a 3G enabled area.

[teambnet]

I'm a "blue" sim holder on a HTC branded TyTN with a legacy mmode unlimited plan (out of contract) running Dutty Premium in downtown Chicago and I've got 3G as we speak from a tower calling itself AT&T. Moreover my connection is not using the wap or ip settings: that is I have created a connection that has all the fields (except for the connection name) blank. Granted I can't access the oh so important Cingular video but that stuff is crap anyway (highlights of the Sopranos...wowwee). What I can do is VPN (Cisco IPSec and Windows PPTP), Remote Desktop, pull email, full browsing on PIE or Opera and 128 kbit MP3 streaming.

Occasionally I have had to reset my device (mostly since upgrading from 1.38) because I have lost all connectivity (phone and data) despite showing 2 or 3 bars of signal. My suggestion: create a new connection that's blank and but first try a reset (if you haven't already). You might want to think about trying a new Radio ROM as well.

[DIE_HARD]

Thanks! Glad to hear it is working for you. (Means it should be for me!)

My towers still however are "Cingular". But of course that shouldn't matter at all.

I guess I could try a custom ROM and do the update to WM6. ( If I can't get anywhere with tech support or customer service. They are supposed to be calling me back later today.)

Just using the latest official at&t ROM currently.

[DIE_HARD]

They just called me back assuring me it should be working and that they have a case open. The engineer I was talking with said that both he and his supervisor plan on watching as case they are curious about the outcome as well.

At least I feel better now knowing that it "should" be working for sure.

It's also nice to hear that upper management in the engineering department as well as tech support want to see what happens as well.