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View Full Version : Universal near death, help needed


foxdie
2nd June 2007, 11:35 AM
Long story short, I bought an extended battery kit from eBay, whilst being marked as being compatible with my Universal (T-Mobile MDA Pro) it didn't quite fit and ever since my Universal has been crashing.

It seems to be linked to physical movement, rotating the screen or anything more than a gentle tap makes it crash; either by LCD corruption or by a teal-screen-of-death (think of the default desktop colour of windows 98).

Once in every maybe 10 attempts I can get it to start up with the screen in portrait mode and then put it in my cradle to use for sat nav, but any attempt to use it for anything else results in a lock-up.

I removed the one screw that holds the LCD unit to the hinge and moved that around a little whilst I'd got it to boot up and it didn't crash, however touching the base with anything more than a feather touch makes it crash so I'm pretty sure the LCD unit is a-okay but the base has the problem. I have not and will not unscrew the base unit because I don't want to void the warranty unless it's a sure guarantee I can fix the problem.

The company that sold me the battery (for now I'm not naming them because they may still rectify my fault) said they'd take the battery and the universal back for analysis but they won't give me a guarantee that they'll get it fixed, they want to send it off to a repair center and personally I'm wary of trusting them to give a fair response.

Does anyone know if there's a way to rectify this fault? It's pretty much rendered my Universal a brick, I'd love to get it working again :( can anyone advise?