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abes17
3rd June 2007, 04:50 AM
I have had no success syncing my Dopod D810 with my Vista Home Premium computer. I have tried uninstalling/reinstalling WMDC, changing the USB-PC connection option, USB points of connection ~ all to no avail. Although my Dopod is recognised as a HTC USB Sync in device manager, WMDC will not show it connected (though the 'more connections' option reveals device connected)and i cannot see it in explorer etc.
One thing I have noticed is that on the Dopod an advice page occasionly (generally after installing WMDC and reconnecting) appears from ActiveSync saying that i need to install activesync on the computer to sync this device. Then occasionly ActiveSync remains active after i have disconnected the device.

Could someone please assist me with this problem

RaindancerAU
5th June 2007, 04:31 AM
I had a similiar problem, not sure if this will help but I had to manually disable ActiveSync and make sure it was disabled when I plugged in my phone.

If it's detecting as HTC USB Sync in device manager, I think it might be connecting in the wrong mode. You sure you have the "allow advanced connections" box ticked in the usb / pc section in settings?

abes17
5th June 2007, 12:17 PM
RaindancerAU, thx for the reply,
Tried the 'Enable advanced network functionality' check box, but no better, no connected icon on Dopod, and no recognition of connection from computer. Uncheck box, and HTC USB sync starts, but WMDC not connected. Dopod also shows error that 'to connect you must install Activesync 4.1 or higher on the desktop computer.
As an aside, I have been able to sync this Dopod perfectly with a Windows XP machine elsewhere in the house.
Frustrates the h*ll out of me!

banzai129
7th June 2007, 08:40 PM
http://forum.xda-developers.com/showthread.php?t=304131&page=3&highlight=wmdc+sync+problem

Regards.