Synchronization cannot be completed successfully. Reconnect your device and try again

[cirruslogic]

I could synchronize my desktop PC with my Dopod 838 Pro (Hermes) without any problems until I used Pocket Mechanic on my Dopod to do some "Maintenance work"

The next thing I know, when I connect my Dopod to my Desktop, the Activesync box appears, and it says "Retrieving settings.." but after that, the notorious error message appears: "Synchronization cannot be completed successfully. Reconnect your device and try again..." When I check the ActiveSync box, it says Connected and I can browse the PDA. But I cannot sync them.

I ran the Troubleshooter and everything is OK. (Perhaps they just test connectivity and to me the 2 are connected). I tried to remove partnerships. But it still doesn't work.

I think Active Sync is trying to retrieve settings from the PDA and it encounters problems.

Anyone knows what to do?

[nadp]

I had such a problem. I disconnected my wizard while syncing, and i duno wat happened, but wen i reboot my device it was corrupted, i couldnt do anything..
however fortunetly, i had a backup PIM file that i was able to restore, and it all worked well =)

[xeno1]

I had that very same problem when I used pocket mechanic's SD card defragmenter. I mistakenly let it put my phone in safe mode and it wouldn't come back out no matter what I tried and it wouldn't let me sync either because it cuts activesync off in safe mode. Unfortunately I ended up having to do a hard reset to get it back.

[elysiand]

I wound up with that problem after restoring from a sprite backup.

I managed to solve it by deleting both the ActiveSync partnerships on my PC AND on my smartphone (opened up ActiveSync on my phone and deleted all the partnerships in there one by one).

Afterwards I was able to create a new partnership when I plugged my phone into the PC, and everything worked fine after that.

[need4greed]

I wound up with that problem after restoring from a sprite backup.

I managed to solve it by deleting both the ActiveSync partnerships on my PC AND on my smartphone (opened up ActiveSync on my phone and deleted all the partnerships in there one by one).

Afterwards I was able to create a new partnership when I plugged my phone into the PC, and everything worked fine after that.

I have the same problem now. Can you elaborate on what you mean by "opened up ActiveSync on my phone and deleted all the partnerships in there one by one"? I opened up AS on my PPC but don't know how to delete the partnership.

Thanks

[timmymarsh]

I have the same problem now. Can you elaborate on what you mean by "opened up ActiveSync on my phone and deleted all the partnerships in there one by one"? I opened up AS on my PPC but don't know how to delete the partnership.

Thanks

Ok firstly delete the partnership on you laptop/pc : file/delete mobile device.

Secondly on ur PPC goto menu/options and press n hold the partnership you want to delete.

You should then be able to set up a new partnership and set tiems to sync.

This Post has been identified as a ?!?QUESTION?!?

It Should have been posted in this section **HERE** (http://forum.xda-developers.com/forumdisplay.php?f=456)

THEREFORE Its has been reported to be moved to the appropraite forum


WHY??

this post has been submitted in a forum thats is unsuitable for its needs.
as its a question it should be posted in the Q & A section.

How to identify suitable forums for posts??

The overall rules are here **HERE** (http://forum.xda-developers.com/showpost.php?p=681487&postcount=1)

And rules for tyhe Q & A section are **HERE** (http://forum.xda-developers.com/showthread.php?t=441333)


THANK YOU AND HAPPY POSTING

Jay, correct me if im wrong, but i think he has posted in the correct forum, that being the Q&A forum, not unless a mod has moved it without posting a note saying so, if that is the case then apols.....