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View Full Version : So... I dropped it, it's dead, now what?


Shaderach
9th June 2007, 03:58 PM
I live in Japan and have a Hermes from Softbank. Thanks to the efforts of the brilliant folks on this forum I reflashed it long ago to an English OS, thereby knowingly voiding my warranty with Softbank. From what I've read on this site and others, Softbank is very diligent in checking your phone to make sure you didn't use it for "unauthorized purposes" - losers - so I can't take it back to them and try to sneak it by.

I've done a bit of googling and there are a few sites offering repair services, such as this one:
http://www.pdahut.com/store/product.php?productid=18376

I've also seen the phrase "send it to Germany" mentioned multiple times, but without any additional details. While I don't currently know anyone who lives in Germany, I'm sure I could find one. However, I doubt they'd be able to help me, or be willing to try.

My dear friends, what are my options for non-warranty repair?

For the sake of completeness, here is the status of my TYTN:

-dropped while powered on onto a nice firm floor from ~1 meter, battery case lid popped off, battery ejected
-reassembled components, no amount of power button holding will trigger a boot
-plugged in to wall adaptor and charge light is an ominous red - I can't recall for sure, but isn't the charge light usually orange?
-in short, it's D-E-A-D likely due to mechanical failure caused by my clumsiness/incompetence

Shaderach
9th June 2007, 04:18 PM
Solved my own problem. My battery wasn't seating properly in the compartment after the hard knock it took - which explains the red light while charging.

Although no one had a chance to reply, I'm sure this forum would have been extremely helpful as usual, so thank you anyway!

MikeChannon
9th June 2007, 05:20 PM
I live in Japan and have a Hermes from Softbank. Thanks to the efforts of the brilliant folks on this forum I reflashed it long ago to an English OS, thereby knowingly voiding my warranty with Softbank. From what I've read on this site and others, Softbank is very diligent in checking your phone to make sure you didn't use it for "unauthorized purposes" - losers - so I can't take it back to them and try to sneak it by.

I've done a bit of googling and there are a few sites offering repair services, such as this one:
http://www.pdahut.com/store/product.php?productid=18376

I've also seen the phrase "send it to Germany" mentioned multiple times, but without any additional details. While I don't currently know anyone who lives in Germany, I'm sure I could find one. However, I doubt they'd be able to help me, or be willing to try.

My dear friends, what are my options for non-warranty repair?

For the sake of completeness, here is the status of my TYTN:

-dropped while powered on onto a nice firm floor from ~1 meter, battery case lid popped off, battery ejected
-reassembled components, no amount of power button holding will trigger a boot
-plugged in to wall adaptor and charge light is an ominous red - I can't recall for sure, but isn't the charge light usually orange?
-in short, it's D-E-A-D likely due to mechanical failure caused by my clumsiness/incompetence

Hi
Sorry to hear about your problem.
My guess would be that the battery has been knocked out of place. Try re-seating the battery and see if you have any luck:D

Mike

NRGZ28
9th June 2007, 07:58 PM
Hi
Sorry to hear about your problem.
My guess would be that the battery has been knocked out of place. Try re-seating the battery and see if you have any luck:D

Mike

Umm, did you bother reading his second post ?!

Madcap180
9th June 2007, 08:09 PM
Umm, did you bother reading his second post ?!

Did you bother seeing his big smile at the end of the post? Or the fact that MODERATOR is under his name? lol .. He can do what he wants.. he is demigod around here with a sense of humor.. cool it.

MikeChannon
9th June 2007, 08:47 PM
Did you bother seeing his big smile at the end of the post? Or the fact that MODERATOR is under his name? lol .. He can do what he wants.. he is demigod around here with a sense of humor.. cool it.

:) I like the sound of "do what he wants" and ooooooh "demigod" - if only it was true.

Sometimes humor doesn't pay off and gets me in bother!:D

Cheers
Mike

dmj1973
11th June 2007, 10:08 AM
Mike, I got it ! ( that wasn't ass kissing, it was to let you know your not the only one with that sense of humor )