lost sound through external speaker

[egg]

Hi,

after using tomtom for a week, the voice directions began to get very crackly, and then pretty much disappeared. Now, there's no sound at all ... no ring tones etc. I've done a hard rest, but no luck.

Any ideas on what I can do?

Thanks!

[firefox1996]

http://forum.xda-developers.com/showthread.php?t=308674

[st3v3]

i had this happen on my wifes prophet, turns out the headphone jack has some issues on the phone (needs replacing). there is a few threads about it, the one above doesnt help if this is the case.

[Kelvino9]

Had this problem on my XDA neo 3 times and always send it back for repair, after the third time o2 exchanged my neo for a terra (HTC Herald, a Prophet with hardware keyboard)