Direct Push Problem?

[Noctavious]

Hi, before I get into my problem let me tell you what I have done so far. I used the great tutorial on here for flashing to WM6. I installed the 2 cabs ran them use shell tool and flashed to Crossbow 1.7 Final. Performed a hard reset. Everything is great! Now I have SunCom and never put on a radio rom etc or anything like this. I setup my GPRS works great. Email works great everything again works great. If I try to goto my comm manager and enable direct push though I get no options it's greyed out. Also I screwed up last night and disabled my Data in comm manager. Couldn't figure out how to turn it back on ended up doing a hard reset :o . Anyway all these posts are so helpful but I could not find one related to my problem. I am thinking it is because I didn't put a radio rom on I'm not sure that's why i'm turning to you guys. Also the phone is a G4 is this help?

Thanks in advance.

[rajivshastri]

you'll need to configure a server in activesync first. and for that you need to have an ccount with a provider that runs exchange server 2003 sp2. if you choose "as items arrive" as your sync frequency, you have direct push mail.

[Noctavious]

Ahh thank you. I thought (And could definatly be wrong!) That on WM5 I could select it with just a pop3 account. Am I mistaking? Thanks for the quick reply as well.

[h4ck]

nope, you need to have some sort of push email service subscription.. either through work (exchange server, etc.) or something like blackberry connect, 7, etc.

[Noctavious]

Thanks for the information. I guess I need to do some research into the blackberry app if it works for our phone. Was sure I saw the program on the FTP here. I'm sure I will need to subscribe for there services though. Unfortunatly the company I work for isn't that big and I don't have to resources to build a server just for exchange. Not to mention how big of a pain it would be to set everyone up as well, and downtime I shutter thinking about it :p .

[rajivshastri]

mail2web offer a push service. it works well too. i used it for a while till i got my office server configured for the job.

[ilogik]

But there still is an issue with direct push, at least for me. Before I flashed to WM6 my email would arrive on my 8125 before or at the same time as they would come to my inbox on my PC. After installing Crossbow WM6 the email comes as much as 10 minutes after it hits my inbox on the PC.

[bowlopho]

seems like you are just synching your phone every 15 mins or so. Do you have exchange server with direct push?

[ilogik]

seems like you are just synching your phone every 15 mins or so. Do you have exchange server with direct push?

As I have stated before going to WM6 direct push would receive the emails few seconds before my PC did, and yes I have it enabled right now and I have selected to receive items as they arrive.