syncing problems

[c1287]

whether it's with the usb cable or the desktop cradle the sync between the phone and the desktop doesn't last for very long, it can vaey from 1min to 5min and is a real pain when it drops out whilst downloading a program.
Sometimes the display on the phone says it's syncing but if I look on the pc there is no sign of it in either windows explorer or the snyc centre (using vista), is this a vista problem or hardware/software problem with the phone.

thanks in advance

[jonnip]

whether it's with the usb cable or the desktop cradle the sync between the phone and the desktop doesn't last for very long, it can vaey from 1min to 5min and is a real pain when it drops out whilst downloading a program.
Sometimes the display on the phone says it's syncing but if I look on the pc there is no sign of it in either windows explorer or the snyc centre (using vista), is this a vista problem or hardware/software problem with the phone.

thanks in advance

i used to have this problem... assuming you have already tried disabling the firewall and AV to see if it cures the problem (disconnect from the net first!)...

Firstly are you using WM6 or WM5?

if you are using WM6 then go to settings->Connections->USB to PC and untick enable advanced network functionality

if you are using WM5 then download the file (supplied by dopod) that makes the usb work using the serial protocol. the instructions are in the ZIP file, extract the cab file, copy it to your PDA (you may have to use a SD card reader if you cannot connect for long enough to send it or if not that use a SD slot on a Digital camera?) then find the file on your Prophet and install the rest is in the readme file.

ah shoot just read your running vista so probably not that! nevermind its something to try!

[c1287]

thanks for that, managed to put some videos on without the device crashing at long last