Delete Active Sync Relationship deletes my Contacts =(

[Fracoon]

Hi@all.....

i have all my contacts in MS Outlook 2003... The sync with ActiveSync worked nice.... but if i now delet the relationship on my device in AS it deletes all my contacts on the phone because they belong to the partnership... is there any way to delete the partnership and keep the contacts?

[apprentice]

If you've sync'd with Outlook already then your contacts will be safe on your PC. Let Activesync delete them from your PPC and then establish new partnership and download them back to the PPC.

I only noticed this happening on my O2 XDA Orbit recently. Not sure why but my contacts are all there thankfully.

[walshieau]

Hi@all.....

i have all my contacts in MS Outlook 2003... The sync with ActiveSync worked nice.... but if i now delet the relationship on my device in AS it deletes all my contacts on the phone because they belong to the partnership... is there any way to delete the partnership and keep the contacts?

thats impossible... when you delete the partnership it does not delete the Emails, Contacts or Tasks etc...

[Radek Hulán]

When you delete partnership it will ask you to delete synced FILES, but does NOT touch Outlook data.

[Fracoon]

i tried it again.... here is the procedure

No contacts on Phone
all contacts in outlook on PC
no partnerships on pc or artemis

create partnership...
sync contacts...
contacts now in outloo on pc AND on artemis...

delete the partnership in active sync ON THE PHONE...
all contacts are deleted from the device but remain in outlook


i want the following
sync the contacts and then delete the partnership on the device.. result should be that the contacts "belong" to the phone..

[Samson711]

I did just this a few days ago, synced, deleted the Partnership and kept the contacts. Like Radek Hulán said, it asked me whether to delete synced files, i tipped Yes, the device worked a few seconds and then the partnership was gone, leaving the contacts and everything on the device.

Try Syncing the device, then disconnect the Phone from your PC and delete the Partnership on the Phone itself (For me it sounded like you deleted the partnership through your PC on your PPC) and if that doesn't help, do the Microsoft Trick: Just try it over and over again, with the same routine, after a few times it will work, it's always been like that ;)

[Krenath]

I have a T-Mobile Dash and am connecting it to several Windows XP machines using ActiveSync 4.5. I haven't been able to test this with an older version of ActiveSync because not one of the machines will let me fully uninstall 4.5 and install an older copy. The older install always insists that I have to install 4.5 even if I already have.

My problem is this: Any time I try to delete a relationship between a PC and my smartphone, Activesync deletes every one of my contacts off the phone.

Ideally, I would be able to sever the relationship between a computer and my PDA and keep all my contacts on my PDA. Near as I can tell, this is impossible. And it's apparently that way intentionally, though I can't for the life of me guess why. My contacts are being held hostage by my work laptop and nothing I can do can separate them from it.

It does not matter if I uncheck Contacts in the checkboxes of things to delete, it still deletes all contacts when any relationship is deleted.

The contact are still safe on the computer, but I simply *cannot* delete a relationship without losing all my contacts.

If I disconnect the phone from the PC and go into ActiveSync, only the following menu options are supported:

1. Options
2. Schedule (grayed out)
3. Status
4. Add Server Source
5. Connections
6. Connect via Bluetooth

None of the above options allow me to delete a relationship specifically. Just choose what items I plan on syncing or what connection (USB/IR/Bluetooth) I might want to connect with.


If I choose 1. Options, I'm presented with the checkboxes to select what things I want to sync with my PC.
[X] Contacts
[_] Calendar
[_] E-mail
[_] Tasks
[_] Favorites (grayed out)
[_] Files (grayed out)
[_] Media (grayed out)

If I uncheck "Contacts" and click "Done" I'm presented with this <sarcasm>wonderful</sarcasm> dialog box:

"To proceed, ActiveSync must remove all Contacts synchronized to your device using ActiveSync. Select OK to continue"

My question is **WHY??** WHY can I not sever the connection between the computer and my contacts??? Who programmed this abomination that thought that permanently tying them together irrevokably was a GOOD idea?

[mseewald]

Hi all,

I had the same problem and found a workaround. ActiveSync will delete those contacts/... only if they belong to only one relationship and if you try to delete this particular relationship. So, what is the solution? Assign your contacts to two sync relationships! If you delete either of them, the contacts will not be touched.

In my case, there was a sync relationship to mail2web.com for push email and another relationship to the PC for contacts. After reinstalling the PC's OS I needed to delete the old relationship. I was able to preserve the contacts by syncing them first to mail2web.com.

Good luck!

Regards,
Michael

PS: I have to add that it is very useful to have a functional backup program for your mobile phone. Sprite Backup works very nicely for me.

[ilordvader]

Is there a way to boost up speed of Sync
Is there a any software or Cab file for it ?

Also want to know after we sync Phone
It keeps repeating to sync, is there a way to stop it ?
With removing the phone

Please Help