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jdtarch
20-06-2007, 05:30 PM
Good Morning!

Well, I upgraded the ROM on my (previously) Cingular 8525, two days ago, and continue to fail at getting it recognized by both my Dell M170 laptop and my Alienware Area51 Desktop via USB.

Activesync 4.5
Tried it with both Advanced Network Functionality and without.
All firewalls off.
No errors during ROM update.
Tried two different USB cables.
Reinstalled XPpro SP2, fully patched.
Tried removing and rediscovering all USB drivers for both machines.
I've tried everything I could think of, and in every order I could think of.

The OS discovers the device, and ultimately gives me a popup message that the USB device is installed correctly and ready for use, but then 10sec later I get "USB Device Not Recognized" pop up error.... :(

Should I roll back to a previous version of Activesync? Can I roll the ROM back to a previous version?

I admit to surveying the forums here before posting, but it seems a bit confusing to me and I certainly don't want to destroy my phone.

Thanks in advance for your help!

Zzan
20-06-2007, 07:13 PM
Good Morning!

Well, I upgraded the ROM on my (previously) Cingular 8525, two days ago, and continue to fail at getting it recognized by both my Dell M170 laptop and my Alienware Area51 Desktop via USB.

Activesync 4.5
Tried it with both Advanced Network Functionality and without.
All firewalls off.
No errors during ROM update.
Tried two different USB cables.
Reinstalled XPpro SP2, fully patched.
Tried removing and rediscovering all USB drivers for both machines.
I've tried everything I could think of, and in every order I could think of.

The OS discovers the device, and ultimately gives me a popup message that the USB device is installed correctly and ready for use, but then 10sec later I get "USB Device Not Recognized" pop up error.... :(

Should I roll back to a previous version of Activesync? Can I roll the ROM back to a previous version?

I admit to surveying the forums here before posting, but it seems a bit confusing to me and I certainly don't want to destroy my phone.

Thanks in advance for your help!

what os is running on your computer?

jdtarch
20-06-2007, 08:47 PM
XPpro SP2 fully patched

Zzan
20-06-2007, 10:34 PM
XPpro SP2 fully patched

do you have .NET framework 2.0 installed?

edit removed questions that were answered in first post (guess I should read closer)

Did you flash a WM5 or WM6 rom?

I have issues with AS not being able to connect to my device sporadically when I am running WM5 roms but don't have issues at all with WM6 roms. I have no idea why this is but this problem goes away for me while running WM6.

Can you boot into bootloader and get a constant USB connection that way? if so you may be able to flash to another custom rom or shipped carrier rom.

And I know you said you already did this but uninstall and re-install activesync 4.5 to make sure its drivers are not corrupted. Select yest to overwrite when prompted (if prompted).