Reception problems with TyTN

[derpassi]

Hi there,

I got a Tytn since about 2 months now. I never used the image that it came with but since i tried about 3 or 4 different images and at least 5 different radio versions, I am seeing the device acting really strange. The symptoms I see are:
- device locks up while in sleep mode and sms / calls are not being anounced / logged
- devices loses reception really often, switches to gprs when it had 3g reception 1 sec ago, doesnt want to do calls on the first try(sometimes I need 4 tries)

Sometimes I can solve the problem by setting the device to flight mode and then back to nonflight mode.

Im not sure if it is a hardware problem with my device. When I got it I was barely able to get the stylo in the device or out. Since a few weeks, after some thin foil coming out of the stylus sloy, the stylus goes in fairly easy. Im not sure if that messed up something with my hardware, for example some antenna connection or sth like that.

Do you got any ideas what I could try to fix the problem? Or would sending in the TyTN be the best way to solve that problem?

Thanks for your help,

Pascal

[mikechannon]

Hi there,

I got a Tytn since about 2 months now. I never used the image that it came with but since i tried about 3 or 4 different images and at least 5 different radio versions, I am seeing the device acting really strange. The symptoms I see are:
- device locks up while in sleep mode and sms / calls are not being anounced / logged
- devices loses reception really often, switches to gprs when it had 3g reception 1 sec ago, doesnt want to do calls on the first try(sometimes I need 4 tries)

Sometimes I can solve the problem by setting the device to flight mode and then back to nonflight mode.

Im not sure if it is a hardware problem with my device. When I got it I was barely able to get the stylo in the device or out. Since a few weeks, after some thin foil coming out of the stylus sloy, the stylus goes in fairly easy. Im not sure if that messed up something with my hardware, for example some antenna connection or sth like that.

Do you got any ideas what I could try to fix the problem? Or would sending in the TyTN be the best way to solve that problem?

Thanks for your help,

Pascal

The problems you outline have all been dealt with in various places in this forum. Use the google sticky post to search.

Some of the more practical issues - stylus, hanging/freezing are dealt with here but also at my mini hermes site:
http://michael-channon.spaces.live.com

However I might be tempted to go for an exchange given the range of issues you have and what may be damage to the radio. (I am not convinced there is damage - the dropping calls issue has a work around - http://forum.xda-developers.com/showthread.php?t=299070 that allows you to choose a set band.)

Depending on where you got the phone may determine whether you need to return it to OEM ROM before returning (if that's what you choose to do)

Mike

[derpassi]

I guess I will just go for a return of the phone. I still got a Nokia e61 lying around here. Does anyone of you have any experience with the htc support? I boght the phone at an o2 shop in germany. I guess they will go for a sendin to the manufacturer.

Cheers

Pascal

[derpassi]

I just returned my tytn to the shop today. Too many problems with this device. Could anyone of you tell me if that is usual problems or if the tytn runs fine if it is not being touched?

If it does I will get a tytn again, if not I guess i will go for a blackberry or a palm treo, or just stick to my old phone (nokia e61)

Any ideas?

Cheers

Pascal

[shogunmark]

mine works fine... havent experienced the sleep of death or anything of the sort.. some people seem to have it more with certain roms than other people.. but mine over all is working good...

[aragao]

Hello,
To resolve your problem , you need update the ROM to version Black Diamon, 01-04-2007, radio version 1.07.03.10.