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View Full Version : Need Help with my Qtek S200. It is frozen!!


jimboy
29th June 2007, 04:39 PM
Ladies and Gents - Hi!

Dunno if you can help me but my Qtek S200 is freezing when it starts up. I have tried....Really. I have been through this forum to try to find solutions to my problems. The phone was a swisscom phone when i lived there and has additional Swisscom software on it. But when I did once hard reset, it had normal Qtek stuff on it. Anyways, that is for background purposes.

I got so far as follows trying to revive my phone.

a) When I switch on the following numbers come up:

"IPL 2.09.0001
SPL 2.09.0001
GSM 02.07.20
OS 2.9.7.24"

The screen then freezes!

b) I therefore tried a hard reset....Photo and Comm buttom depressed and a stylus reset. Phone says -
"Press send to restore factory default, Other keys to quit"
....which I do... I press the green send button.
Phone says -
"Formatting FAT partition Format is completed!!"
....again, up comes the same screen as mentioned in a with same numbers and all!

c) So - I press the photo button and the reset to get the red/green/blue screen.
Phone says -

"IPL 2.09.0001
SPL 2.09.0001"
I plug my cable into the computer and plug the cable into the phone. Bottom left hand corner says "USB".

At this point I suppose I should "flash" my phone. Cannot figure out how that is done or even what it means. Tried to find .exe files on the QTEK CD I got with the phone but there seems nothing I can flash the phone with.

This is as far as I can get. Wish I can revive the phone and if I can upgrade the OS software that would be just wonderful!

Please Help (In non technical language as I get lost in the jargon)

Thanks in advance for your replies!!!

Jim :)

jimboy
29th June 2007, 05:28 PM
Also, if I may add, the cd does not seem to have any 'system' software on it and will only let me repair damaged programs on my computer. CD is the microsoft Qtek CD with windows mobile 5.0 PPC Phone edition GSM w/outlook 2002. Is that what I need coz its the only cd that came with the phone.....

Thanks again!

Jim :)

tonydeli7
29th June 2007, 05:43 PM
after step (B),wait....it takes some time...

jimboy
29th June 2007, 05:52 PM
after step (B),wait....it takes some time...

Thanks Tony.

It seems to freeze after step B. 30 mins and it will not change. And it comes up with the swisscom welcome page..... just as though the format of the FAT never happenned.

Jim :)

jimboy
29th June 2007, 07:43 PM
So! just for the sake of it I tried again since my last post. Not a thing the phone was and remained frozen even after my format of the FAT. That is almost 2 hrs waiting.

Jim

tonydeli7
29th June 2007, 08:22 PM
So! just for the sake of it I tried again since my last post. Not a thing the phone was and remained frozen even after my format of the FAT. That is almost 2 hrs waiting.

Jim

flash a new rom.. The AKU2.2 no vendor(NVID) rom link,is posted in the WM6 Upgrade.go there and download it...

jimboy
30th June 2007, 12:40 AM
flash a new rom.. The AKU2.2 no vendor(NVID) rom link,is posted in the WM6 Upgrade.go there and download it...

Erm... this is where I become computer illiterate! Where do I find the upgrade and what exactly is flashing? Is it running an executable code when fone is in bootmode and it will do all itself?

Thanks

Jim

rohanmaini
30th June 2007, 08:58 AM
http://forum.xda-developers.com/showthread.php?t=310452

You dont need to flash up to WM6.... but this should help you to atleast flash up to aku2.2

tonydeli7
30th June 2007, 11:08 AM
Erm... this is where I become computer illiterate! Where do I find the upgrade and what exactly is flashing? Is it running an executable code when fone is in bootmode and it will do all itself?

Thanks

Jim

just enter bootloader and run the exe...

jimboy
30th June 2007, 02:29 PM
So I guess a word of THANKS is Definitely in order. The phone is up and running again with the files and the help that you suggested.

I have stopped the swisscom autorun from installing the swiss stuff on it as I am wondering if it is all the additional software including tomtom and rail timetables, translation programs etc that are filling the memory, slowing the pda and basically crashing it!!!

Again.... a big thanks for your help and support! I had already written the fone off.

Jim :D