Newbuy question: No [3G] sign... Only [G] or [E]

[pop20032004]

Hi,

Apologies for this question, but i cant get 3G sign in my mobile, while other Nokia n73 can get it. I updated my radio to v1.43, and still no [3G] sign...

In some areas i get [G] which means GPRS signal, and in other areas i got [E] which i don't know what does it mean... Any ideas??


Thx in advance

[Madcap180]

E = Edge...

[pop20032004]

Thanks Madcap... But as far as i know that Edge (EGPRS) is an extended version of GPRS whilst 3G is based on WCDMA.

My question now is why my Nokia n73 Reading always 3G, and my HTC is not reading it??? Is there is something wrong in HTC? or i must do some settings for that one?


Thx

[tony.wheeler]

Thanks Madcap... But as far as i know that Edge (EGPRS) is an extended version of GPRS whilst 3G is based on WCDMA.

My question now is why my Nokia n73 Reading always 3G, and my HTC is not reading it??? Is there is something wrong in HTC? or i must do some settings for that one?

Thx

Hello,

You say that your Nokia can receive a 3G signal and the Hermes cannot - are they both using SIM cards from the same provider and if not then do both providers supply a 3G signal where you are trying to use the Hermes?

If you should be able to receive a 3G signal on your current provider then I'd suggest you try the following:

1. Check the settings of the Hermes Phone. Try looking at the band selection setings by going to Settings - [Personal] Phone - Band Tab then checking that the Network type is set to Auto. The screenshot below shows the screen that I mean. If this is set to GSM then change it to Auto and see if that fixes the problem. If not then try...

2. Force use of 3G. Even with Auto selected your Hermes handset may be using 2G because that signal is much stronger than the 3G signal. You can force the handset to try 3G only by using a 3rd party application such as Bandswitch (an excellent product by Daniel Herrero - see his posts here: http://forum.xda-developers.com/showthread.php?t=286844&highlight=bandswitch). You can download Bandswitch here: http://commmgrpro.com/_wsn/page2.html. Try using this application to set the handset to 3G and see if that works.

If you should have a 3G signal but none of this helps then it seems you have a problem that may need warranty attention. Is the handset new?

Hope this helps :)

[pop20032004]

Hello Tony,

Thank you for your reply. I tried what you advised. Still Cant Capture the 3G signal...

Also, i tried an application called "fieldtest_157.exe". It is described somewhere in this group. I can't find any signal (zero values) for anything related to WCDMA, UMTS, and 3G

[Madcap180]

This is weird.. I just went into settings>phone .. and there is no BAND tab.. wtf?

[MikeChannon]

This is weird.. I just went into settings>phone .. and there is no BAND tab.. wtf?

http://forum.xda-developers.com/showthread.php?t=283797

Mike

[pop20032004]

Hi Mike,

Have added this reg tweak. It added WCDMA & a couple of protocols in the band section of phone settings. Non of them is working... Is it possible that my radio has a problem? I'm using GPRS very well, and i have excellent GSM connections... What could be the problem? :confused: