View Full Version : Windows Live and T-Mobile UK Sync error
chrisnash
5th July 2007, 11:04 AM
I am sure this has been covered elsewhere but I have searched extensively and cannot find a solution to this.
I am having problems syncing with Windows Live. I have tried pretty much every recent ROM and whenever I go to set up my account, it accepts all my details and goes through the set up procedure, but when it goes to sync, it says Synchronisation has failed because 'Windows Live is unable to connect. The service may be temporarily unavailable or you may be in a place where data coverage isnt very good. please try again later.'
If I log onto the same account on an identical device running wm5 with the non-beta live cab installed, I have no problems.
I have tried with WiFi and 3G and get the same result.
I know its not a problem with signal because I have a wm5 and wm6 device running side-by-side.
When I run the set up on wm5, it automatically initiates an internet connection but on wm6, if I havent already opened up a data connection before starting Windows Live I get an error straight away saying it cant find and active connection.
I have noted that other people have had similar issues but cant find a solution.
The devices I am using are UK Tmobile - could there be a network issue?
ukmdb
5th July 2007, 03:12 PM
Had same problem a while ago when first upgraded to WM6
Tried various flavours including LSVW's but always had the same problem.
I then tried a different radio rom and Custel's great WM6
thankfully all is now working brilliant and never had a problem.
However not sure if this was the change in radio or the flavour of WM6 that caused it to correct.
i also have changed the settings in HTC custom so that in the comms tab i do not have GPRS/3G always on.
I have it set to disconnect.
Hope it helps.
rgreenpc
5th July 2007, 04:37 PM
I had this issue as after a few hours I did figure out one POSSIBLE cause.
When I turned off messenger on my PC, then it was able to sync.
You'd think it wouldn't need that but there you go.
RG
manmute98
5th July 2007, 08:27 PM
I am sure this has been covered elsewhere but I have searched extensively and cannot find a solution to this.
I am having problems syncing with Windows Live. I have tried pretty much every recent ROM and whenever I go to set up my account, it accepts all my details and goes through the set up procedure, but when it goes to sync, it says Synchronisation has failed because 'Windows Live is unable to connect. The service may be temporarily unavailable or you may be in a place where data coverage isnt very good. please try again later.'
If I log onto the same account on an identical device running wm5 with the non-beta live cab installed, I have no problems.
I have tried with WiFi and 3G and get the same result.
I know its not a problem with signal because I have a wm5 and wm6 device running side-by-side.
When I run the set up on wm5, it automatically initiates an internet connection but on wm6, if I havent already opened up a data connection before starting Windows Live I get an error straight away saying it cant find and active connection.
I have noted that other people have had similar issues but cant find a solution.
The devices I am using are UK Tmobile - could there be a network issue?
Hi, Kindly wanted to CHRISNASH, if the suggestion our fellow guys suggested resolved the issuse of connecting & syncing with window live as i hav the exact same problem? PLEASE...
chrisnash
6th July 2007, 01:06 AM
i'll try the Custel rom tomorrow - its the only one I haven't tried I think. its certainly not an issue with the desktop as I dont have an account logged on.
I'm pretty sure I havent had these issues with my orange sim so it looks as though it might be tmobile related.
I havent used any connection tweaks so it cant be that.
ill also try one of the earlier lsvw roms which I know worked with my orange sim and see if that works.
any other suggestions would be seriously appreciated as I am running a conference with some students next week and I have planned a load of activities using it!
chrisnash
6th July 2007, 10:16 PM
Well, I just tried my orange sim in my wm6 hermes and Windows Live synced fine. I put my tmobile sim in and it wouldnt sync giving the usual error message that it cant find a connection even when there is one. So I guess there is an issue with tmobile UK and Windows Live on WM6. Interestingly I have no such issues with it on WM5. Unless of course its an issue with the Radio version. I'll test that out now and report back.
chrisnash
6th July 2007, 10:36 PM
Its definitely an issue with tmobileUK, wm6 and windows live, cos I just flashed the same device that had wm6, 1.41.00 radio and tmobile sim and wouldnt sync with windows live, with a wm5 rom and kept everything elas the same and it synced just fine!
Any ideas anyone?
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